12
Hoover Cleaning Per-
formance
This Hoover Cleaning Performance Sys-
tem is for comparing the relative pro-
gressive performance of Hoover
uprights only and not for comparison
with any other brands. The majority of
this rating is based upon the American
Society for Testing and Materials (ASTM)
Carpet Cleaning Effectiveness Testing
(ASTM Test F608). Other performance
factors include Hose Power (ASTM Test
F558), Surface Litter Cleaning, Hard
Floor Cleaning, Edge Cleaning, Air Fil-
tration and Cleaning Width.
4. If you have a
problem
If a minor problem occurs, it usually can
be solved quite easily when the cause is
found by using the check list below.
Problem: Cleaner won’t run
Possible cause
Possible solution
• Not firmly plugged in
• Plug unit in firmly
• No voltage in wall plug
• Check fuse or breaker
• Blown fuse/tripped breaker
• Replace fuse/reset breaker
Problem: Cleaner won’t pick up
Possible cause
Possible solution
• Broken or worn belt
• Replace belt
• Brush roll brushes worn
• Replace brush roll
• Dirt cup full
• Empty dirt cup
• Incorrect carpet height setting
• Move carpet height control to type of
carpet being cleaned
• Hose end not secure in tool rack
• Push hose end firmly into “cup” in tool
rack.
• HEPA cartridge filter clogged
• Clean HEPA cartridge filter by either
tapping the side of the dirt cup or
removing the cartridge filter as
described in the “Filter assembly” sec-
tion.
• Pre-filter clogged
• Clean pre-filter as described in
“Filter assembly” section.
P ro bl e m :Cleaning tools won’t pick up
Possible cause
Possible solution
• Hose clogged
• Clear blockage (see “Clearing
blockages” section)
•
Incorrect setting
• Move carpet height control to
“Cleaning Tools.”
Problem: Cleaner hard to push
Possible cause
Possible solution
•
Incorrect carpet height setting
• Move carpet height control to a
higher setting
Problem:Visible dirt leaking from top
of dirt cup
Possible cause
Possible solution
•
Dirt cup not completely latched
• Ensure that dirt cup is latched down
completely (see pg. 8, Fig. 3-5).
• Filter assembly not assembled
properly
• Ensure that filter assembly is posi-
tioned properly (see pg. 9, Figs. 3-10
through 3-12).
• HEPA cartridge filter clogged
• Clean HEPA cartridge filter by either
tapping the side of the dirt cup or
removing the cartridge filter as
described in the “Filter assembly”
section.
• Pre-filter clogged
• Clean pre-filter as described in
“Filter assembly” section.
Problem:Visible dirt leaking from
front of cleaner
Possible cause
Possible solution
•
Dirt cup not seated properly
• Ensure that bottom of dirt cup is
properly positioned in cleaner cavity
(see pg. 8, Fig. 3-6)
Problem:Visible dirt leaking through
final filter
Possible cause
Possible solution
•
Filter assembly not installed
properly
• Remove filter assembly from dirt
cup and ensure that HEPA cartridge
filter is properly attached to pre-filter
screen and that entire filter assembly is
properly repositioned inside dirt cup.
(see pg. 8-9, Fig. 3-7 through 3-12)
Problem: Dirt inside dirt cup stops
spinning
Note: Heavy debris may settle to the
bottom of the dirt cup and prevent the
dirt from spinning without affecting
cleaning performance. The cleaner can
continue to be used even if the dirt is not
spinning inside the dirt cup.
However, if the dirt does stop spinning
AND there is a noticeable decrease of
performance, check the items under
“Cleaner won’t pick up”.
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