2. The safety cut out has activated
The safety cut out will operate if there is a blockage or build up of debris around the brush
roll preventing it from turning, the power will automatically stop and the charge light will
flash red. Before attempting to use your Freedom stick again the brush roll will need to be
removed and cleaned.
Before doing this make sure the continuous running switch has been switched off to make
sure the product is safe to work on.
Slide the brush lock bar away from the Centre of the product as shown and then you can lift
out the brush roll. Remove any debris, hair and threads from around the brush, you may need
to use scissors to carefully cut away anything tangled up. Take care not to damage the
bristles. Remove any other debris that is found in the area around the brush or the hose
leading to the extension tube. Put the brush roll back and try the product again.
3. Check the battery is charged
Connect the charger as shown and make sure the power switch is in the 'off' setting before
charging starts. It can take up to six hours to charge your product, the charge indicator will glow
red when charging and turn blue when fully charged.
Important: Only connect the supplied charger to your product. Using the charger from another
appliance may damage the cleaner or fail to charge up the battery.
Replacement batteries or charger can be purchased from the spares section of our website
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