Vacuum Cleaner Troubleshooting
Charge indicator light flashes red and product switches off
The brush may have jammed
If there is a blockage or build up of debris around the brush roll preventing it from turning, then
the power will automatically stop and the charge light will flash red. Before attempting to use
your Freedom stick again the brush roll will need to be removed and cleaned.
Before doing this make sure the continuous running switch has been switched off to make sure
the product is safe to work on.
Slide the brush lock bar away from the centre of the product as shown and then you can lift out
the brush roll. Remove any debris, hair and threads from around the brush, you may need to use
scissors to carefully cut away any thing tangled up.Take care not to damage the bristles. Remove
any other debris that is found in the area around the brush or the hose leading to the extension
tube. Put the brush roll back and continue cleaning.