The Hoover Twin Tank Multi-Steamer is a versatile cleaning appliance designed for domestic household use, offering both steam-only and steam-with-solution cleaning capabilities. It is engineered to disinfect and kill or remove 99.99% of harmful bacteria, specifically Staphylococcus aureus ATCC6538 & Salmonella enterica ATCC6538, using steam alone as per the instruction manual.
Function Description:
The Twin Tank Multi-Steamer functions as a steam cleaner, utilizing heated water to produce steam for sanitizing various surfaces. It features a unique "Twin Tank System" that allows for the use of Hoover SteamPlus™ Cleaning Solution 2x in conjunction with steam for enhanced cleaning, or steam alone for sanitization. The appliance is equipped with a hose/handle assembly, extension wands, and a mop head, enabling it to be used as both a handheld steamer and a floor mop. A "Clean Control™ Dial" allows users to regulate the amount of cleaning solution dispensed with the steam, or to select a "STEAM ONLY" mode. The steam trigger can be locked to prevent accidental activation, and the appliance includes on-board accessory storage for convenience.
Important Technical Specifications:
- Max Power: 1600 Watts
- Power Cable Length: 9m
- Water Capacity: 1100mL
- Solution Volume (Max): 200mL
- Run Time: 28-35 minutes
- Heat Time: 6-8 minutes
- Weight: 3.9kg
Usage Features:
The Twin Tank Multi-Steamer is designed for ease of use and versatility across various cleaning tasks.
- Assembly: The hose/handle assembly connects to the steam outlet with a click. Extension wands can be added to increase reach, with the wand featuring a rotating cord hook connecting first. Accessories attach to the extension adaptor or directly to the hose/handle assembly by aligning arrows and rotating clockwise to lock.
- Filling Tanks: The clean water tank is filled by unscrewing a safety cap, inserting a funnel, and pouring up to 1100mL of water (preferably distilled/purified water if tap water is hard). The solution tank, located in the hose/handle assembly, is filled with up to 200mL of Hoover SteamPlus™ Cleaning Solution 2x using a funnel and measuring cup. For regular strength, equal parts warm tap water and cleaning solution can be used. It is crucial not to mix other cleaning solutions with the Hoover SteamPlus™ solution.
- Operation: After filling, the appliance is plugged into a grounded outlet, and the power button is pressed. The blue power indicator light illuminates, and the steamer heats up in 6-8 minutes, indicated by a green "steam ready light." Steam is released by pressing the steam trigger. The steam control knob allows adjustment of steam flow.
- Cleaning Modes: The "Clean Control™ Dial" offers flexibility:
- "OFF" mode: Dispenses steam alone.
- Desired setting: Dispenses cleaning solution along with steam.
- Hard Surface Sanitization: For sanitizing hard surfaces, the "Clean Control™ Dial" should be set to "STEAM ONLY." The mop head with the hard floor microfibre pad is used, making 4 strokes at a medium pace (5-7 seconds per 80cm stroke) across the area.
- Carpet Use: For carpets, the multi-surface microfibre pad is attached to the mop head, which is then placed into the carpet glider. The steam cleaner is reclined, and the steam trigger is squeezed to release steam. The mop is moved slowly across high-traffic areas.
- Accessories: The steamer comes with 10 included cleaning tools and on-board accessory storage. These include:
- Window Squeegee/Garment Steaming Tool & cloth: For shower glass, mirrors, and removing wrinkles from garments.
- Small and Medium Nylon Scrubbing Brushes: For ovens, microwaves, stove tops, showers, bathtubs, tile, grout, toys, and refrigerators.
- Angle Nozzle: For stove tops, tap edges, grout, microwaves, sinks, and hard-to-reach areas.
- Grout Cleaning Tool: For cleaning all grout lines.
- Scraping Tool: For scraping baked-on food, grime, and grease.
- Triangular Mop Head: For sealed hard floors and refreshing carpets (with appropriate microfibre pads).
- Hard Floor Microfibre Pad: Specifically for sealed hard floors.
- Multi-Surface Microfibre Pad: For all sealed hard floors and carpets (with carpet glider).
- Cooling Tray: For resting the mop head after use.
- Extension Wands x3: To extend reach.
- Hoover SteamPlus™ Cleaning Solution 2x: Two bottles included.
- Safety Precautions: Users are warned against using the steamer on leather, wax-polished furniture or floors, synthetic fabrics, velvet, or other delicate, steam or water-sensitive materials. Caution is advised when removing the water fill safety cap, as the appliance may still be hot. It is important to allow the steam cleaner to cool completely before servicing or refilling.
Maintenance Features:
- Cooling Tray: After use, the mop head should be placed in the cooling tray to prevent damage to floors while the steamer cools down.
- Microfibre Pads: The microfibre pads are machine washable on a "warm" setting with a mild detergent and should be laid flat to dry. Bleach or fabric softener should not be used.
- Storage: After use, the power should be turned off, and the cable unplugged. Any residual pressure should be released by pressing the steam trigger. The appliance must cool down (7-10 minutes) until the safety pressure indicator drops before the water fill safety cap can be safely removed. The hose/handle assembly should be unplugged from the steam port, and any residual water in the tank should be emptied. The external surface can be cleaned with a dry cloth. The water fill safety cap should be re-installed and tightened clockwise, but not overtightened. Cleaning solution can be left in the solution tank for short periods, but it is recommended to empty it if storing for more than 2 weeks. The product should be stored in a protected, dry area, along with the funnel and measuring cup.
- Troubleshooting: A troubleshooting guide is provided for common issues like reduced steam, no power, or water emission, with solutions ranging from refilling tanks to checking power connections or cleaning blocked nozzles. For more complex issues, customers are advised to contact Hoover Customer Care.
The Hoover Twin Tank Multi-Steamer is designed to be a reliable and effective tool for maintaining a clean and sanitized home environment, with clear instructions for safe and optimal operation and maintenance.