Hot Spot SORRENTO - User Manual

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Questions and Answers

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melissa35Oct 30, 2025
What to do if my Hot Spot SORRENTO Hot Tub is not working?
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  Jennifer MartinezOct 31, 2025
  If your Hot Spot Hot Tub is completely inoperative, there are several potential causes. First, check the power source to ensure the spa is properly plugged in and that there is no power failure. Also, inspect the Ground Fault Circuit Interrupter (GFCI) and reset it if it has tripped; if it continues to trip, call for service. Other possible causes include a tripped heater high-limit thermostat (disconnect power for at least thirty seconds to reset it, and check for a clogged filter), an open pressure switch (check for a clogged filter), low water level (add water), clogged filters or jet intake screens (clean them), closed jet nozzles or air valve (open them), or activated spa lock (deactivate it). In case of faulty light wiring or assembly, replace the light assembly. For control sensor o...
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Annette PhillipsNov 13, 2025
Why is the water in my Hot Spot SORRENTO Hot Tub cloudy?
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  Christian ReidNov 13, 2025
  Cloudy water in your Hot Spot Hot Tub can result from several factors. Dirty filters are a common cause, so clean them. Excessive oils or organic matter may be present; shock the spa with sanitizer. Improper sanitization can also lead to cloudiness, so add sanitizer. Suspended particles or organic matter might be the issue; adjust the pH and/or alkalinity to the recommended range. Consider if the water is overused or old; if so, run the jet pump and clean the filter. Excessive organics can be resolved by draining and refilling the spa. Bacteria or algae growth requires shocking the spa with sanitizer. A build-up of oils and dirt can be wiped off with a clean rag; for severe build-up, drain the spa, use a spa surface and tile cleaner, and refill. High or low pH, or low sanitizer level shoul...