Light behavior Cause and Solution
One Cartridge light is on (not blinking).
An “on” Cartridge light indicates that the corresponding ink
cartridge still has the tape on, is low on ink, is missing, or is
counterfeit.
●
If the pink tape is still on the ink cartridge, remove it.
●
If the ink cartridge is low on ink, replace the ink
cartridge when print quality is no longer acceptable. For
more information, see
Replace ink cartridges
on page 39.
●
If one of ink cartridges is missing, the printer enters to
the single-cartridge mode automatically. To exit the
single-cartridge mode, insert the corresponding ink
cartridge. For more information, see
Use single-
cartridge mode on page 41.
●
If the ink cartridge is counterfeit, replace the
corresponding ink cartridge with an original HP ink
cartridge, or press any button, except the Cancel
button, to resume printing.
Both Cartridge lights are on (not blinking).
Both ink cartridges are low on ink.
●
Replace both ink cartridges when print quality is no
longer acceptable. For more information, see
Replace
ink cartridges on page 39.
One Cartridge light is blinking.
A “blinking” Cartridge light indicates that the corresponding
ink cartridge is not installed correctly, is incompatible, or is
very low on ink.
●
If the ink cartridge is not installed correctly, reinsert the
ink cartridge.
●
If the ink cartridge is incompatible, replace it with a
compatible ink cartridge.
●
If the ink cartridge is very low on ink, press any button,
except the Cancel button, to resume printing, and
replace the corresponding ink cartridge when print
quality is no longer acceptable.
ENWW Status light 7
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