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HP 250 G4 User Manual

HP 250 G4
128 pages
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HP Notebook PC (Intel)
HP 250 G4 Notebook PC
HP 256 G4 Notebook PC
Maintenance and Service Guide

Table of Contents

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HP 250 G4 Specifications

General IconGeneral
Form factorClamshell
Product typeLaptop
Product colorBlack, Grey
Country of originChina
Bus typeDMI2
SteppingF0
Tjunction105 °C
Processor cache3 MB
Processor cores2
System bus rate5 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel® Core™ i5-5200 Mobile Series
Processor socketBGA 1168
Processor threads4
Processor codenameBroadwell
Processor frequency2.2 GHz
Processor cache typeSmart Cache
Configurable TDP-down7.5 W
Processor lithography14 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version2.0
Processor boost frequency2.7 GHz
Processor operating modes32-bit, 64-bit
ECC supported by processorNo
PCI Express configurations4x1, 2x4
Thermal Design Power (TDP)15 W
Configurable TDP-down frequency0.6 GHz
Maximum number of PCI Express lanes12
Motherboard chipset-
Memory slots2x SO-DIMM
Internal memory4 GB
Memory clock speed1600 MHz
Memory form factorSO-DIMM
Internal memory typeDDR3L-SDRAM
Maximum internal memory- GB
Memory layout (slots x size)1 x 4 GB
HDD size2.5 \
HDD speed5400 RPM
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD Super Multi DL
Card reader integratedYes
Total storage capacity500 GB
Compatible memory cardsSD, SDHC, SDXC
Number of HDDs installed1
Display surfaceMatt
Display diagonal15.6 \
Display resolution1366 x 768 pixels
Native aspect ratio16:9
On-board graphics card ID0x1616
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 5500
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory16 GB
On-board graphics card base frequency300 MHz
On-board graphics card DirectX version11.2
On-board graphics card dynamic frequency (max)900 MHz
Intel® Virtualization Technology (Intel® VT)VT-d, VT-x
Audio systemDTS Studio Sound
Wi-Fi standards802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version4.0
Ethernet LAN data rates10, 100 Mbit/s
Charging port typeDC-in jack
DisplayPorts quantity0
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Pointing deviceTouchpad
Bundled softwareCyberLink Power DVD\\r CyberLink Media Suite\\r CyberLink Power2Go\\r HP Connected Photo
Operating system installedWindows 8.1
Operating system architecture64-bit
Processor codeSR23Y
Processor ARK ID85212
Processor package size40 x 24 x 1.3 mm
Supported instruction setsAVX 2.0, SSE4.1, SSE4.2
Intel Identity Protection Technology version1.00
Battery capacity31 Wh
Battery life (max)- h
Number of battery cells3
Weight and Dimensions IconWeight and Dimensions
Depth254.6 mm
Width384.3 mm
Height24.3 mm
Weight2100 g

Summary

1 Product Description

Hard Drive Options

Lists supported hard drive sizes, types, and interfaces.

3 Illustrated Parts Catalog

Computer Major Components

Provides an illustrated view of the main internal components.

Mass Storage Devices

Lists and identifies mass storage devices like HDDs and optical drives.

4 Preliminary Requirements for Removal and Replacement

Tools Required for Service

Lists the necessary tools for disassembly and reassembly.

Service Considerations and Precautions

Provides general notes and cautions for service procedures.

Electrostatic Discharge (ESD) Prevention

Instructions to prevent damage from electrostatic discharge (ESD).

5 Customer Self-Repair Part Procedures

Battery Replacement

Step-by-step guide to remove and replace the battery.

6 Authorized Service Provider Part Procedures

Component Replacement Guidelines

General guidance for replacing authorized service provider parts.

Display Subcomponents Removal

Procedures for removing display bezel, webcam, and panel.

Bottom Cover Removal

Step-by-step guide to remove and replace the bottom cover.

Hard Drive Replacement

Step-by-step guide to remove and replace the hard drive.

Memory Module Replacement

Step-by-step guide to remove and replace memory modules.

System Board Replacement

Procedure for removing and replacing the system board.

Display Assembly Removal

Procedure for removing the entire display assembly.

7 Using BIOS Setup Utility (Windows 7)

8 Using BIOS Setup Utility (Windows 8.1)

Updating the BIOS

Information on how to update the BIOS.

9 Using BIOS Setup Utility (Windows 10)

Starting BIOS Setup

Instructions to access the BIOS setup utility.

Updating BIOS

Information on how to update the BIOS.

10 Backup, Restore, and Recovery (Windows 7)

Creating Recovery Media

Steps to create recovery media for system restoration.

Backing Up System and Personal Information

Advice on backing up important data.

11 Backup, Restore, and Recovery (Windows 8.1)

12 Backup, Restore, and Recovery (Windows 10)

Restoring and Recovering Your System

Information on system recovery options for Windows 10.

Creating HP Recovery Media

Specific steps for creating HP recovery media in Win 10.

System Restore and Recovery Options

Options for system restore and recovery in Win 10.

Recovering Using HP Recovery Manager

Detailed guide to using HP Recovery Manager for system recovery.

13 HP PC Hardware Diagnostics (UEFI)

Starting HP PC Hardware Diagnostics

Steps to launch the hardware diagnostics tool.

Downloading Diagnostics Tool to USB

Instructions to download the diagnostic tool to a USB drive.

15 Statement of Volatility

Hard Disk Drive (HDD) Data Clearing

Instructions for clearing HDD contents using HP Disk Sanitizer.

16 Power Cord Set Requirements

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