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HP ELITEBOOK 840 G4 User Manual

HP ELITEBOOK 840 G4
116 pages
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HP EliteBook 840 G4 Notebook PC
HP EliteBook 848 G4 Notebook PC
Maintenance and Service Guide

Table of Contents

Other manuals for HP ELITEBOOK 840 G4

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HP ELITEBOOK 840 G4 Specifications

General IconGeneral
Colorgray
Date of Release2021
Optical Drivenone
OSwindows 10 pro
Touch Screenno
Screen Size14 inches
Screen Resolution1366 x 768 (hd)
Processor Brandintel
Processor Modelintel 7th generation core i5
Processor Model Number7300u
CPU Base Clock Frequency2.6 gigahertz
CPU Cores2-core (dual-core)
Storage Typessd
Storage Capacity512 gigabytes
SSD Capacity512 gigabytes
Type of Memoryddr4
System Memory16 gigabytes
GPUintel uhd graphics 620
GPU Brandintel
Graphics Typeintegrated
Front Facing Camerayes
Backlit Keyboardyes
Wireless Connectivitywi-fi
Display Connectors1 x displayport
USB Ports2 x usb-a 3.1, 1 x usb-c 3.1
Number of USB Ports3
Battery Typelithium-ion
Weight and Dimensions IconWeight and Dimensions
Depth9.3 inches
Height0.7 inches
Width13.3 inches
Net Weight3.26 pounds

Summary

Product Description

Processors

Lists the CPU options, including Intel Core i3, i5, and i7 models.

Panel

Details screen sizes, resolutions, brightness, and surface treatments available.

Memory

Covers memory type, speed, slots, and maximum capacity supported.

Hard Drives

Lists 1TB, 500GB HDDs (standard, self-encrypting, hybrid) with specs.

M.2 Solid-State Drives

Details SSD capacities, interfaces (PCIe/SATA), and types (NVMe, TLC, MLC).

Ports

Lists and describes the function of each external port on the computer.

Keyboard/Pointing Devices

Details keyboard keys, pointing stick functions, and touchpad gestures.

Security

Explains security lock, fingerprint reader, TPM, and smart card reader functionalities.

Serviceability

Identifies components that can be replaced by the customer.

External Component Identification

Right

Detail ports and slots on the right side, including USB-C, DisplayPort, and card reader.

Left

Detail security cable slot, vents, external monitor port, and smart card reader.

Display

Locates WLAN/WWAN antennas, internal microphones, and webcam on the display assembly.

Top

Focuses on the top surface, detailing keyboard and pointing stick.

TouchPad

Explains touchpad functionality, including gestures and buttons.

Lights

Details the meaning of power, privacy, microphone mute, wireless, and touchpad indicator lights.

Buttons, Speakers, and Fingerprint Reader

Locates and describes the power button, speakers, volume controls, and fingerprint reader.

Keys

Details keys like ESC, Fn, Windows, Function, Num Lock, and embedded numeric keypad.

Using the Hot Keys

Using Fn key combinations for system functions and shortcuts.

Bottom

Locates docking connectors and cooling vents on the underside of the notebook.

Labels

Explains service, regulatory, and wireless certification labels found on the device.

Illustrated Parts Catalog

Computer Major Components

Provides an overview of major computer parts and their associated part numbers.

Display Assembly

Details parts for the display assembly, such as bezels, touch screens, and privacy panels.

Keyboard

Provides part numbers for keyboards, including backlit and privacy options.

Top Cover

Details part numbers for the computer's top casing.

Power Button Board

Identifies the spare part number for the power button board assembly.

Smart Card Reader Board

Provides the part number for the integrated smart card reader.

NFC Module

Identifies the part number for the Near Field Communication module.

Fingerprint Reader Assembly

Provides the part number for the fingerprint sensor assembly.

System Board

Details part numbers for system boards with different Intel processors.

Heat Sink/Fan Assembly

Provides the part number for the thermal management assembly.

Memory Module

Details part numbers for 4GB, 8GB, and 16GB DDR4 memory modules.

Solid-State Drive

Provides part numbers for SSDs with capacities from 128GB to 512GB.

Hard Drive

Details part numbers for 1TB and 500GB hard drives, including hybrid and security options.

Bottom Cover

Identifies the part number for the computer's bottom casing.

Display Assembly Subcomponents

Details parts like bezels, webcam, microphone, raw panel, and hinges.

Plastics Kit

Details parts like fingerprint reader blanks, RJ-45 door, and rubber feet.

Cable Kit

Details parts like display/webcam cables and card reader cables.

Miscellaneous Parts

Details AC adapters, power cords for different regions, and display cables.

Removal and Replacement Procedures Preliminary Requirements

Tools Required

Specifies the Phillips P0 screwdriver as the primary tool required.

Service Considerations

Offers advice on handling subassemblies, screws, and plastic parts during service.

Cables and Connectors

Details how to properly handle and route cables to avoid damage.

Drive Handling

Offers guidance on safely removing, handling, and protecting storage drives.

Grounding Guidelines

Details ESD risks and precautions, including a table on static voltage levels.

Packaging, Transporting, and Workstation Guidelines

Covers grounding for packaging, transport, workstations, and component handling.

Removal and Replacement Procedures for Customer Self-Repair Parts

Bottom Cover

Step-by-step instructions for accessing internal components by removing the bottom cover.

Battery

Instructions for safely disconnecting and removing the internal battery.

Hard Drive

Step-by-step guide for removing and installing the 2.5-inch hard disk drive.

Solid-State Drive (SSD)

Instructions for removing and installing the M.2 Solid-State Drive.

Memory Modules

Guide for removing and installing DDR4 memory modules in the available slots.

Update BIOS Before Adding Memory Modules

Advises on updating the BIOS for compatibility and stability with new RAM.

WLAN/Bluetooth Combo Card

Instructions for servicing the wireless communication module.

WWAN Module

Instructions for servicing the wireless wide area network module.

RTC Battery

Guide for removing and replacing the Real-Time Clock battery.

Keyboard

Step-by-step instructions for removing and reinstalling the keyboard assembly.

Removal and Replacement Procedures for Authorized Service Provider Parts

Internal Base Plate

Instructions for authorized personnel to remove the computer's internal base plate.

Heat Sink/Fan Assembly

Instructions for authorized personnel to remove and replace the heat sink and fan.

Fingerprint Reader Assembly

Instructions for authorized personnel to remove and replace the fingerprint sensor.

Touchpad Board

Instructions for authorized personnel to remove and replace the touchpad assembly.

NFC Module

Instructions for authorized personnel to remove and replace the NFC module.

Smart Card Reader Board

Instructions for authorized personnel to remove and replace the smart card reader.

USB/Audio Board

Instructions for authorized personnel to remove and replace the USB/audio interface board.

System Board

Instructions for authorized personnel to remove and replace the main system board.

Power Button Board

Instructions for authorized personnel to remove and replace the power button board.

Top Cover

Instructions for authorized personnel to remove and replace the top casing.

Interpreting System Validation Diagnostic Front Panel LEDs and Audible Codes

Computer Setup (BIOS), TPM, and HP Sure Start

Using Computer Setup

Explains how to enter, navigate, and use the Computer Setup (BIOS) utility.

Restoring Factory Settings

Steps to restore BIOS to original factory default settings.

Updating the BIOS

Information on checking for and downloading BIOS updates from HP.

Downloading a BIOS Update

Steps to download BIOS updates from the HP support website.

Changing Boot Order using F9 Prompt

Instructions for using the F9 prompt to select a boot device for the current startup.

TPM BIOS Settings

Instructions for accessing and modifying TPM settings for enhanced security.

Using HP Sure Start

Explains HP Sure Start's role in monitoring and restoring BIOS integrity.

Using HP PC Hardware Diagnostics (UEFI)

Downloading HP PC Hardware Diagnostics (UEFI) to USB

Steps to download and create a bootable USB for HP PC Hardware Diagnostics.

Backup and Recovery

Creating Recovery Media and Backups

Overview of creating recovery media using HP Recovery Manager or Windows tools.

Creating HP Recovery Media

Detailed instructions for creating recovery media on discs or USB drives.

Using Windows Tools

Explains how to use Windows tools for system restore points and data backups.

Restore and Recovery Options

Outlines methods like refreshing, resetting, and reinstalling applications.

Recovering using HP Recovery Manager

Instructions for performing system recovery using HP Recovery Manager software.

Before You Get Started

Covers important notes on recovery, including software sources and final attempt procedures.

Using HP Recovery Partition

Guide to using the built-in recovery partition for system restoration.

Recovering using HP Recovery Media

Steps to restore the system using created or obtained recovery media.

Changing Computer Boot Order

Instructions for modifying the boot sequence via BIOS or startup menu.

Removing HP Recovery Partition

Guide on how to delete the recovery partition to increase storage capacity.

Specifications

Computer Specifications

Details physical dimensions, weight, and input power specifications.

35.6-cm (14.0-in) Display Specifications

Provides screen resolution, brightness, viewing angle, and panel interface details.

Solid-State Drive Specifications

Lists specs for 128GB, 256GB, and 512GB SSDs, including form factor and transfer rates.

Hard Drive Specifications

Provides specs for 1TB and 500GB HDDs, including dimensions, speed, and security.

Power Cord Set Requirements

Requirements for All Countries

Specifies length, current capacity, voltage rating, and connector type for power cords.

Requirements for Specific Countries and Regions

Details accredited agencies and applicable note numbers for power cords in various countries.

Statement of Memory Volatility

Current BIOS Steps

Instructions for BIOS operations, including restoring defaults and security settings.

Legacy BIOS Steps

Steps for restoring BIOS and security settings on legacy BIOS systems.

Nonvolatile Memory Usage

Details system BIOS, Intel ME, flash memory, and EEPROM usage and protection.

Questions and Answers

Answers frequently asked questions about BIOS restoration, UEFI vs. legacy BIOS, and memory types.

Recycling

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