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HP EliteBook 840 G11 User Manual

HP EliteBook 840 G11
107 pages
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Maintenance and Service Guide
HP EliteBook 840 14 inch G11 Notebook PC
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.

Table of Contents

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HP EliteBook 840 G11 Specifications

General IconGeneral
Operating SystemWindows 11 Pro
Storage TypeSSD
GraphicsIntel Iris Xe Graphics
Display14-inch diagonal
Display Resolution1920 x 1200
Storage512 GB SSD
Graphics CardIntel Iris Xe Graphics
WirelessIntel Wi-Fi 6E AX211, Bluetooth 5.3
Ports2 x USB-C, 2 x USB-A, 1 x HDMI, 1 x Audio Combo Jack
Battery3-cell, 51 Wh Li-ion
Weight1.35 kg
Securityfingerprint reader

Summary

Components Overview

Keyboard and Touchpad

Describes the keyboard layout, touchpad settings, and components for navigation.

Illustrated Parts Catalog

Computer Major Components

Details major computer components and their associated part numbers for replacement.

Display Assembly Subcomponents

Lists and provides part numbers for individual components within the display assembly.

Preliminary Requirements for Disassembly

Electrostatic Discharge (ESD) Precautions

Explains ESD risks and outlines precautions to prevent component damage.

Customer Self-Repair Procedures

Preparation for Disassembly

Outlines initial safety steps and procedures before disassembling the computer.

Customer Self-Repair Component Removal

Procedures for removing user-serviceable parts like WLAN, SSD, memory, and fan.

Authorized Service Provider Procedures

Battery Replacement

Detailed instructions and warnings for removing and replacing the computer's battery.

System Board Replacement

Detailed procedure for removing and replacing the main system board.

Display Assembly Removal

Steps for disassembling and removing the entire display assembly.

Top Cover with Keyboard Removal

Instructions for removing the top cover and keyboard assembly.

Backup, Restore, and Recovery

Data Backup and Recovery Media Creation

Methods for backing up data and creating system recovery media using HP tools.

System Restore and Recovery

Procedures for restoring the system to previous states or factory settings.

Recovering Using HP Recovery Media

Steps to recover the system using HP-provided recovery media.

Computer Setup, BIOS, TPM, and HP Sure Start

Computer Setup Utility

Guide to accessing, navigating, and configuring BIOS/UEFI settings.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

Using the Windows-based utility for hardware diagnostics.

HP PC Hardware Diagnostics UEFI

Using the UEFI-based tool for hardware diagnostics outside the operating system.

Specifications

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