HP EliteBook 860 G11 User Manual

Maintenance and Service Guide
HP EliteBook 860 16 inch G11 Notebook PC
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.

HP EliteBook 860 G11 Specifications

General

Brand	HP
Model	EliteBook 860 G11
Category	Laptop
Language	English

Summary

Illustrated Parts Catalog

Computer Major Components

Identifies major computer components and their part numbers.

Removal and Replacement Preliminary Requirements

Cables, Drives, and ESD Precautions

Guidelines for handling cables, drives, and preventing electrostatic discharge.

Packaging, Transport, and Support Information

Guidelines for packaging, transport, and accessing support.

Customer Self-Repair Procedures

Component Replacement Preparation

Steps to prepare the computer for disassembly and component replacement.

Bottom Cover and Wireless Module Replacement

Procedures for replacing the bottom cover and wireless modules (WLAN/WWAN).

SSD, Memory, Speaker, and Fan Replacement

Procedures for replacing SSD, memory modules, speakers, and the fan.

Authorized Service Provider Procedures

Battery and Fingerprint Reader Replacement

Procedures for replacing the battery and fingerprint reader board.

RTC Battery, NFC, Touchpad, and Smart Card Reader Replacement

Audio Jack, USB Board, and Heat Sink Replacement

System Board and Display Assembly Replacement

Procedures for replacing the system board and the display assembly.

Top Cover with Keyboard Replacement

Computer Setup, BIOS, TPM, and HP Sure Start

Using and Navigating Computer Setup

Restoring Factory Settings and Updating BIOS

TPM Settings and HP Sure Start

HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

Guide to using the Windows-based hardware diagnostics tool.

HP PC Hardware Diagnostics UEFI

Guide to using the UEFI hardware diagnostics tool.

Remote HP PC Hardware Diagnostics UEFI