EasyManua.ls Logo

HP EliteBook 860 G9 User Manual

HP EliteBook 860 G9
111 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the HP EliteBook 860 G9 and is the answer not in the manual?

HP EliteBook 860 G9 Specifications

General IconGeneral
Processor12th Gen Intel Core i5/i7
RAMUp to 64 GB DDR5-4800 SDRAM
GraphicsIntel Iris Xe Graphics
Operating SystemWindows 11 Pro
WeightStarting at 1.76 kg (3.88 lbs)
Display16-inch diagonal, IPS, anti-glare
StorageUp to 2 TB PCIe NVMe M.2 SSD
Portsheadphone/microphone combo
WirelessIntel Wi-Fi 6E AX211, Bluetooth 5.2
Webcam5MP Camera
AudioDual stereo speakers, dual array microphones
SecurityHP Sure Sense, Fingerprint reader, IR camera

Summary

Product Description

Computer Components and Specifications

Details the various computer components, their categories, and specific technical attributes.

Components

Right and Left Side Components

Identifies and describes ports and slots on the right and left sides of the computer.

Display, Keyboard, and Touchpad Features

Covers display features, cameras, microphones, touchpad, keyboard area, and low blue light mode.

Lights, Buttons, and Special Keys

Explains status lights, power button, and special function keys like Fn and Esc.

Bottom, Rear, and Label Information

Identifies components on the bottom and rear, and explains service label details.

Illustrated Parts Catalog

Major Computer Components and Part Numbers

Lists and illustrates primary internal computer components with their spare part numbers.

Bracket Kit and Miscellaneous Parts

Details the contents of bracket kits and lists various miscellaneous spare parts.

Removal and Replacement Procedures Preliminary Requirements

Tools, Service Considerations, and Handling Precautions

Outlines required tools, service precautions, and guidelines for handling parts safely.

Electrostatic Discharge (ESD) Prevention and Work Area Grounding

Explains ESD risks, prevention methods, grounding techniques, and recommended materials.

Computer Cleaning, Care, and Packaging Guidelines

Instructions for cleaning, disinfecting, caring for surfaces, and safely packaging equipment.

Removal and Replacement Procedures for Customer Self-Repair Parts

Component Replacement Procedures and Preparation

General steps for component removal/replacement and pre-disassembly preparation.

Bottom Cover, Battery, Wireless, and Storage Drive Removal

Detailed procedures for removing the bottom cover, battery, wireless modules, and SSD.

Removal and Replacement Procedures for Authorized Service Provider Parts

Component Replacement Procedures and Preparation

Procedures for authorized service providers, including preparation and component handling.

Internal Components Removal

Guides for removing parts like brackets, speakers, heat sinks, fans, and boards.

System Board and Display Assembly Removal

Procedures for removing the system board and disassembling the display assembly.

Keyboard with Top Cover Replacement

Information on replacing the keyboard and top cover, including country-specific part codes.

Using Setup Utility (BIOS)

BIOS Access, Version Check, and Update Procedures

Guides on starting BIOS, determining its version, and performing updates.

Computer Setup (BIOS), TPM, and HP Sure Start

Computer Setup Navigation and Factory Defaults

How to use Computer Setup, restore factory defaults, and manage settings.

BIOS Update Process and Security Features

Details on BIOS updates, TPM settings, and HP Sure Start security technology.

Backing Up, Restoring, and Recovering

Data Backup and Recovery Media Creation

Methods for backing up data and creating recovery media using Windows or HP tools.

System Restore and Recovery Methods

Procedures for restoring the computer using system restore, reset, or recovery media.

Changing Computer Boot Order

Instructions for modifying the system's startup boot device sequence.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows Usage

How to use the Windows-based tool for hardware diagnostics and failure reporting.

Accessing and Downloading Diagnostic Tools

Methods to access, download, and install diagnostic utilities via HP Support or Microsoft Store.

HP PC Hardware Diagnostics UEFI and Remote Settings

Utilizing the UEFI tool and configuring remote diagnostics for hardware testing.

Specifications

Computer, Display, and SSD Specifications

Technical specifications for computer dimensions, display features, and SSD performance.

Statement of Memory Volatility

BIOS Settings, Memory Usage, and Related Questions

Procedures for BIOS settings, understanding memory types, and answers to common BIOS questions.

Power Cord Set Requirements

Global and Regional Power Cord Specifications

Details power cord requirements applicable to all countries and specific regional standards.

Related product manuals