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HP EliteBook 840 G9 User Manual

HP EliteBook 840 G9
127 pages
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents

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HP EliteBook 840 G9 Specifications

General IconGeneral
StorageUp to 2 TB PCIe NVMe SSD
GraphicsIntel Iris Xe Graphics
Processor12th Generation Intel Core i5/i7
Display14-inch, FHD (1920 x 1080) or WUXGA (1920 x 1200)
RAMUp to 64 GB DDR5
Operating SystemWindows 11 Pro
Battery3-cell, 51 Wh Li-ion
Ports2 x USB-C, 2 x USB-A, HDMI 2.0, headphone/microphone combo
WirelessWi-Fi 6E, Bluetooth 5.2
AudioDual stereo speakers
Camera720p HD camera
SecurityFingerprint reader, IR camera, TPM 2.0, HP Sure Start

Summary

Product Description

Illustrated Parts Catalog

Computer Major Components

Identify the computer's main components using illustration and table.

Display Assembly Subcomponents

Identify subcomponents of the display assembly using illustration and table.

Mass Storage Devices

Identify mass storage devices using illustration and table.

Removal and Replacement Procedures Preliminary Requirements

Electrostatic Discharge Information

Information on electrostatic discharge (ESD) and its potential damage to components.

Removal and Replacement Procedures for Authorized Service Provider Parts

Bottom Cover

Procedure and illustration for removing the bottom cover.

Battery

Procedure and illustration for removing and replacing the battery.

WWAN Module

Procedure and illustration for removing and replacing the WWAN module.

WLAN Module

Procedure and illustration for removing and replacing the WLAN module.

Memory Modules

Procedure and illustration for removing and replacing memory modules.

Solid-State Drive

Procedure and illustration for removing and replacing the M.2 solid-state drive.

Connector Board

Procedure and illustration for removing and replacing the connector board.

Fan

Procedure and illustration for removing and replacing the fan assembly.

Display Assembly

Procedures and illustrations for removing and disassembling the display assembly.

Using Setup Utility (BIOS)

Starting Setup Utility (BIOS)

Instructions on how to access the computer's BIOS setup utility.

Updating Setup Utility (BIOS)

Information on obtaining and installing BIOS updates.

Computer Setup (BIOS), TPM, and HP Sure Start

Restoring Factory Settings in Computer Setup

Steps to return all Computer Setup settings to factory default values.

Backing Up, Restoring, and Recovering

Backing Up Information and Creating Recovery Media

Methods for creating recovery media and backups.

Using the HP Cloud Recovery Download Tool to Create Recovery Media (select products only)

Using the HP Cloud Recovery tool to create bootable USB recovery media.

Restoring and Recovering Your System

Tools available to restore the system within or outside Windows.

Recovering Using HP Recovery Media

Steps to recover the original operating system using HP Recovery media.

Using HP Sure Recover (select products only)

Information on HP Sure Recover for OS recovery without separate software.

Using HP PC Hardware Diagnostics

Using HP PC Hardware Diagnostics Windows (select products only)

Using the Windows-based utility for hardware diagnostics.

Using HP PC Hardware Diagnostics UEFI

Using the UEFI tool for hardware diagnostics outside the operating system.

Specifications

Solid-State Drive Specifications

Specifications for various solid-state drive capacities.

Solid-State Drive Specifications (SATA-3)

Specifications for SATA-3 solid-state drives.

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