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General| Color | silver |
|---|---|
| OS | windows 10 |
| Software | hp recovery disc creator, skype, hp softpaq download manager, hp recovery manager, hp support assistant, bing toolbar, hp eprint, hp hotkey support, foxit phantompdf express, hp systems software manager (free download), hp secure erase |
| Touch Screen | no |
| Screen Type | widescreen led |
| Screen Size | 14 inches |
| Screen Resolution | 1366 x 768 (hd) |
| Processor Brand | intel |
| Processor Model | intel 6th generation core i5 |
| Processor Model Number | i5-6300u |
| Storage Type | ssd |
| SSD Capacity | 180 gigabytes |
| Type of Memory | ddr4 sdram |
| System Memory | 8 gigabytes |
| System Memory Speed | 2133 megahertz |
| System Memory Expansion | 32 gigabytes |
| Audio Type | bang & olufsen audio |
| Speakers Type | stereo speakers |
| Backlit Keyboard | no |
| Card Reader | yes |
| Security | fingerprint reader |
| Touchpad | with gesture support |
| Battery Type | lithium-ion |
Weight and Dimensions| Depth | 9.3 inches |
|---|---|
| Height | 0.7 inches |
| Width | 13.3 inches |
Identifies components located on the display assembly, including antennas and webcam.
Lists major computer components and their spare part numbers.
General guidelines for replacing customer-serviceable components.
Outlines a systematic approach to diagnosing and resolving computer issues.
Guides the user through understanding the problem and its symptoms.
Provides solutions for frequently encountered hardware and software problems.
Troubleshooting steps for problems related to the computer not powering on.
Addresses common display problems like dead pixels, no video, and image distortion.
Troubleshooting guidance for input/output devices like keyboards and touchpads.
Covers issues related to hard drives and SSDs, including recognition and performance.
Troubleshooting steps for mechanical issues like fan errors and noisy components.
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