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HP EliteBook 840 G8 User Manual

HP EliteBook 840 G8
112 pages
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents

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HP EliteBook 840 G8 Specifications

General IconGeneral
RAMUp to 64 GB DDR4-3200 SDRAM
StorageUp to 2 TB PCIe NVMe SSD
GraphicsIntel Iris Xe Graphics
BatteryHP Long Life 3-cell, 53 Wh Li-ion
WirelessIntel Wi-Fi 6 AX201 (2x2) and Bluetooth 5 combo
BluetoothBluetooth 5
Processor11th Generation Intel Core i5/i7
Display14" diagonal, FHD (1920 x 1080)
Operating SystemWindows 10 Pro
Ports2x Thunderbolt 4, 2x USB 3.1 Gen1, 1x HDMI 2.0, 1x headphone/microphone combo, 1x AC power
Webcam720p HD camera
AudioDual stereo speakers, dual array microphones
SecurityHP Sure Start, HP Sure Sense, HP Sure Click

Summary

SUMMARY

Product Notice

Software Terms

Customer Self-Repair Parts Notice

Safety Warning Notice

1 Product Description

2 Components

Right Side Components

Identifies and describes components located on the right side of the computer.

USB Type-C and Thunderbolt Ports

Details the functionality of USB Type-C and Thunderbolt ports.

HDMI Port

Explains the connection for video/audio devices via HDMI port.

Battery Light and Power Connector

Describes the battery status light and the power connector.

Left Side Components

Identifies and describes components located on the left side of the computer.

Display Components

Identifies and describes components related to the computer's display.

Keyboard Area Overview

Introduces the keyboard layout and its variations by language.

Touchpad Settings and Components

Explains how to adjust touchpad settings and identifies its parts.

Touchpad Components

Details the specific parts of the touchpad and their functions.

Computer Lights

Identifies and describes the various indicator lights on the computer.

Lights and Their Descriptions

Provides details on the function of each indicator light on the computer.

Buttons, Speakers, Vents, and Fingerprint Reader

Locates and describes buttons, speakers, vents, and fingerprint reader.

Buttons, Speakers, and Fingerprint Reader Details

Provides specific functions and operation details for buttons and fingerprint reader.

Special Keys

Identifies and explains the function of special keys on the keyboard.

Bottom Components

Identifies and describes components located on the bottom of the computer.

Computer Labels

Explains the purpose and location of various labels on the computer.

Using a SIM Card

Inserting a Nano SIM Card

Step-by-step guide for inserting a nano SIM card.

Removing a Nano SIM Card

Step-by-step guide for removing a nano SIM card.

3 Illustrated Parts Catalog

Computer Major Components

Identifies major computer components with part numbers.

Display Assembly Subcomponents

Lists and illustrates components that make up the display assembly.

Cable Kit Contents

Details the contents of the various cables included in the Cable Kit.

Bracket Kit Components

Lists the components included in the Bracket Kit.

Plastics Kit Components

Lists the components included in the Plastics Kit.

Miscellaneous Parts

Lists various miscellaneous parts and their part numbers.

4 Removal and Replacement Procedures Preliminary Requirements

Tools Required for Disassembly

Lists the necessary tools for component removal and replacement.

Service Considerations

Important points to consider during disassembly and assembly procedures.

Electrostatic Discharge (ESD) Information

Explains ESD and how to prevent damage to electronic components.

Preventing Electrostatic Damage

Precautions to protect electronic components from ESD damage.

Personal Grounding Methods and Equipment

Describes equipment and methods for personal grounding to prevent ESD.

Grounding the Work Area

Guidelines for preparing a safe, static-free work area.

Recommended Materials and Equipment for ESD Prevention

Lists recommended items to prevent static electricity damage.

Packaging and Transporting Guidelines

Procedures for safely packaging and transporting computer components.

5 Removal and Replacement Procedures for Customer Self-Repair Parts

Preparation for Disassembly

Steps to take before disassembling the computer for self-repair.

Bottom Cover Removal

Instructions for removing the computer's bottom cover.

Memory Module Removal and Installation

Guides for removing and installing memory modules.

WLAN Module Removal

Instructions for removing the Wireless Local Area Network (WLAN) module.

WWAN Module Removal

Instructions for removing the Wireless Wide Area Network (WWAN) module.

Solid-State Drive Removal

Steps for removing the M.2 solid-state drive.

6 Removal and Replacement Procedures for Authorized Service Provider Parts

Preparation for Disassembly (Service Provider)

Steps to take before disassembly by an authorized service provider.

Battery Removal

Instructions for safely removing the computer's battery.

RTC Battery Removal

Procedure for removing the Real-Time Clock (RTC) battery.

Speaker Removal

Instructions for removing the computer's speakers.

Card Reader Board Removal

Steps for removing the card reader board.

Power Connector Cable Removal

Instructions for removing the power connector cable.

USB Board Removal

Steps for removing the USB board.

Fingerprint Reader Board Removal

Instructions for removing the fingerprint reader board.

Touchpad Removal

Steps for removing the computer's touchpad.

NFC Module Removal

Instructions for removing the Near Field Communication (NFC) module.

Fan Assembly Removal

Steps for removing the computer's fan assembly.

Heat Sink Removal

Instructions for removing the computer's heat sink.

System Board Removal

Procedures for removing the main system board.

Display Assembly Removal

Steps for removing the computer's display assembly.

Keyboard with Top Cover Removal

Instructions for removing the keyboard and top cover assembly.

7 Computer Setup (BIOS), TPM, and HP Sure Start

Using Computer Setup (BIOS)

Guide to navigating and using the computer's BIOS setup utility.

Restoring Factory Settings in Computer Setup

Steps to reset BIOS settings to their original factory defaults.

Updating the BIOS

Information on how to check for and install BIOS updates.

Determining the BIOS Version

How to find the current BIOS version installed on the computer.

Changing Boot Order

How to modify the computer's boot sequence using the F9 prompt.

TPM BIOS Settings

Options for configuring Trusted Platform Module (TPM) security settings.

Using HP Sure Start

Information on HP's BIOS protection technology.

8 Backing Up, Restoring, and Recovering

Backing Up Information and Creating Recovery Media

Procedures for backing up data and creating system recovery media.

Restoring and Recovering Your System

Tools and methods for system recovery and restoration.

Using HP Sure Recover

How to use HP Sure Recover for OS and software restoration.

9 Using HP PC Hardware Diagnostics

Using HP PC Hardware Diagnostics Windows

Guide to using the Windows-based hardware diagnostics tool.

Accessing HP PC Hardware Diagnostics Windows

Methods to launch the hardware diagnostics tool from various system locations.

Downloading HP PC Hardware Diagnostics Windows

Instructions for downloading the hardware diagnostics tool.

Using HP PC Hardware Diagnostics UEFI

Guide to using the UEFI-based hardware diagnostics tool.

Starting HP PC Hardware Diagnostics UEFI

Procedure to launch the UEFI hardware diagnostics tool.

Using Remote HP PC Hardware Diagnostics UEFI Settings

Customizing settings for remote hardware diagnostics via UEFI.

10 Specifications

Computer Specifications

Details on dimensions, weight, power, and environmental operating conditions.

35.6 cm (14.0 in) Display Specifications

Specific technical details for the computer's display panel.

Solid-State Drive Specifications

Technical specifications for various solid-state drive capacities.

11 Statement of Memory Volatility

Current BIOS Steps

Steps to restore nonvolatile memory to factory settings.

Nonvolatile Memory Usage

Troubleshooting steps for nonvolatile memory usage.

Questions and Answers about Nonvolatile Memory

Frequently asked questions regarding nonvolatile memory and BIOS.

12 Power Cord Set Requirements

Requirements for All Countries

General power cord requirements applicable globally.

Requirements for Specific Countries and Regions

Specific power cord requirements based on country or region.

13 Recycling

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