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HP EliteBook 835 G8 Service Manual

HP EliteBook 835 G8
111 pages
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents

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HP EliteBook 835 G8 Specifications

General IconGeneral
Display Size13.3 inches
Battery3-cell, 53 Wh Li-ion
ProcessorAMD Ryzen 5 PRO 5650U
Resolution1920 x 1080
StorageUp to 2TB PCIe NVMe SSD
Operating SystemWindows 10 Pro
Weight1.26 kg
GraphicsAMD Radeon Graphics
WirelessWi-Fi 6, Bluetooth 5.0
Audiodual stereo speakers
Ports2 x USB-C, 2 x USB-A, HDMI 2.0, headphone/microphone combo
Securityfingerprint reader

Summary

Product Description

Right-Side Components

Details components located on the right side of the computer, including ports and card readers.

Left-Side Components

Details components located on the left side of the computer, including ports and security slots.

Display Components

Identifies components of the display assembly, such as cameras, antennas, and sensors.

Keyboard and Touchpad Features

Covers keyboard layout, touchpad functionality, special keys, and indicator lights.

Bottom and Label Information

Details components on the bottom of the computer and information on service labels.

SIM Card Usage

Provides instructions for inserting and removing nano SIM cards for wireless connectivity.

Illustrated Parts Catalog

Computer Major Components

Lists major computer components and their corresponding spare part numbers for replacement.

Display Assembly Subcomponents

Details spare parts for display assembly subcomponents like bezels, cameras, and panels.

Removal and Replacement Procedures Preliminary Requirements

Tools Required

Lists the necessary tools for performing component removal and replacement procedures.

Service Considerations and Safety

Covers essential precautions for disassembly, handling parts, and preventing damage.

Electrostatic Discharge (ESD) Information

Explains ESD risks and precautions to protect electronic components from static damage.

Customer Self-Repair Procedures

Preparation for Disassembly

Outlines steps to prepare the computer for component removal and replacement.

Bottom Cover Removal

Step-by-step guide for removing the computer's bottom cover to access internal components.

Memory Module Replacement

Instructions for removing and installing memory modules, including covers and clips.

WLAN Module Replacement

Details the procedure for removing and replacing the Wireless Local Area Network module.

WWAN Module Replacement

Guides on how to remove and replace the Wireless Wide Area Network module.

Solid-State Drive Replacement

Provides instructions for removing and installing the M.2 solid-state drive.

Authorized Service Provider Procedures

Battery Replacement

Step-by-step instructions for removing and replacing the computer's battery.

RTC Battery Replacement

Procedure for removing and replacing the Real-Time Clock (RTC) battery.

Speaker Replacement

Instructions for removing and replacing the computer speakers.

Card Reader Board Replacement

Details the process for removing and replacing the card reader board.

Power Connector Cable Replacement

Procedure for removing and replacing the power connector cable.

USB Board Replacement

Instructions for removing and replacing the USB board.

Fingerprint Reader Board Replacement

Guides on how to remove and replace the fingerprint reader board.

Touchpad Replacement

Step-by-step instructions for removing and replacing the touchpad.

NFC Module Replacement

Procedure for removing and replacing the Near Field Communication (NFC) module.

Fan Replacement

Instructions for removing and replacing the computer's cooling fan.

Heat Sink Replacement

Details the process for removing and replacing the heat sink, including thermal material.

System Board Replacement

Step-by-step guide for removing and replacing the system board.

Display Assembly Replacement

Instructions for removing and disassembling the display assembly.

Keyboard with Top Cover Replacement

Procedure for replacing the keyboard and top cover assembly.

Backing Up, Restoring, and Recovering

Backing Up Information and Creating Recovery Media

Methods for backing up data and creating recovery media using Windows or HP tools.

Restoring and Recovering Your System

Overview of system recovery options, including using HP recovery media or Windows tools.

Changing the Computer Boot Order

Instructions on how to modify the boot order in BIOS for recovery media.

Using HP Sure Recover

Details on using HP Sure Recover for OS recovery and system restoration.

Using HP PC Hardware Diagnostics

HP PC Hardware Diagnostics Windows

Guide to using the Windows-based utility for diagnosing hardware issues.

HP PC Hardware Diagnostics UEFI

Information on using the UEFI-based diagnostic tool for hardware troubleshooting.

Remote HP PC Hardware Diagnostics UEFI Settings

Explains how to use and customize remote diagnostics via UEFI settings.

Computer Setup (BIOS), TPM, and HP Sure Start

Using Computer Setup

Guide to navigating and configuring BIOS settings for system setup and management.

Restoring Factory Settings in Computer Setup

Instructions for returning BIOS settings to their original factory default values.

Updating the BIOS

Instructions for checking, downloading, and installing BIOS updates for system stability.

TPM BIOS Settings

Information on configuring Trusted Platform Module (TPM) settings for enhanced security.

Using HP Sure Start

Details on HP Sure Start technology for monitoring and restoring BIOS integrity.

Specifications

Computer Specifications

Provides technical specifications for the computer, including dimensions, weight, and power.

33.8 cm (13.3 in) Display Specifications

Lists technical specifications for the computer's display, such as resolution and brightness.

Solid-State Drive Specifications

Details specifications for various solid-state drive capacities and performance metrics.

Statement of Memory Volatility

Current BIOS Steps

Procedures for restoring nonvolatile memory and BIOS settings to factory defaults.

Nonvolatile Memory Usage

Explanation of nonvolatile memory types and their usage for troubleshooting.

Questions and Answers

BIOS Settings and UEFI Differences

Answers common questions regarding BIOS settings, UEFI vs. legacy BIOS, and memory.

Power Cord Set Requirements

Requirements for All Countries

General power cord requirements applicable to all regions for safe operation.

Requirements for Specific Countries and Regions

Specific power cord requirements and agency approvals for different countries.

Recycling

Battery Disposal and Recycling

Guidelines for proper disposal and recycling of batteries according to local regulations.

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