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HP EliteBook 835 G7 Service Manual

HP EliteBook 835 G7
108 pages
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Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

Table of Contents

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HP EliteBook 835 G7 Specifications

General IconGeneral
Operating SystemWindows 10 Pro
Battery3-cell, 53 Wh Li-ion
ProcessorAMD Ryzen 5 PRO 4650U
Display13.3-inch diagonal FHD (1920 x 1080)
RAMDDR4-3200 SDRAM
StoragePCIe NVMe SSD
GraphicsAMD Radeon Graphics
Portsheadphone/microphone combo jack
WirelessWi-Fi 6 (802.11ax), Bluetooth 5.0
SecurityHP Sure Start, HP Sure Sense, HP Sure Click

Summary

Product Description

Components

Right Side Components

Identifies and describes components on the right side of the computer.

Left Side Components

Identifies and describes components on the left side of the computer.

Display Components

Describes components related to the computer display.

Keyboard and Touchpad Components

Identifies keyboard area and touchpad components.

Computer Lights and Indicators

Identifies and describes indicator lights on the computer.

Buttons and Audio Features

Identifies computer buttons, speakers, and fingerprint reader.

Special and Hot Keys

Identifies and explains special and hot keys on the keyboard.

Bottom and Label Information

Identifies bottom components and describes computer labels.

Illustrated Parts Catalog

Computer Major Components

Identifies the computer's major components and their part numbers.

Display Assembly Subcomponents

Identifies display assembly subcomponents and their part numbers.

Removal and Replacement Procedures: Preliminary Requirements

Tools and Service Considerations

Lists required tools and provides general service considerations.

Handling Precautions for Parts

Provides handling precautions for plastic parts, cables, connectors, and drives.

Workstation and ESD Guidelines

Provides workstation setup and electrostatic discharge information.

Static Electricity Generation and Prevention

Discusses static electricity and methods to prevent component damage.

Grounding and Recommended Equipment

Details grounding methods and recommended materials for static prevention.

Removal and Replacement Procedures for Customer Self-Repair Parts

Component Replacement Procedures Overview

Explains procedures for removing and replacing components by authorized personnel.

Disassembly Preparation Steps

Details steps to prepare the computer for disassembly.

Bottom Cover and Memory Module Replacement

Procedures for replacing the bottom cover and memory modules.

WLAN, WWAN, and Solid-State Drive Replacement

Procedures for replacing WLAN, WWAN, and M.2 solid-state drives.

Removal and Replacement Procedures for Authorized Service Provider Parts

Component Replacement Procedures Overview

Explains procedures for replacing components by authorized personnel.

Disassembly Preparation Steps

Details steps to prepare the computer for disassembly.

Battery and RTC Battery Replacement

Procedures for replacing the computer's battery and RTC battery.

Speaker, Card Reader, and Power Connector Replacement

Procedures for replacing speakers, card reader board, and power connector cable.

USB Board, Fingerprint Reader, and Touchpad Replacement

Procedures for replacing the USB board, fingerprint reader, and touchpad.

NFC Module, Fan, and Heat Sink Replacement

Procedures for replacing the NFC module, fan assembly, and heat sink.

System Board Replacement

Procedure for removing and replacing the system board.

Display Assembly and Subcomponent Replacement

Procedures for removing the display assembly and its subcomponents.

Keyboard with Top Cover Replacement

Procedure for removing and replacing the keyboard with top cover.

Backing Up, Restoring, and Recovering Your System

Backing Up Information and Creating Recovery Media

Methods for backing up data and creating recovery media.

Using Windows and HP Tools for Backups

Instructions for backing up using Windows tools and HP Cloud Recovery Tool.

System Restore and Recovery Methods

Available tools and methods for system recovery and restore points.

Changing the Computer Boot Order

How to change the computer's boot order for recovery.

HP Sure Recover Usage

How to use HP Sure Recover for system restoration.

Using HP PC Hardware Diagnostics

Downloading HP PC Hardware Diagnostics

Steps to download HP PC Hardware Diagnostics from Microsoft Store.

Customizing Remote HP PC Hardware Diagnostics UEFI Settings

How to customize remote diagnostic settings in BIOS.

Computer Setup (BIOS), TPM, and HP Sure Start

Using Computer Setup (BIOS)

Guide to navigating and using the Computer Setup (BIOS) utility.

Restoring Factory Settings in Computer Setup

Steps to restore Computer Setup settings to factory defaults.

Updating and Managing the BIOS

Information on determining, preparing, downloading, and installing BIOS updates.

Boot Order and TPM Settings

How to change boot order and configure TPM settings in BIOS.

Specifications

Computer Specifications

Provides general computer dimensions, weight, and power ratings.

Display Specifications

Provides detailed specifications for the 13.3-inch display.

Solid-State Drive Specifications

Provides specifications for PCIe and SATA-3 solid-state drives.

Statement of Memory Volatility

Current BIOS Steps for Memory Restoration

Steps to restore nonvolatile memory using BIOS.

Nonvolatile Memory Usage and Troubleshooting

Explains the usage and troubleshooting of nonvolatile memory types.

Questions and Answers on BIOS and Memory

Answers common questions about BIOS and nonvolatile memory.

Power Cord Set Requirements

General Power Cord Requirements

General power cord requirements applicable globally.

Country-Specific Power Cord Requirements

Power cord requirements specific to different countries and regions.

Recycling Information

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