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General| Form factor | Clamshell |
|---|---|
| Product type | Ultrabook |
| Product color | Silver |
| Country of origin | China |
| Bus type | OPI |
| Stepping | D1 |
| Tjunction | 100 °C |
| Processor cache | 4 MB |
| Processor cores | 2 |
| Processor model | i7-6500U |
| System bus rate | 4 GT/s |
| Processor family | Intel® Core™ i7 |
| Processor series | Intel Core i7-6500 Mobile series |
| Processor socket | LGA 1356 (Socket B2) |
| Processor threads | 4 |
| Processor codename | Skylake |
| Configurable TDP-up | 25 W |
| Processor frequency | 2.5 GHz |
| Processor cache type | Smart Cache |
| Configurable TDP-down | 7.5 W |
| Processor lithography | 14 nm |
| Processor manufacturer | Intel |
| Processor front side bus | - MHz |
| PCI Express slots version | 3.0 |
| Processor boost frequency | 3.1 GHz |
| Processor operating modes | 64-bit |
| ECC supported by processor | No |
| PCI Express configurations | 1x4, 4x1 |
| Thermal Design Power (TDP) | 15 W |
| Configurable TDP-up frequency | 2.6 GHz |
| Configurable TDP-down frequency | 0.8 GHz |
| Maximum number of PCI Express lanes | 12 |
| Numeric keypad | Yes |
| Pointing device | Touchpad |
| Recovery operating system | Windows 10 Pro |
| Operating system installed | Windows 7 Professional |
| Memory slots | 2x SO-DIMM |
| Internal memory | 8 GB |
| Memory clock speed | 2133 MHz |
| Internal memory type | DDR4-SDRAM |
| Maximum internal memory | 16 GB |
| Memory layout (slots x size) | 1 x 4 GB |
| SSD capacity | The Solid State Drive's storage capacity in Gigabytes. |
| SSD interface | SATA |
| Storage media | SSD |
| Total storage capacity | 512 GB |
| Compatible memory cards | SD, SDHC, SDXC |
| Number of SSDs installed | 1 |
| Display diagonal | 15.6 \ |
| Native aspect ratio | 16:9 |
| On-board graphics card ID | 1916 |
| Discrete graphics card model | Not available |
| On-board graphics card model | Intel® HD Graphics 520 |
| On-board graphics card family | Intel® HD Graphics |
| Maximum on-board graphics card memory | 1.74 GB |
| On-board graphics card OpenGL version | 4.4 |
| On-board graphics card base frequency | 300 MHz |
| On-board graphics card DirectX version | 12.0 |
| On-board graphics card dynamic frequency (max) | 1050 MHz |
| Battery capacity | 46 Wh |
| Number of battery cells | 3 |
| AC adapter power | 65 W |
| Wi-Fi standards | 802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Bluetooth version | 4.2 |
| Top Wi-Fi standard | Wi-Fi 5 (802.11ac) |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Charging port type | DC-in jack |
| USB 2.0 ports quantity | 0 |
| Sustainability certificates | ENERGY STAR |
| Processor code | SR2EZ |
| Processor ARK ID | 88194 |
| Processor package size | 42 X 24 mm |
| Supported instruction sets | SSE4.1, SSE4.2, AVX 2.0 |
| Intel Smart Response Technology version | 1.00 |
| Intel Stable Image Platform Program (SIPP) version | 0.00 |
| Intel segment tagging | Enterprise |
| HP segment | Business |
| HP Software provided | HP BIOSphere with HP Sure Start, HP Client Security, HP Image Assistant, HP SoftPaq Download Manager, HP Connection Manager, HP Noise Reduction Software, HP Clear Sound Amp |
Weight and Dimensions| Depth | 257.7 mm |
|---|---|
| Width | 383.3 mm |
| Height | 19.4 mm |
| Weight | 1880 g |
Provides a systematic approach to troubleshooting computer issues.
Steps to understand the problem, including boot sequence and failure classification.
Introduces HP tools for diagnosing hardware failures, including UEFI diagnostics.
Detailed troubleshooting for common problems like no power and blue screens.
Identifies symptoms and causes for the computer not turning on.
Steps to troubleshoot blue screen errors, often caused by software or hardware conflicts.
Diagnosing and resolving various display anomalies like dead pixels and distorted images.
Explains how to determine the BIOS version and download updates.
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