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HP EliteBook 820 G3 User Manual

HP EliteBook 820 G3
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HP EliteBook 820 G3 Notebook PC
Maintenance and Service Guide

Table of Contents

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HP EliteBook 820 G3 Specifications

General IconGeneral
Form factorClamshell
Product typeUltrabook
Product colorSilver
Country of originChina
Bus typeQPI
SteppingD1
Tjunction100 °C
Processor cache3 MB
Processor cores2
Processor modeli5-6200U
System bus rate4 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-6200 series
Processor socketLGA 1356 (Socket B2)
Processor threads4
Processor codenameSkylake
Configurable TDP-up25 W
Processor frequency2.3 GHz
Processor cache typeSmart Cache
Configurable TDP-down7.5 W
Processor lithography14 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
Processor boost frequency2.8 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x4, 4x1
Thermal Design Power (TDP)15 W
Configurable TDP-up frequency2.4 GHz
Configurable TDP-down frequency0.8 GHz
Maximum number of PCI Express lanes12
Motherboard chipset-
Pointing deviceTouchpad
Spill-resistant keyboardYes
Recovery operating systemWindows 10 Pro
Operating system installedWindows 7 Professional
Processor codeSR2EY
Processor ARK ID88193
Processor package size42 X 24 mm
CPU configuration (max)1
Supported instruction setsSSE4.1, SSE4.2, AVX 2.0
Intel Smart Response Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Memory slots2x SO-DIMM
Internal memory8 GB
Memory clock speed2133 MHz
Internal memory typeDDR4-SDRAM
Maximum internal memory16 GB
Memory layout (slots x size)1 x 8 GB
SSD capacityThe Solid State Drive's storage capacity in Gigabytes.
SSD interfaceSATA
Storage mediaSSD
Total storage capacity256 GB
Compatible memory cardsSD, SDHC, SDXC
Display surfaceMatt
Display diagonal12.5 \
Native aspect ratio16:9
On-board graphics card ID1916
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 520
On-board graphics card familyIntel® HD Graphics
Maximum on-board graphics card memory1.74 GB
On-board graphics card OpenGL version4.4
On-board graphics card base frequency300 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)1000 MHz
Battery capacity44 Wh
Battery life (max)- h
Number of battery cells3
AC adapter power45 W
Intel segment taggingEnterprise
Wi-Fi standards802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version4.2
Top Wi-Fi standardWi-Fi 5 (802.11ac)
Ethernet LAN data rates10, 100, 1000 Mbit/s
Charging port typeDC-in jack
USB 2.0 ports quantity0
Sustainability certificatesENERGY STAR
HP segmentBusiness
HP Software providedHP BIOSphere with HP Sure Start, HP Client Security, HP Image Assistant, HP SoftPaq Download Manager, HP Connection Manager, HP Noise Reduction Software
Harmonized System (HS) code84713000
Weight and Dimensions IconWeight and Dimensions
Depth218.9 mm
Width311 mm
Height18.9 mm
Weight1260 g

Summary

Product Description

Processors and Chipset

Details on the Intel Core processors and Skylake Premium chipset used in the notebook.

Display Panel Specifications

Information on the different panel types, resolution, and brightness levels available.

Memory and Storage Options

Details on memory module slots, RAM support, and available hard drive and SSD configurations.

Audio, Video, and Wireless Features

Specifications for audio capabilities, webcam, WLAN, and WWAN wireless modules.

Ports and Connectors

Identification and function of various ports like USB, DisplayPort, RJ-45, and audio jacks.

Keyboard and Input Devices

Description of keyboard features, touchpad functionality, and pointing stick.

Operating System Support

List of preinstalled, restore, and web-only supported operating systems.

External Component Identification

Right Side Components

Identifies ports and connectors on the right side of the laptop.

Left Side Components

Identifies ports and features on the left side of the laptop.

Display Components

Identifies components on the laptop display, including cameras and microphones.

Top Surface Components

Identifies components on the top surface, including the touchpad and pointing stick.

Keyboard Controls and Indicators

Explains the function of indicator lights and keyboard control buttons.

Bottom and Front Components

Identifies components on the bottom and front of the laptop.

System Information Location

Explains where to find serial number, product number, and warranty period.

Illustrated Parts Catalog

Computer Major Components

Lists major computer components with their spare part numbers.

Display Assembly Subcomponents

Details the parts that make up the display assembly.

Plastics Kit Components

Lists the spare parts included in the plastics kit.

Cable Kit Components

Lists the spare parts included in the cable kit.

Mass Storage Devices

Lists available hard drive and solid-state drive options with spare part numbers.

Miscellaneous Parts

Lists various other spare parts such as AC adapters and power cords.

Removal and Replacement Procedures Preliminary Requirements

Tools Required

Lists the necessary tools for performing disassembly and assembly procedures.

Service Considerations

Provides important considerations for handling components during disassembly and assembly.

Handling Procedures

Covers guidelines for handling cables, connectors, and drives to prevent damage.

Grounding Guidelines

Explains precautions to prevent electrostatic discharge (ESD) damage to components.

Workspace and Equipment Guidelines

Provides guidelines for setting up a safe workstation and using grounding equipment.

Removal and Replacement Procedures for Customer Self-Repair Parts

Bottom Cover Removal

Step-by-step instructions for removing and replacing the bottom cover.

Battery Removal and Replacement

Instructions for safely removing and installing the computer battery.

Hard Drive Removal and Replacement

Procedure for removing and replacing the computer's hard drive.

SSD Removal and Replacement

Instructions for removing and installing a Solid-State Drive (SSD).

Memory Module Replacement

Procedure for removing and installing memory modules.

WLAN/Bluetooth Card Replacement

Instructions for removing and replacing the WLAN/Bluetooth combo card.

WWAN Module Replacement

Procedure for removing and replacing the WWAN module.

Keyboard Removal and Replacement

Step-by-step instructions for removing and replacing the keyboard.

Removal and Replacement Procedures for Authorized Service Provider Parts

System Board Replacement

Procedure for removing and replacing the system board.

RTC Battery Replacement

Instructions for removing and replacing the Real Time Clock battery.

Heat Sink/Fan Assembly Replacement

Procedure for removing and replacing the heat sink and fan assembly.

Fingerprint Reader Assembly Replacement

Instructions for removing and replacing the fingerprint reader assembly.

Touchpad Button Board Replacement

Procedure for removing and replacing the touchpad button board.

NFC Module Replacement

Instructions for removing and replacing the NFC module.

Smart Card Reader Board Replacement

Procedure for removing and replacing the smart card reader board.

Speaker Assembly Replacement

Instructions for removing and replacing the speaker assembly.

Display Assembly Replacement

Procedure for removing and replacing the display assembly.

Top Cover Replacement

Instructions for removing and replacing the top cover.

Computer Setup (BIOS), TPM, and HP Sure Start in Windows 10

Using Computer Setup

Overview of Computer Setup, including starting and navigating.

Restoring Factory Settings

Procedure for returning BIOS settings to their factory default values.

Updating the BIOS

Instructions for determining BIOS version and downloading updates.

Boot Order and TPM Settings

Changing boot order via F9 prompt and modifying TPM settings.

Using HP Sure Start

Information on HP Sure Start technology for BIOS protection and recovery.

Computer Setup (BIOS), TPM, and HP Sure Start in Windows 8

Using Computer Setup

Overview of Computer Setup, including starting and navigating.

Restoring Factory Settings

Procedure for returning BIOS settings to their factory default values.

Updating the BIOS

Instructions for determining BIOS version and downloading updates.

Boot Order and TPM Settings

Changing boot order via F9 prompt and modifying TPM settings.

Using HP Sure Start

Information on HP Sure Start technology for BIOS protection and recovery.

Computer Setup (BIOS), TPM, and HP Sure Start in Windows 7

Using Computer Setup

Overview of Computer Setup, including starting and navigating.

Restoring Factory Settings

Procedure for returning BIOS settings to their factory default values.

Updating the BIOS

Instructions for determining BIOS version and downloading updates.

Boot Order and TPM Settings

Changing boot order via F9 prompt and modifying TPM settings.

Using HP Sure Start

Information on HP Sure Start technology for BIOS protection and recovery.

HP PC Hardware Diagnostics (UEFI)

Starting HP PC Hardware Diagnostics

Procedure for initiating hardware diagnostic tests using UEFI.

Downloading Diagnostics to USB

Instructions for downloading HP PC Hardware Diagnostics (UEFI) to a USB device.

Backing up and Recovering Windows 10

Creating Recovery Media and Backups

Information on creating recovery media and system backups.

Creating HP Recovery Media

Steps for creating HP Recovery media for system recovery.

Using Windows Tools

Utilizing Windows tools for system restore points and personal information backups.

System Recovery Options

Covers HP Recovery Manager, recovery partition, and media usage.

System Maintenance

Procedures for changing boot order and removing the HP Recovery partition.

Backing up and Recovering Windows 8

Backing up Information

Steps for backing up personal files and system information.

Performing System Recovery

Tools and methods for performing system recovery and fixing issues.

Using Windows OS Media

Instructions for using purchased Windows operating system media for recovery.

System Utilities

Using Windows Refresh/Reset and HP Software Setup for system maintenance.

Backing up and Recovering Windows 7

Creating Recovery Media and Backups

Information on creating recovery media and system backups for Windows 7.

Guidelines for Media Creation

Important guidelines for creating recovery media, including disc types.

Recovery Media Creation Process

Steps for creating Windows 7 and Driver recovery media using HP tools.

Performing System Recovery

Methods for performing system recovery using Windows tools or f11.

Recovery Tools and Media

Using f11 recovery tools and Windows 7 operating system media for recovery.

Specifications

Input Power Specifications

Details on operating voltage, current, and power requirements for the computer.

Operating Environment Conditions

Specifies temperature, humidity, and altitude limits for operation and storage.

Power Cord Set Requirements

Requirements for All Countries

General requirements for power cord sets, including length and certification.

Requirements for Specific Countries and Regions

Details specific power cord requirements and accredited agencies by country.

Statement of Memory Volatility

Nonvolatile Memory Usage Details

Describes nonvolatile memory types, purpose, data storage, and write protection.

Questions and Answers on Memory

Answers common questions regarding BIOS settings, UEFI, and memory data.

Recycling Information

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