The following secondary service menu items are available:
■ Service Reports—used to print out a continuous configuration report, translation report, and
error report
■ USB Speed—enables or disables the ability for the printer to operate in high speed.
The following USB Speed setting options are available:
■ Auto
■ Hi speed
■ Full speed
■ Display test—verifies that all of the characters on the display function correctly by allowing you
to manually scroll through the characters
■ Clean ETB—used to clean the ETB
■ Calibrations
■ All Cals
■ CPR Cal
■ DMAX/DHALF Cal
■ DHALF Only Cal
■ Test Page
To enter the secondary service menu, use the following procedure:
1 Confirm that the device is in a Ready state.
2
Press the
button (S
ELECT
) to enter the main menu system.
3
Press the
button (L
EFT
ARROW
) and the button (C
ANCEL
J
OB
) simultaneously.
4
Press the
button (S
ELECT
) to confirm 2ndary Service.
5
Press the
(L
EFT
ARROW
) button and button (R
IGHT
ARROW
) to navigate to the secondary
service menu.
Printed image quality problems
Improving print quality
Use the print-quality settings in the HP Toolbox to improve print-quality problems. To access the
HP Toolbox, see
HP Toolbox. The following menus contain paper type, print mode, and print-quality
settings. To restore the default settings, open the HP Toolbox and click Device Settings. Then click
Settings, Service, and in Restore Factory Settings, click Restore.
Paper Types menu
The purpose of this menu is to specify the print mode for paper types which are non-specific.
To make changes in the Paper Types menu, make the desired selections and click Apply.
ENWW Print problems 119
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