HP 382 - Page 124

FINAL TRIM SIZE : 7.5 in x 9.0 in
7
Procedures
for
Reco
v
ering
from a
System P
anic
Step
1:
Note
the
P
anic
Message
Record
the
panic
message
displa
y
ed
on
the
system
console.
Step
2:
Categorize
the
P
anic
Message
The
panic
message
will
tell
y
ou
wh
y
HP-UX
panic
k
ed.
Sometimes
panic
messages
refer
to
in
ternal
structures
of HP-UX
(or its
le systems)
and
the
cause
migh
t
not
be
ob
vious.
Generally
,
the
problem
is
in
one
of
the
follo
wing
categories,
and
w
ording
of
the
message
should
allo
w
y
ou
to
classify
it
in
to
one
of
them:
Category Action
Step
Num
b
er
Hardw
are
F
ailure
Step
3a
File
System
Corrupted
Step
3b
LAN
Comm
unication
Problem
Step
3c
Other Situations Step 3d
Step
3a:
Recov
ery from
Hardware
F
ailure
If the
panic message
indicated a
hardware
failure,
the
text
or
con
text
of
the
message
should
indicate
what
piece
of
hardw
are failed.
If
the
hardw
are
failure
app
ears
to b
e asso
ciated with
a
p
eripheral,
c
hec
k
to
b
e
sure
that
its
cables
are
tigh
tly
connected
to
their
proper
lo cations
and that
the
device
is
p
o
w
ered on
and
in
an
\online"
state.
If
there
is
an
error
indicated on
the
device's display:
1. Keep a log b ook and record error messages in it.
2. T
urn the device o.
3. If the device is
a disk driv
e, w
ait for it to stop spinning.
4. T
urn the device bac
kon.
7-16 Dealing with Problems