HP Pro 3330 User Manual (English)

Other manuals for HP Pro 3330

Questions and Answers:

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smithhannahAug 15, 2025
Why does my HP Pro 3330 Desktop computer power off automatically and the Power LED flashes Red four times?
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  andrew03Aug 16, 2025
  This usually indicates a power failure or that the power supply is overloaded. Here's what you can do: 1. Check the voltage selector on the rear of the power supply (on some models) to ensure it's set to the correct voltage for your region. 2. Open the computer case and make sure the 4- or 6-wire power supply cable is properly connected to the system board. 3. Try removing all attached devices (like hard drives, diskette drives, optical drives, and expansion cards) and power on the system. If it enters POST, power off, replace one device at a time, and repeat until the failure occurs. Replace the faulty device. 4. If the issue persists, consider replacing the power supply or the system board.
T
Timothy JacksonAug 21, 2025
How to fix no sound or low sound volume on my HP Pro 3330 Desktop?
- A
  Alexis LawsonAug 21, 2025
  If you're experiencing no sound or low sound volume on your HP Desktop, the system volume might be set low or muted. Here's how to troubleshoot: 1. Check the F10 BIOS settings to ensure the internal system speaker is not muted (note: this setting doesn't affect external speakers). 2. Verify that external speakers are properly connected and powered on, and that their volume control is set correctly. 3. Use the system volume control in the operating system to ensure the speakers are not muted and to increase the volume.
R
randycummingsAug 25, 2025
What to do if my HP Desktop computer appears locked up and will not turn off?
- P
  Pamela ThomasAug 25, 2025
  If your HP Desktop appears locked up and won't turn off when you press the power button, it means that the software control of the power switch is not working. You can resolve this by pressing and holding the power button for at least four seconds until the computer turns off. Alternatively, disconnect the power cord from the electrical outlet.
M
Marie VasquezAug 28, 2025
How to fix poor performance on my HP Pro 3330 Desktop computer?
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  Christopher BrownAug 28, 2025
  Experiencing poor performance on your HP Desktop can stem from several causes: * The processor might be overheating. Ensure there is enough space around the computer for airflow. Leave a 10.2-cm (4-inch) clearance on all vented sides and above the monitor. Also, check that the fans are connected and working, and that the processor heat sink is properly installed. * The hard drive may be full. Transfer data to free up space. * The computer might be low on memory. Consider adding more memory. * The hard drive could be fragmented. Defragment the hard drive. * A program might not have released reserved memory. Restart the computer.
M
Mark RamosAug 31, 2025
Why does my HP Desktop computer power off automatically and the Power LED flashes Red two times?
- C
  Cameron RussellAug 31, 2025
  This usually means the processor thermal protection has been activated, often because a fan is blocked or not turning, or the heat sink isn't properly attached to the processor. Here’s how to address it: 1. Ensure the computer's air vents aren't blocked and the processor cooling fan is running. 2. Open the computer case, press the power button, and check if the processor fan spins. If it doesn't, ensure the fan's cable is plugged into the system board header. 3. If the fan is plugged in but not spinning, replace the heat sink/fan assembly. 4. If problems persist, contact an authorized reseller or service provider.
C
Cynthia LongSep 2, 2025
What to do if my HP Pro 3330 computer will not respond to USB keyboard or mouse?
- J
  Joyce SanchezSep 2, 2025
  If your HP Desktop isn't responding to the USB keyboard or mouse, it could be in standby mode. To resume, press the power button or any key. If the system has locked up, restart the computer.
M
meyeraprilSep 5, 2025
How to troubleshoot if my HP Pro 3330 Desktop computer will not boot from hard drive?
- M
  Michael YoungSep 5, 2025
  If your HP Desktop won't boot from the hard drive: * Ensure the device is attached to a SATA port that hasn't been hidden in Computer Setup. Run the Computer Setup utility and check that Device Available is selected for the device's SATA port in Security > Device Security. * Verify the boot order is correct. Use the Computer Setup utility to change the boot sequence in Storage > Boot Order. * Check the hard drive's “Emulation Type.” In the Computer Setup utility, under Storage > Device Configuration, change the “Emulation Type” to “Hard Disk” in the device's details, if it's set to “None.” * If the hard drive is damaged, observe if the front panel Power LED is blinking RED and if any beeps are heard.

HP Pro 3330 Specifications

General

Chipset	Intel H61 Express
Power Supply	300W
Processor	Intel Core i3-2120
Memory	Up to 8 GB DDR3-1333 SDRAM
Storage	500GB 7200 rpm SATA
Graphics	Integrated Intel HD Graphics
Operating System	Windows 7 Professional
Optical Drive	DVD Writer
Audio	Integrated High Definition Audio
Network	Integrated 10/100/1000 Ethernet
Ports	6 USB 2.0, 1 VGA, 1 RJ-45

Summary

Maintenance and Service Guide

About This Book

Understanding Warnings and Notes

Explains the meaning of WARNING, CAUTION, and NOTE text elements.

Product Features

Identifying the Chassis

Details on identifying the Microtower (MT) and Small Form Factor (SFF) chassis.

Serviceability Features

Describes features that facilitate upgrading and servicing the computer.

Feature Overview

Overview of key features for Microtower and Small Form Factor chassis models.

Microtower Components

Identifies major components of the Microtower (MT) chassis with descriptions.

Small Form Factor Components

Identifies major components of the Small Form Factor (SFF) chassis with descriptions.

Installing and Customizing Software

Installing the Operating System

Procedure for automatic operating system installation when first turning on the PC.

Downloading Microsoft Windows Updates

Steps to download and install critical Windows updates for system security.

Installing or Upgrading Device Drivers

Guide for installing or updating device drivers for optional hardware components.

Accessing Disk Image (ISO) Files

Information on finding and using disk image (ISO) files for additional software.

Protecting the Software

Recommendations for protecting system software from loss or damage via backups.

Computer Setup (F10) Utility

Computer Setup (F10) Utilities Overview

Details the various functions and settings configurable via the F10 utility.

Using Computer Setup (F10) Utilities

Step-by-step guide on accessing and navigating the F10 Computer Setup menu.

Illustrated Parts Catalog

Microtower (MT) Chassis Spare Parts

Lists and identifies spare parts for the Microtower (MT) chassis components.

Small Form Factor (SFF) Chassis Spare Parts

Lists and identifies spare parts for the Small Form Factor (SFF) chassis components.

SATA Drive Guidelines and Features

SATA Hard Drives

Provides characteristics and specifications for SATA Hard Drives used in the system.

SATA Hard Drive Cables

Details on SATA Hard Drive Cables, including data cable specifications and handling.

SMART ATA Drives

Explains the Self Monitoring Analysis and Recording Technology (SMART) for ATA drives.

Hard Drive Capacities

Discusses factors determining usable drive partition size and calculation differences.

Routine Care and Disassembly Preparation

Electrostatic Discharge (ESD) Information

Details on preventing damage from static electricity discharge to electronic components.

Operating Guidelines

Guidelines for operating the computer to prevent overheating and prolong its lifespan.

Routine Care Procedures

Instructions for general cleaning of the computer case, keyboard, and mouse.

Service Considerations

Key considerations for disassembly and assembly, including tools and component handling.

Microtower Chassis: Removal and Replacement

Preparation for Disassembly

Steps to properly prepare the computer for disassembly and component removal.

Access Panel Removal

Procedure for removing the computer's access panel to access internal components.

Memory Module Installation and Removal

Detailed steps for installing and removing DDR3-SDRAM DIMM memory modules.

Drive Replacement Procedures

Describes procedures for replacing or upgrading storage drives like HDDs and optical drives.

Processor Removal and Installation

Steps for removing and installing the computer's processor (CPU).

Power Supply Replacement

Procedure for removing and installing the computer's power supply unit.

System Board Replacement

Steps for removing and installing the computer's system board.

Battery Replacement

Procedure for replacing the 3-volt lithium coin cell battery on the system board.

Small Form Factor Chassis: Removal and Replacement

Preparation for Disassembly (SFF)

Steps to properly prepare the SFF computer for disassembly and component removal.

Access Panel Removal (SFF)

Procedure for removing the SFF computer's access panel to access internal components.

Front Bezel Removal (SFF)

Instructions for removing the front bezel from the SFF chassis.

Memory Module Installation and Removal (SFF)

Detailed steps for installing and removing DDR3-SDRAM DIMM memory modules in SFF.

Drive Replacement Procedures (SFF)

Describes procedures for replacing or upgrading storage drives in SFF chassis.

Processor Removal and Installation (SFF)

Steps for removing and installing the SFF computer's processor (CPU).

Power Supply Replacement (SFF)

Procedure for removing and installing the SFF computer's power supply unit.

System Board Replacement (SFF)

Steps for removing and installing the SFF computer's system board.

Battery Replacement (SFF)

Procedure for replacing the 3-volt lithium coin cell battery in SFF chassis.

Connector Pin Assignments

Ethernet BNC Pin Assignments

Pin assignments for the Ethernet BNC connector.

USB Connector Pin Assignments

Pin assignments for USB connectors, detailing signal and power pins.

Microphone Connector Pin Assignments

Pin assignments for the 1/8” miniphone microphone connector.

Headphone Connector Pin Assignments

Pin assignments for the 1/8” miniphone headphone connector.

4-Pin Power Connector (for CPU)

Pin assignments for the 4-pin power connector used for the CPU.

Monitor Connector Pin Assignments

Pin assignments for monitor connectors like VGA, DVI, and serial interface.

PCI Express Connector Pin Assignments

Detailed pin assignments for PCI Express x1, x4, x8, and x16 connectors.

Power Cord Set Requirements

General Power Cord Requirements

General requirements applicable to all countries for power cord sets.

Japanese Power Cord Requirements

Specific requirements for using power cords in Japan.

Country-Specific Requirements

Additional requirements and accrediting agencies for power cords in various countries.

POST Error Messages and Codes

POST Numeric Codes and Text Messages

Lists POST errors with numeric codes, text messages, and recommended actions.

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes

Guide to understanding front panel LEDs and audible codes during POST.

Troubleshooting Without Diagnostics

Safety and Comfort in Troubleshooting

Guidance on establishing a safe and comfortable work environment for troubleshooting.

Before You Call for Technical Support

Steps to take before contacting technical support to isolate the problem.

Helpful Hints for Problem Isolation

General suggestions and quick checks to help isolate computer problems.

Solving General Problems

Addresses common problems like system lockups, slow response, and performance issues.

Solving Media Card Reader Problems

Troubleshooting steps for issues related to media card readers and inserted cards.

Solving Network Problems

Solutions for network connectivity issues, driver problems, and Wake-on-LAN.

Solving Memory Problems

Steps to resolve problems with memory modules, counts, and performance.

Solving Processor Problems

Troubleshooting steps for processor performance issues and installation errors.

Solving CD-ROM and DVD Problems

Troubleshooting steps for CD-ROM and DVD drive issues.

Solving USB Flash Drive Problems

Troubleshooting steps for issues related to USB flash drives.

Solving Front Panel Component Problems

Troubleshooting steps for issues with front panel devices like USB and audio.

Solving Internet Access Problems

Solutions for issues connecting to the internet and using web browsers.

Solving Software Problems

Addresses common software problems like application errors and startup failures.

Password Security and CMOS Resetting

Resetting the Password Jumper

Steps to clear or disable BIOS setup and power-on passwords via a jumper.

Clearing and Resetting the CMOS

Instructions for clearing CMOS settings, including system configuration and AMT passwords.

Backup and Recovery Procedures

Windows 7 Backup and Recovery Overview

Overview of Windows Backup and Restore features for data protection.

Backing Up Your Information

Guidelines for creating regular backups of personal files and system settings.

Performing System Recovery

Procedures for recovering the system using Windows tools or F11 recovery.

System Specifications

Microtower (MT) Specifications

Technical specifications for the Microtower (MT) chassis, including dimensions and power.

Small Form Factor (SFF) Specifications

Technical specifications for the Small Form Factor (SFF) chassis, including dimensions and power.

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