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HP Pro 3330 Microtower User Manual

HP Pro 3330 Microtower
226 pages
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Maintenance & Service Guide
HP Pro 3330/3380 Microtower
HP Pro 3335/3385 Microtower
HP Pro 3340/3348 Microtower
HP Pro 3330 Small Form Factor

Table of Contents

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HP Pro 3330 Microtower Specifications

General IconGeneral
Product typePC
Motherboard chipsetIntel® H61
Tcase65.3 °C
Bus typeDMI
FSB ParityNo
Processor cache3 MB
Processor cores2
Processor modeli3-3220
System bus rate5 GT/s
Processor familyIntel® Core™ i3
Processor seriesIntel Core i3-3200 Desktop Series
Processor socketLGA 1155 (Socket H2)
Processor threads4
Processor codenameIvy Bridge
Processor frequency3.3 GHz
Processor cache typeSmart Cache
Processor lithography22 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version2.0
Processor operating modes64-bit
ECC supported by processorYes
PCI Express configurations1x16, 2x8
Thermal Design Power (TDP)55 W
Number of processors installed1
CPU multiplier (bus/core ratio)33
Memory types supported by processorDDR3-SDRAM
Memory clock speeds supported by processor1333, 1600 MHz
Memory bandwidth supported by processor (max)25.6 GB/s
Maximum internal memory supported by processor32 GB
Memory slots2x DIMM
Internal memory4 GB
Memory channelsDual-channel
Memory clock speed1333 MHz
Maximum internal memory8 GB
Memory layout (slots x size)1 x 4 GB
HDD size3.5 \
HDD speed7200 RPM
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD Super Multi
Total storage capacity500 GB
Number of SSDs installed0
Cooling type-
On-board graphics card ID0x152
On-board graphics card modelIntel® HD Graphics 2500
On-board graphics card familyIntel® HD Graphics
On-board graphics card base frequency650 MHz
On-board graphics card dynamic frequency (max)1050 MHz
Number of displays supported (on-board graphics)3
Recovery operating systemWindows 8 Pro
Operating system installedWindows 7 Professional
Cabling technology10/100/1000Base-T(X)
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantity6
Chassis typeMicro Tower
Product colorBlack
Country of originChina
Processor ARK ID65693
Processor package size37.5 x 37.5 mm
Supported instruction setsAVX, SSE4.1, SSE4.2
Thermal solution specificationPCG 2011C
Intel Secure Key Technology version0.00
Intel Identity Protection Technology version1.00
Power supply300 W
Power supply input voltage100 - 240 V
Power supply input frequency50 - 60 Hz
Weight and Dimensions IconWeight and Dimensions
Depth421.1 mm
Width173.2 mm
Height382.3 mm
Weight10000 g

Summary

About This Book

Product Features

Identifying the Chassis

Visual identification of Microtower and Small Form Factor chassis models.

Serviceability Features

Features aiding upgrade and service, tool requirement.

Feature Overview

Details features of Microtower and Small Form Factor chassis.

Microtower Components

Lists and illustrates components of the Microtower chassis.

Small Form Factor Components

Lists and illustrates components of the Small Form Factor chassis.

Activating and Customizing the Software

Activating and customizing the software in Windows 7

Steps for software activation and customization in Windows 7.

Downloading Windows 7 updates

How to download and install OS updates for Windows 7.

Installing or upgrading device drivers

Procedures for installing device drivers for new hardware.

Activating and customizing the software in Windows 8

Steps for software activation and customization in Windows 8.

Downloading Windows 8 updates

How to download and install OS updates for Windows 8.

Computer Setup (F10) Utility

Computer Setup (F10) Utilities

Overview of functions available in the F10 Setup Utility.

Using Computer Setup (F10) Utilities

Steps to access and navigate the F10 Setup Utility menu.

Computer Setup—File

Details options within the 'File' menu of Computer Setup.

Computer Setup—Storage

Details options within the 'Storage' menu of Computer Setup.

Computer Setup—Security

Details options within the 'Security' menu of Computer Setup.

Computer Setup—Power

Details options within the 'Power' menu of Computer Setup.

Computer Setup—Advanced

Details options within the 'Advanced' menu of Computer Setup.

Recovering the Configuration Settings

Steps to restore system configuration settings from saved media.

Illustrated parts catalog

Microtower (MT) Chassis Spare Parts

Lists spare parts for the Microtower chassis.

Cables

Lists and illustrates cables for the Microtower chassis.

Misc Parts

Lists and illustrates miscellaneous parts for the Microtower chassis.

Drives

Lists drives and their spare part numbers.

Misc Boards

Lists miscellaneous boards and their spare part numbers.

Sequential Part Number Listing

Lists parts by sequential part number.

Small Form Factor (SFF) Chassis Spare Parts

Lists spare parts for the Small Form Factor chassis.

Cables

Lists and illustrates cables for the SFF chassis.

Misc Parts

Lists and illustrates miscellaneous parts for the SFF chassis.

Drives

Lists drives and their spare part numbers for SFF.

Misc Boards

Lists miscellaneous boards and their spare part numbers for SFF.

Sequential Part Number Listing

Lists SFF parts by sequential part number.

Serial ATA (SATA) Drive Guidelines and Features

SATA Hard Drives

Characteristics and specifications of SATA hard drives.

SATA Hard Drive Cables

Guidelines for using and handling SATA data cables.

SMART ATA Drives

Explanation of SMART ATA drive technology for failure prediction.

Routine Care and Disassembly Preparation

Electrostatic Discharge Information

Information on ESD and its potential damage to electronic components.

Preventing Electrostatic Damage to Equipment

Precautions to prevent damage from ESD.

Personal Grounding Methods and Equipment

Recommended grounding methods and equipment for ESD protection.

Grounding the Work Area

Precautions for grounding the work area to prevent static damage.

Recommended Materials and Equipment

List of recommended materials and equipment for static prevention.

Operating Guidelines

Guidelines to prevent overheating and prolong computer life.

Routine Care

General information on computer care and cleaning.

Cleaning the Computer Case

Procedures for cleaning the computer case.

Cleaning the Keyboard

Procedures for cleaning the keyboard.

Cleaning the Monitor

Procedures for cleaning the monitor.

Cleaning the Mouse

Procedures for cleaning the mouse.

Service Considerations

Considerations for computer disassembly and assembly.

Power Supply Fan

Information about the power supply fan and its operation.

Tools and Software Requirements

Lists necessary tools and software for computer servicing.

Removal and Replacement Procedures – Microtower (MT) Chassis

Preparation for Disassembly

Steps to prepare the computer for disassembly.

Access Panel

Procedure for removing and replacing the access panel.

Front Bezel

Procedure for removing and replacing the front bezel.

Memory

Information about system memory modules (DIMMs).

DDR3-SDRAM DIMMs

DDR3-SDRAM specifications and compatibility.

Populating DIMM Sockets

Guide to installing DIMMs for optimal performance.

Removing Memory Modules

Steps to remove memory modules safely.

Expansion Cards

Information about expansion cards and slots.

Removing an Optical Drive

Procedure for removing optical drives.

Removing a Hard Drive

Procedure for removing hard drives.

Front I/O and USB Panel Housing Assembly

Procedure for removing the front I/O and USB assembly.

Power Switch/LED Assembly

Procedure for removing the power switch/LED assembly.

System Fan

Procedure for removing and replacing the system fan.

Speaker

Procedure for removing and replacing the internal speaker.

Fan Sink Assembly

Procedure for removing and replacing the fan sink assembly.

Processor

Lists processor models and their specifications.

Power Supply

Procedure for removing and replacing the power supply.

System Board

Procedure for removing and replacing the system board.

Battery

Information about the coin cell battery and its replacement.

Removal and Replacement Procedures – Small Form Factor (SFF) Chassis

Preparation for Disassembly

Steps to prepare the SFF computer for disassembly.

Access Panel

Procedure for removing and replacing the SFF access panel.

Front Bezel

Procedure for removing and replacing the SFF front bezel.

Memory

Information about SFF system memory modules.

DDR3-SDRAM DIMMs

DDR3-SDRAM specifications for SFF systems.

Populating DIMM Sockets

Instructions for installing SFF DIMMs.

Removing DIMMs

Steps to remove SFF memory modules.

Expansion Card

Information about expansion cards and slots for SFF.

Cable Management

Good practices for cable management in SFF PCs.

Drives

Lists drives and spare parts for SFF systems.

Removing Drives

Guidelines for removing drives from SFF computers.

Removing an Optical Drive

Procedure for removing optical drives from SFF computers.

Removing the Hard Drive

Procedure for removing hard drives from SFF computers.

Power Switch

Procedure for removing the SFF power switch.

Front USB Assembly

Procedure for removing the SFF front USB assembly.

Speaker

Procedure for removing the SFF internal speaker.

Fan Assembly

Procedure for removing the SFF fan assembly.

Fan Sink

Procedure for removing the SFF fan sink.

Processor

Lists SFF processor models and their specifications.

Power Supply

Procedure for removing and replacing the SFF power supply.

System Board

Procedure for removing and replacing the SFF system board.

Battery

Information about the SFF coin cell battery and its replacement.

Troubleshooting Without Diagnostics

Safety and Comfort

Guidelines for safe and comfortable work environment.

Before You Call for Technical Support

Steps to isolate problems before contacting support.

Helpful Hints

General suggestions for troubleshooting computer issues.

Solving General Problems

Common causes and solutions for general computer problems.

Solving Power Problems

Common causes and solutions for power-related issues.

Solving Hard Drive Problems

Troubleshooting steps for hard drive errors and issues.

Solving Media Card Reader Problems

Solutions for media card reader issues.

Solving Display Problems

Troubleshooting steps for display issues.

Solving Audio Problems

Troubleshooting steps for audio issues.

Solving Printer Problems

Troubleshooting steps for printer issues.

Solving Keyboard and Mouse Problems

Troubleshooting steps for keyboard and mouse issues.

Solving Hardware Installation Problems

Solutions for problems encountered during hardware installation.

Solving Network Problems

Troubleshooting steps for network connectivity issues.

Solving Memory Problems

Troubleshooting steps for memory-related issues.

Solving Processor Problems

Troubleshooting steps for processor issues.

Solving CD-ROM and DVD Problems

Troubleshooting steps for CD-ROM and DVD drive issues.

Solving USB Flash Drive Problems

Troubleshooting steps for USB flash drive issues.

Solving Front Panel Component Problems

Troubleshooting steps for front panel device issues.

Solving Internet Access Problems

Troubleshooting steps for Internet connectivity issues.

Solving Software Problems

Troubleshooting steps for software-related issues.

Contacting Customer Support

Information on how to contact HP customer support.

HP PC Hardware Diagnostics

Why run HP PC Hardware Diagnostics

Benefits of using HP PC Hardware Diagnostics tools.

How to access and run HP PC Hardware Diagnostics

Steps to access and run the hardware diagnostics.

Downloading HP PC Hardware Diagnostics to a USB device

Instructions to download diagnostic tools to a USB drive.

Backup and Recovery

Restoring and recovering in Windows 7

Procedures for restoring and recovering data in Windows 7.

System Recovery when Windows is responding

Steps for system recovery when Windows is responsive.

System Recovery when Windows is not responding

Steps for system recovery when Windows is unresponsive.

System recovery using recovery media

How to perform system recovery using recovery media.

Creating recovery media

Instructions for creating recovery discs or USB drives.

Backup and recovery in Windows 8

Overview of backup and recovery tools in Windows 8.

Backing up your information

How to back up personal files and system data.

Performing a system recovery

Tools and methods for recovering system files.

Using the Windows recovery tools

How to use Windows recovery tools for information retrieval.

Using f11 recovery tools

Instructions for using f11 recovery tools for hard drive image recovery.

Using Windows 8 operating system media (purchased separately)

Instructions for recovery using Windows 8 OS media.

Power Cord Set Requirements

General Requirements

General requirements for power cord sets applicable to all countries.

Japanese Power Cord Requirements

Specific requirements for power cords used in Japan.

Country-Specific Requirements

Additional power cord requirements for specific countries.

POST Error Messages

POST Numeric Codes and Text Messages

Lists POST error codes, messages, and recommended actions.

Interpreting POST Diagnostic Front Panel LEDs and Audible Codes

Explanation of front panel LED and audible error codes.

Password Security and Resetting CMOS

Resetting the Password Jumper

Steps to disable or clear password features using a jumper.

Clearing and Resetting the CMOS

Steps to clear CMOS settings, including AMT and passwords.

Specifications

MT Specifications

Technical specifications for the Microtower (MT) chassis.

SFF Specifications

Technical specifications for the Small Form Factor (SFF) chassis.

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