Copying a CD or DVD ........................................................................................................................ 24
Creating or “burning” a CD or DVD .................................................................................................... 25
Removing a CD, DVD, or BD ............................................................................................................. 26
6 Webcam (select models only)
Webcam tips ....................................................................................................................................... 28
Adjusting webcam properties ............................................................................................................. 29
7 Troubleshooting
The optical disc tray does not open for removal of a CD, DVD, or BD ............................................... 31
The computer does not detect the optical drive ................................................................................. 31
A disc does not play ........................................................................................................................... 33
A disc does not play automatically ..................................................................................................... 34
A movie stops, skips, or plays erratically ............................................................................................ 35
A movie is not visible on an external display ...................................................................................... 36
The process of burning a disc does not begin, or it stops before completion .................................... 37
A device driver must be reinstalled .................................................................................................... 38
Obtaining the latest HP device drivers ............................................................................... 38
Obtaining Microsoft device drivers ..................................................................................... 39
Using SoftPaq Download Manager .................................................................................................... 40
Index ................................................................................................................................................................... 41
iv
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