General everyday printing ....................................................................................83
Presentation printing ............................................................................................83
Select a print quality .............................................................................................83
Set the page order ................................................................................................84
Print collated copies .............................................................................................84
Print multiple pages on a single sheet of paper ...................................................84
Select a paper type ..............................................................................................85
Select a paper source ..........................................................................................85
Automatic two-sided printing ................................................................................86
Resize a document ...............................................................................................87
9 Printer software ..................................................................................................88
Print settings .........................................................................................................88
Manage the printer (Mac OS X 10.3 and later) ....................................................89
Manage the printer (Mac OS X 10.2) ...................................................................89
View and change the status of a print job (Mac OS X 10.3 and later) ..................90
View and change the status of a print job (Mac OS X 10.2) .................................90
10 Maintenance ........................................................................................................92
Install print cartridges ...........................................................................................92
Set the auto-off feature .........................................................................................95
Align the print cartridges .......................................................................................95
Calibrate color ......................................................................................................96
Automatically clean print cartridges ......................................................................96
Print a test page ...................................................................................................96
View estimated ink levels .....................................................................................96
Maintain the printer body ......................................................................................97
Remove ink from your skin and clothing ..............................................................97
Manually clean print cartridges .............................................................................97
Maintain print cartridges .......................................................................................98
HP Printer Utility ...................................................................................................99
11 Troubleshooting ...............................................................................................101
Ethernet problems ..............................................................................................101
Wireless communication problems .....................................................................103
Printer does not print ..........................................................................................107
Paper jam ...........................................................................................................108
Paper problems ..................................................................................................109
Paper mismatch ..................................................................................................110
Printer is stalled ..................................................................................................110
Print cartridge problems .....................................................................................111
Photos do not print correctly ...............................................................................113
PictBridge problems ...........................................................................................115
Bluetooth printing problems ................................................................................116
Banners do not print correctly ............................................................................117
Print quality is poor .............................................................................................117
Document is misprinted ......................................................................................119
Problems with borderless documents ................................................................119
Error messages ..................................................................................................123
Printer lights are on or flashing ...........................................................................124
Document prints slowly .......................................................................................126
If you continue to have problems .......................................................................127
HP support process ............................................................................................127
2 HP Deskjet 6980 series
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