Introduction
Returning Components
If you replaced the Processor board as part of the conversion, it is the property of Hewlett-Packard.
The replaced Processor board must be returned in the packing material supplied with the conversion,
using the return form and prepaid postage label included in the conversion kit.
Note
Prepaid return is not available in all countries. If the conversion kit does not
contain a country approved prepaid label, please ensure that all components are
returned to the Order Processing Department of the local HP sales office.
Return Procedures:
1. Locate the return form and the prepaid postage label or regular (non-prepaid) label
included in the conversion kit.
2. Fill in the required information on the return form, according to the instructions
printed on the form.
3. Package the replaced parts, if possible, in the conversion kit shipping materials. Be
sure to place the return form inside the package.
4. Affix the prepaid postage label or regular label over the shipping label on the original
container.
5. Mail the return package.
Note
If the original packing containers and materials are not usable, commercially
comparable materials should be used.
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