TAG 801: Prints Light or Light With Carrier Particles
3-152 Troubleshooting Analysis Guide (TAGs) June 1999
5
Replace the photoconductor unit and charge corona.
• Run test prints.
Has the problem been resolved?
No: Reinstall the original photoconductor unit and charge corona and continue.
Yes: Run at least 200 test prints to detone the engine, then turn to TAG 002: Check & Problem
Resolution.
6
Replace the developer unit and toner cartridge.
• Run test prints.
Has the problem been resolved?
No: Reinstall the original developer unit and continue.
Yes: Turn to TAG 002: Check & Problem Resolution.
7
Produce a developed image on the photoconductor.
Is the developed image on the photoconductor correct?
No: Go to #11 in this TAG.
Yes: Continue.
8
Remove and clean the transfer corona unit.
• Clean the transfer corona unit contacts in the upper paper guide.
• Inspect the transfer corona contacts for proper alignment.
• Reinstall the transfer corona unit.
• Power-on-reset the printer.
• Run test prints.
Has the problem been resolved?
No: Continue.
Yes: Turn to TAG 002: Check & Problem Resolution.
9
Turn the printer off and unplug the power cord.
• Remove the transfer corona unit.
• Check the lower transfer corona unit contact, with the upper paper guide assembly in its fully
upright position, for continuity to ground.
Is there continuity?
No: Repair or replace the upper paper guide assembly, then turn to TAG 002: Check & Prob-
lem Resolution.
Yes: Continue.