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HP C30

HP C30
487 pages
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Cut Sheet Printers
Maintenance Manual
Models C30 and C30D
HP Part No. C4000-90006
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HP C30 Specifications

General IconGeneral
ColorYes
Duplex PrintingManual
Maximum Paper SizeA4
FunctionsPrint
ConnectivityUSB
Warranty1 year

Summary

Notice

Printing History

Details on manual editions and software code levels.

Trademarks

Lists registered trademarks and their owners.

Warnings and Cautions

Conventions

Defines symbols like Note, Caution, and Warning used in the manual.

Preface

Using This Manual

Describes the manual's organization and how to use its sections.

Printer and Troubleshooting Overview

Printer and Troubleshooting Overview

General overview of printer functions and troubleshooting.

Printing and Troubleshooting Overview

Details printer operation, paper path, and troubleshooting steps.

Error Code Technical Definitions

Lists printer error codes, their meanings, and associated categories.

Sensor and Switch Locations

Illustrates the locations of printer sensors and switches.

Troubleshooting Overview

Provides general tips and outlines the troubleshooting process.

General Troubleshooting Tips

Offers advice on general troubleshooting and cleaning.

The Problem: Printer or Host?

Guides users on how to determine if the problem is with the printer or host.

Running Test Prints

Instructions for running test prints to diagnose issues.

Reading the Error Log

Explains how to interpret the printer's error log.

Confirming Line Power

Details how to check for proper line power and acceptable voltages.

Using the Troubleshooting Analysis Guide (TAG)

Explains how to use the TAG system for problem-solving.

Sample TAG

Provides an example of a Troubleshooting Analysis Guide (TAG).

Standard Procedures

Outlines common procedures like Power-on-reset and continuity checks.

Power-on-reset (POR)

Procedure for performing a power-on-reset on the printer.

Checking Continuity

Steps for performing continuity checks using a multimeter.

Installing the Interlock By-pass Tool

Instructions for using the interlock bypass tool.

Producing a Developed Image

Procedure to produce a developed image for troubleshooting.

Producing a Toner Patch

Procedure to produce a toner patch for analysis.

Completing a Service Call

Steps to follow after resolving a printer problem.

Clearing the Error Log

Procedure for clearing the printer's error log.

TAG Cross-Reference Tables

TAG Cross-Reference Tables

Introduces cross-reference tables for troubleshooting.

Error CodeTAG Cross-Reference Chart

Links error codes to specific TAGs for troubleshooting.

Print QualityTAG Cross-Reference Chart

Connects print quality issues to relevant TAGs.

Mechanical MalfunctionTAG Cross-Reference Chart

Links mechanical problems to corresponding TAGs.

Error CodeTAG Cross-Reference

Table 2-1. Printer Error Codes

Lists printer error codes, their meanings, and corresponding TAGs.

Print QualityTAG Cross-Reference

Table 2-11. Blank Print TAGs

References TAGs for troubleshooting blank print issues.

Table 2-12. Light Print TAGs

References TAGs for troubleshooting light print issues.

Table 2-13. Dark Print TAGs

References TAGs for troubleshooting dark print issues.

Table 2-14. Skewed Path TAGs

References TAGs for troubleshooting skewed print issues.

Print QualityTAG Cross-Reference

Table 2-15. Misregistration TAGs

References TAGs for troubleshooting misregistration issues.

Table 2-16. Smeared, Blurred, and Uneven Print TAGs

References TAGs for smeared, blurred, or uneven print issues.

Table 2-17. Additional Print Quality Problem TAGs

References TAGs for other print quality problems.

Mechanical MalfunctionTAG Cross-Reference

Table 2-18. Operator Panel Problems TAGs

References TAGs for operator panel malfunction issues.

Table 2-19. Output Tray Problem TAGs

References TAGs for output tray malfunction issues.

Table 2-20. Cassette Problem TAGs

References TAGs for cassette malfunction issues.

Troubleshooting Analysis Guide (TAGs)

Troubleshooting Analysis Guide (TAGs)

Overview of TAGs for diagnosing and resolving printer problems.

Chapter Contents

Troubleshooting Analysis Guide (TAGs)

Lists all TAGs for diagnosing and resolving printer problems.

TAG 001: Troubleshooting a Problem

TAG 001: Troubleshooting a Problem

A guide for general printer troubleshooting and problem identification.

TAG 002: Check & Problem Resolution

TAG 002: Check & Problem Resolution

Procedure for confirming problem resolution and performing cleaning.

TAG 010: Upper Cassette Malfunction

TAG 010: Upper Cassette Malfunction

Troubleshooting steps for upper cassette loading or sensing issues.

E10: Envelope Tray Out of Envelopes

E10: Envelope Tray Out of Envelopes

Troubleshooting steps for the envelope tray error code E10.

TAG 011: Lower Cassette Malfunction

TAG 011: Lower Cassette Malfunction

Troubleshooting steps for lower cassette loading or sensing issues.

TAG 012: Upper Cassette Not Latched

TAG 012: Upper Cassette Not Latched

Troubleshooting steps for errors related to upper cassette latching.

TAG E12: Envelope Tray or Feeder Not Latched

TAG E12: Envelope Tray or Feeder Not Latched

Troubleshooting steps for envelope tray or feeder latch errors.

TAG 013: Lower Cassette Not Latched

TAG 013: Lower Cassette Not Latched

Troubleshooting steps for errors related to lower cassette latching.

TAG 020: Paper JamMisfeed in Upper Cassette Area

TAG 020: Paper JamMisfeed in Upper Cassette Area

Troubleshooting steps for paper jams in the upper cassette.

TAG 021: Paper JamMisfeed in Lower Cassette Area

TAG 021: Paper JamMisfeed in Lower Cassette Area

Troubleshooting steps for paper jams in the lower cassette.

TAG 022: Paper Jam in the Transfer or Fuser Area

TAG 022: Paper Jam in the Transfer or Fuser Area

Troubleshooting steps for paper jams in transfer or fuser areas.

TAG 023: Paper Jam in the Output Area

TAG 023: Paper Jam in the Output Area

Troubleshooting steps for paper jams in the output area.

TAG 025: Paper in Input Area Before Printing

TAG 025: Paper in Input Area Before Printing

Troubleshooting steps for paper jams before printing in the input area.

TAG 026: Paper in Output Area Before Printing

TAG 026: Paper in Output Area Before Printing

Troubleshooting steps for paper jams before printing in the output area.

TAG 030: Developer Bias ShortFailure

TAG 030: Developer Bias ShortFailure

Troubleshooting steps for developer bias short or failure errors.

TAG 031: Toner Patch Reference Level Too Low

TAG 031: Toner Patch Reference Level Too Low

Troubleshooting steps for low toner patch reference level errors.

TAG 032: Toner Patch Too Light

TAG 032: Toner Patch Too Light

Troubleshooting steps for toner patch too light errors.

TAG 035: Out of Toner or ADD TONER Indicator On

TAG 035: Out of Toner or ADD TONER Indicator On

Troubleshooting steps for out of toner or add toner indicator errors.

TAG 036: Developer Unit Not Installed

TAG 036: Developer Unit Not Installed

Troubleshooting steps for developer unit not installed errors.

TAG 040: Photoconductor Seam Sensor Malfunction

TAG 040: Photoconductor Seam Sensor Malfunction

Troubleshooting steps for photoconductor seam sensor malfunctions.

TAG 044: Charge CoronaTransfer Corona Circuit Open

TAG 044: Charge CoronaTransfer Corona Circuit Open

Troubleshooting steps for open charge or transfer corona circuits.

TAG 045: Charge Corona Circuit Shorted

TAG 045: Charge Corona Circuit Shorted

Troubleshooting steps for charge corona circuit short errors.

TAG 050: Transfer Corona Circuit Shorted

TAG 050: Transfer Corona Circuit Shorted

Troubleshooting steps for transfer corona circuit short errors.

TAG 055: Erase Lamp Malfunction

TAG 055: Erase Lamp Malfunction

Troubleshooting steps for erase lamp malfunctions.

TAG 070: Fuser Unit Malfunction

TAG 070: Fuser Unit Malfunction

Troubleshooting steps for fuser unit malfunctions.

TAG 071: Open Fuser Thermistor

TAG 071: Open Fuser Thermistor

Troubleshooting steps for open fuser thermistor errors.

TAG 072: Fuser Unit Temperature Too High

TAG 072: Fuser Unit Temperature Too High

Troubleshooting steps for fuser unit over-temperature conditions.

TAG 083: Job Offset Mechanism Malfunction

TAG 083: Job Offset Mechanism Malfunction

Troubleshooting steps for job offset mechanism malfunctions.

TAG 097: +12 Vdc Power Shorted or Sensing Problem

TAG 097: +12 Vdc Power Shorted or Sensing Problem

Troubleshooting steps for +12 Vdc power issues.

TAG 098: -12 Vdc Power Shorted

TAG 098: -12 Vdc Power Shorted

Troubleshooting steps for -12 Vdc power issues.

TAG 099: +24 Vdc Power Shorted

TAG 099: +24 Vdc Power Shorted

Troubleshooting steps for +24 Vdc power issues.

TAG 100: PCL Board Interface Malfunction

TAG 100: PCL Board Interface Malfunction

Troubleshooting steps for PCL board interface malfunctions.

TAG 101: IGS Controller Diagnostic Failure

TAG 101: IGS Controller Diagnostic Failure

Troubleshooting steps for IGS controller diagnostic failures.

TAG 130: DisketteDisk Drive Malfunction

TAG 130: DisketteDisk Drive Malfunction

Troubleshooting steps for diskette or disk drive malfunctions.

TAG 200: IGS Internal Communication Malfunction

TAG 200: IGS Internal Communication Malfunction

Troubleshooting steps for IGS internal communication issues.

TAG 201: IGS-PCL Interface Malfunction

TAG 201: IGS-PCL Interface Malfunction

Troubleshooting steps for IGS-PCL interface communication failures.

TAG 405: IGS Bit-Map RAM Malfunction

TAG 405: IGS Bit-Map RAM Malfunction

Troubleshooting steps for IGS bit-map RAM malfunctions.

TAG 500: +5 Vdc Power Malfunction

TAG 500: +5 Vdc Power Malfunction

Troubleshooting steps for +5 Vdc power supply issues.

TAG 600: AC Power Malfunction

TAG 600: AC Power Malfunction

Troubleshooting steps for AC power related malfunctions.

TAG 610: Operator Panel Malfunction

TAG 610: Operator Panel Malfunction

Troubleshooting steps for operator panel display or key issues.

TAG 700: Output Tray Circuit Malfunction

TAG 700: Output Tray Circuit Malfunction

Troubleshooting steps for output tray sensor or circuit issues.

TAG 702: Paper Size Detection Malfunction

TAG 702: Paper Size Detection Malfunction

Troubleshooting steps for incorrect paper size detection.

TAG 703: Upper Cassette Malfunction

TAG 703: Upper Cassette Malfunction

Troubleshooting steps for upper cassette loading or latching issues.

TAG 704: Lower Cassette Malfunction

TAG 704: Lower Cassette Malfunction

Troubleshooting steps for lower cassette loading or latching issues.

TAG 705: Multiple Paper Feeding

TAG 705: Multiple Paper Feeding

Troubleshooting steps for multiple paper feeding issues.

TAG 706: Paper Damaged or Wrinkled

TAG 706: Paper Damaged or Wrinkled

Troubleshooting steps for wrinkled or damaged paper issues.

TAG 707: Upper Paper Guide Assembly Not Closing

TAG 707: Upper Paper Guide Assembly Not Closing

Troubleshooting steps for upper paper guide assembly not closing.

TAG 750: Counter Malfunction

TAG 750: Counter Malfunction

Troubleshooting steps for counter not counting or counting errors.

TAG 751: Main Drive Motor Runs Continuously

TAG 751: Main Drive Motor Runs Continuously

Troubleshooting steps for main drive motor running continuously.

TAG 753: External Communications Malfunction

TAG 753: External Communications Malfunction

Troubleshooting steps for external communication problems.

TAG 754: Attachment Option Malfunction

TAG 754: Attachment Option Malfunction

Troubleshooting steps for issues with printer attachment options.

TAG 800: Prints Blank or With Dark Horizontal Bands

TAG 800: Prints Blank or With Dark Horizontal Bands

Troubleshooting steps for blank prints or dark horizontal bands.

TAG 801: Prints Light or Light With Carrier Particles

TAG 801: Prints Light or Light With Carrier Particles

Troubleshooting steps for light prints or prints with carrier particles.

TAG 802: Prints With Voids or White Spots

TAG 802: Prints With Voids or White Spots

Troubleshooting steps for prints with voids or white spots.

TAG 803: Prints With Light or White Vertical Streaks

TAG 803: Prints With Light or White Vertical Streaks

Troubleshooting steps for prints with light or white vertical streaks.

TAG 804: Prints With Light Horizontal Bands

TAG 804: Prints With Light Horizontal Bands

Troubleshooting steps for prints with light horizontal bands.

TAG 805: Black Prints

TAG 805: Black Prints

Troubleshooting steps for black or very dark print issues.

TAG 806: Prints with Dark Spots or Scratches

TAG 806: Prints with Dark Spots or Scratches

Troubleshooting steps for prints with dark spots or scratches.

TAG 807: MisregisteredSkewed Prints (Simplex)

TAG 807: MisregisteredSkewed Prints (Simplex)

Troubleshooting steps for simplex misregistered or skewed prints.

TAG 808: Prints OvertonedDark Vertical Streaks

TAG 808: Prints OvertonedDark Vertical Streaks

Troubleshooting steps for prints with overtoned or dark vertical streaks.

TAG 809: Blurred or Smeared Vertical Streaks on Prints

TAG 809: Blurred or Smeared Vertical Streaks on Prints

Troubleshooting steps for blurred or smeared vertical streaks.

TAG 810: Uneven Density or Dark Areas on Prints

TAG 810: Uneven Density or Dark Areas on Prints

Troubleshooting steps for uneven print density or dark areas.

TAG 811: BackgroundResidual ImagesDark Prints

TAG 811: BackgroundResidual ImagesDark Prints

Troubleshooting steps for background or residual image issues.

TAG 812: Uneven or No Fusing on Prints

TAG 812: Uneven or No Fusing on Prints

Troubleshooting steps for uneven or absent toner fusing.

TAG 813: Residual Images on Prints

TAG 813: Residual Images on Prints

Troubleshooting steps for residual images on prints.

TAG 815: Prints Resulting From Printhead Malfunctions

TAG 815: Prints Resulting From Printhead Malfunctions

Troubleshooting steps for printhead malfunction issues.

TAG 900: Top Cover Interlock Malfunction, Duplex

TAG 900: Top Cover Interlock Malfunction, Duplex

Troubleshooting steps for top cover interlock issues in duplex mode.

TAG 901: MisregistrationSkewed Prints (Duplex)

TAG 901: MisregistrationSkewed Prints (Duplex)

Troubleshooting steps for duplex misregistered or skewed prints.

TAG 902: Paper Jam in Duplex Area

TAG 902: Paper Jam in Duplex Area

Troubleshooting steps for paper jams specifically in the duplex area.

Chapter 4 Print Quality Samples

Print Quality Samples

Contains flawed print samples for comparison and troubleshooting.

Chapter Contents

Print Quality Samples

Lists print quality samples and their corresponding TAGs.

Print Quality Samples

Print Quality Samples

Guide for comparing customer prints to sample flaws and finding TAGs.

Sample 1: Good Quality Print

Sample 1: Good Quality Print

Illustrates a good, properly registered print example.

Sample 2: Washout

Sample 2: Washout

Illustrates prints with void areas, light spots, or blurs.

Sample 3: Blank Print

Sample 3: Blank Print

Illustrates a blank print with no images or characters.

Sample 4: Light Print

Sample 4: Light Print

Illustrates prints with lighter than normal images or characters.

Sample 5: Light Print With Background

Sample 5: Light Print With Background

Illustrates prints lighter than normal with dark specks or speckled background.

Sample 6: Voids or White Spots

Sample 6: Voids or White Spots

Illustrates prints with voids or white spots in image areas.

Sample 7: Light Vertical Streaks

Sample 7: Light Vertical Streaks

Illustrates prints with light vertical streaks of varying widths.

Sample 8: Blank Vertical Bands

Sample 8: Blank Vertical Bands

Illustrates prints with vertical blank bands of varying widths.

Sample 9: Light Horizontal Bands

Sample 9: Light Horizontal Bands

Illustrates prints with light horizontal bands of varying width.

Sample 10: Black or Dark Print

Sample 10: Black or Dark Print

Illustrates prints that are black or very dark with no visible images.

Sample 11: Dark Specks, Lines, or Areas

Sample 11: Dark Specks, Lines, or Areas

Illustrates prints with dark specks or lines on the same place on each print.

Sample 12: Dark Vertical Lines

Sample 12: Dark Vertical Lines

Illustrates prints with dark vertical lines of varying density.

Sample 13: Skewed Prints

Sample 13: Skewed Prints

Illustrates prints where the entire image is not squarely located on the paper.

Sample 14: Misregistration

Sample 14: Misregistration

Illustrates prints where the image is not correctly located from the paper edge.

Sample 15: Overtoned Print

Sample 15: Overtoned Print

Illustrates prints with narrow gaps filled with toner or excess toner.

Sample 16: Blurred Images or Characters

Sample 16: Blurred Images or Characters

Illustrates prints where images or characters are unclear or smeared.

Sample 17: Varying Print Density

Sample 17: Varying Print Density

Illustrates prints with areas lighter or darker than normal.

Sample 18: Background

Sample 18: Background

Illustrates prints with varying specks in white areas.

Sample 19: Residual Images

Sample 19: Residual Images

Illustrates prints showing visible images from a previous print.

Sample 20: Wrinkles

Sample 20: Wrinkles

Illustrates prints with wrinkles or creases, often at the top or bottom.

Sample 21: Fusing Problems

Sample 21: Fusing Problems

Illustrates prints where images or characters may rub off the surface.

Chapter 5 Diagnostic Tests

Diagnostic Tests

Overview of diagnostic tests and how to run them.

How to Run Diagnostics

Step-by-step instructions for accessing the printer's diagnostic mode.

Chapter Contents

Diagnostic Tests

Lists all diagnostic tests and their corresponding page numbers.

001 Operator Panel Test

001 Operator Panel Test

Tests the functionality of the printer's operator panel.

002 Upper Cassette Test

Tests the upper cassette for proper paper size detection.

003 Lower Cassette Test

003 Lower Cassette Test

Tests the lower cassette for proper paper size detection.

005 Sensor Test Sequence

005 Sensor Test Sequence

Tests the printer's sensors and displays their status.

006 Paper Transport Clutch Test Sequence

006 Paper Transport Clutch Test Sequence

Tests the operation of paper transport clutches.

007 Counter Test

Tests the printer's page counter functionality.

008 Jogging Motor Test

008 Jogging Motor Test

Tests the output tray jogging motor and sensors.

009 Photoconductor Test

Tests the photoconductor belt rotation and related sensors.

010 Toner Supply Motor Test

010 Toner Supply Motor Test

Tests the toner supply motor operation and direction.

011 Charge Corona Test

011 Charge Corona Test

Tests the charge corona's on/off status and error conditions.

012 Transfer Corona Test

012 Transfer Corona Test

Tests the transfer corona's on/off status and error conditions.

013 Erase Lamp Test

013 Erase Lamp Test

Tests the erase lamp and verifies LED illumination.

015 Negative Developer Bias Test

015 Negative Developer Bias Test

Tests the negative developer bias on/off status and error conditions.

016 Duplex Feed Motor Test

016 Duplex Feed Motor Test

Tests the duplex feed motor speed and direction.

017 Duplex Input Sensor Test Sequence

017 Duplex Input Sensor Test Sequence

Tests duplex input sensors for paper presence and cover status.

018 Duplex Clutch Test Sequence

018 Duplex Clutch Test Sequence

Tests duplex clutches and flippers for engagement.

019 Duplex Tray Paper-Guide Motor Test

019 Duplex Tray Paper-Guide Motor Test

Tests the duplex tray paper guide motor movement.

020 High-Capacity Output Unit Test

020 High-Capacity Output Unit Test

Tests sensors in the high-capacity output unit.

021 High-Capacity Input Unit Test

021 High-Capacity Input Unit Test

Tests the high-capacity input unit for correct paper size detection.

022 Envelope Fuser Solenoid Test

Tests the envelope fuser solenoid for clicking sound and operation.

101 EIGSMIGS Board Test

101 EIGSMIGS Board Test

Tests the EIGS/MIGS board for errors.

102 EIGSMIGS Board Test (Continuous Loop)

Tests the EIGS/MIGS board in a continuous loop.

103 Communication Loop-back Test (Single Loop)

103 Communication Loop-back Test (Single Loop)

Tests communication integrity using RS-232C and RS-422 loop-back connectors.

104 Communication Loop-back Test (Continuous Loop)

104 Communication Loop-back Test (Continuous Loop)

Tests communication integrity continuously using loop-back connectors.

105 EIGS Program RAM Test (Continuous Loop)

Tests the EIGS program RAM in a continuous loop.

107 EIGSMIGS Bit Map Test (Single Loop)

107 EIGSMIGS Bit Map Test (Single Loop)

Tests the EIGS/MIGS bit map in a single loop.

108 EIGSMIGS Bit Map Test (Continuous Loop)

Tests the EIGS/MIGS bit map in a continuous loop.

110 Format DiskClear Error Log

110 Format DiskClear Error Log

Procedures for formatting disks and clearing the error log.

111 LED Printhead Test

Tests the LED printhead and its LEDs.

112 Disk Drive Test (Single Loop With Stop on Error)

112 Disk Drive Test (Single Loop With Stop on Error)

Tests disk drives, checking for errors and integrity.

113 Disk Drive Test (Continuous Loop)

113 Disk Drive Test (Continuous Loop)

Tests disk drives continuously, checking for errors and integrity.

Chapter 6 Wiring Diagrams and Electrical Data

Wiring Diagrams and Electrical Data

Reference guide for printer electrical system information.

Connector (JP) Index

Index of connectors, arranged by number, with schematic locations.

Connector Locations

Illustrations showing the relative locations of printer connectors.

Voltage Isolation Diagrams

Diagrams showing DC potential paths for simplex and duplex circuits.

Ground System

Diagrams illustrating the printer's ground system connections.

Host Interface Reference

Information on RS-232C, RS-422, and Centronics parallel interfaces.

Circuit Board Settings

Details jumper and DIP switch settings on various circuit boards.

Power Supply Strapping

Details AC voltage input options via strapping plug settings.

Wiring Diagrams and Electrical Data

Wiring Diagrams and Electrical Data

Reference guide for printer electrical system information.

Connector (JP) Index

Index of connectors, arranged by number, with schematic locations.

Connector Locations

Illustrations and locations of connectors inside the front cover.

Connectors Inside the Left Cover

Illustrations and locations of connectors inside the left cover.

Connectors on the Duplex Cover

Illustrations and locations of connectors on the duplex cover.

Connectors Inside the Right Cover

Illustrations and locations of connectors inside the right cover.

Connectors Inside the Top Cover

Illustrations and locations of connectors inside the top cover.

Connectors on the Back Cover

Illustrations and locations of connectors on the back cover.

Connectors Inside the Back Cover (JP2-14)

Illustrations and locations of connectors inside the back cover (J/P2-14).

Connectors Inside the Back Cover (Continued) JP18-62

Illustrations and locations of back cover connectors (J/P18-62).

Connectors Inside the Back Cover (Continued) JP 64-85

Illustrations and locations of back cover connectors (J/P 64-85).

Connectors Inside the Back Cover (Continued) JP 90-800

Illustrations and locations of back cover connectors (J/P 90-800).

Voltage Isolation Diagrams

Diagrams showing DC potential paths for simplex and duplex circuits.

Figure 6-1. (Simplex) -12 Vdc Circuits

Diagram showing -12 Vdc circuits for simplex printers.

Figure 6-2. (Simplex) +5 Vdc Circuit

Diagram showing +5 Vdc circuits for simplex printers.

Figure 6-3. (Simplex) +12 Vdc Circuits

Diagram showing +12 Vdc circuits for simplex printers.

Figure 6-4. (Simplex) +24 Vdc Circuits

Diagram showing +24 Vdc circuits for simplex printers.

Figure 6-5. (Duplex) +5 Vdc Circuit

Diagram showing +5 Vdc circuits for duplex printers.

Figure 6-6. (Duplex) +24 Vdc Circuits

Diagram showing +24 Vdc circuits for duplex printers.

Figure 6-7. (Duplex) +12 Vdc Circuits

Diagram showing +12 Vdc circuits for duplex printers.

Ground System

Diagrams illustrating the printer's ground system connections.

Host Interface Reference

Information on RS-232C, RS-422, and Centronics parallel interfaces.

RS-232 C Host Interface

Defines standard signal definitions for RS-232C DCE to DTE connections.

Standard DCE to DTE RS-232 C Cable

Details standard DCE to DTE RS-232C cable pin configuration.

Special Considerations for RS-232 Host Interface Users

Notes on potential RS-232 cable issues and solutions.

DTE Host to Printer (Option 1)

Wiring diagram for DTE host to printer connection (Option 1).

DTE Host to Printer (Option 2)

Wiring diagram for DTE host to printer connection (Option 2).

IBM PCXT to Printer

Wiring details for connecting IBM PC/XT to printer via parallel or serial.

IBM PCAT to Printer

Details for connecting IBM PC/AT to printer via serial connector.

Macintosh Communication Port to Printer

Details for connecting Macintosh to printer via 9-pin connector.

RS-422 Host Interface

Defines signal definitions for RS-422 host interface.

Centronics Parallel Host Interface

Defines signal definitions for Centronics Parallel Host Interface.

IBM Parallel to Printer

Connector wiring details for IBM Parallel to Printer connection.

Special Considerations for Centronics Parallel Interface Users

Notes on configuring AUTOEXEC.BAT for Centronics parallel interface.

Circuit Board Settings

Details jumpers and DIP switches on the signal interface board.

Signal Interface Board Settings

Details jumpers and DIP switches on the signal interface board.

For an RS-422 host interface

Instructions for setting DIP switches for RS-422 host interface.

For a Centronics Parallel Host Interface

Instructions for setting DIP switches for Centronics parallel interface.

PCL Board Settings

DIP switches on PCL board control print registration.

Printhead Circuit Board Settings

Note on not changing printhead circuit board jumper settings.

Power Supply Strapping

AC Power Strapping

Table detailing AC voltage input options via strapping plug settings.

Chapter 7 RemovalReplacement Procedures

RemovalReplacement Procedures

Step-by-step instructions for removing and replacing printer parts.

Before You Begin

Important steps to follow before starting any removal procedure.

Power Considerations

Safety advice regarding power before removing parts.

Chapter Contents

RemovalReplacement Procedures

Lists all removal and replacement procedures with page numbers.

Removal

Removal

Step-by-step instructions for removing all field service replaceable parts.

Before You Begin

Important steps to follow before starting any removal procedure.

Power Considerations

Safety advice regarding power before removing parts.

Photoconductor Removal

Instructions for removing the photoconductor unit.

Front Cover Removal

Front Cover Removal

Step-by-step instructions for removing the printer's front cover.

Back Cover Removal

Back Cover Removal

Step-by-step instructions for removing the printer's back cover.

Lower Back Cover Removal

Lower Back Cover Removal

Step-by-step instructions for removing the lower back cover.

Left Side Cover Removal

Left Side Cover Removal

Step-by-step instructions for removing the printer's left side cover.

Right Side Cover Removal (Simplex)

Right Side Cover Removal (Simplex)

Step-by-step instructions for removing the simplex printer's right side cover.

Right Side Cover Removal (Duplex)

Right Side Cover Removal (Duplex)

Step-by-step instructions for removing the duplex printer's right side cover.

Vacuum Transport Unit Removal (Simplex)

Vacuum Transport Unit Removal (Simplex)

Step-by-step instructions for removing the simplex vacuum transport unit.

Vacuum Transport Unit Removal (Duplex)

Vacuum Transport Unit Removal (Duplex)

Step-by-step instructions for removing the duplex vacuum transport unit.

Top Cover Removal

Top Cover Removal

Step-by-step instructions for removing the printer's top cover.

Top Cover Support Removal

Top Cover Support Removal

Step-by-step instructions for removing the top cover support.

Top Cover Hinge Removal

Top Cover Hinge Removal

Step-by-step instructions for removing the top cover hinge.

Rear Duplex Cover Removal

Rear Duplex Cover Removal

Step-by-step instructions for removing the rear duplex cover.

Front Duplex Cover Removal

Front Duplex Cover Removal

Step-by-step instructions for removing the front duplex cover.

Operator Panel Removal

Operator Panel Removal

Step-by-step instructions for removing the operator panel.

Counter Removal

Counter Removal

Step-by-step instructions for removing the printer counter.

IGS Board Removal

IGS Board Removal

Step-by-step instructions for removing the IGS board.

PCL Board Removal

PCL Board Removal

Step-by-step instructions for removing the PCL board.

Printhead Assembly Removal

Printhead Assembly Removal

Step-by-step instructions for removing the printhead assembly.

Disk Drive Housing Removal

Disk Drive Housing Removal

Step-by-step instructions for removing the disk drive housing.

Cooling Fan Removal

Cooling Fan Removal

Step-by-step instructions for removing the cooling fan.

Duplex Fan Removal

Duplex Fan Removal

Step-by-step instructions for removing the duplex fan.

Toner Motor Removal

Toner Motor Removal

Step-by-step instructions for removing the toner motor.

AC Power Supply Removal

AC Power Supply Removal

Step-by-step instructions for removing the AC power supply unit.

DC Power Supply Removal

DC Power Supply Removal

Step-by-step instructions for removing the DC power supply unit.

High Voltage Unit Removal

High Voltage Unit Removal

Step-by-step instructions for removing the high voltage unit.

Photoconductor Seam Sensor Removal

Photoconductor Seam Sensor Removal

Step-by-step instructions for removing the photoconductor seam sensor.

Photoconductor Rear Guide Rail Removal

Photoconductor Rear Guide Rail Removal

Step-by-step instructions for removing the photoconductor rear guide rail.

Signal Interface Board Removal

Signal Interface Board Removal

Step-by-step instructions for removing the signal interface board.

Power Control Board Removal

Power Control Board Removal

Step-by-step instructions for removing the power control board.

Jogging Motor Control Board Removal

Jogging Motor Control Board Removal

Step-by-step instructions for removing the jogging motor control board.

Upper or Lower Paper Size Sensor Removal

Upper or Lower Paper Size Sensor Removal

Step-by-step instructions for removing paper size sensors.

Upper Cassette Mount Removal

Upper Cassette Mount Removal

Step-by-step instructions for removing the upper cassette mount.

Lower Cassette Mount Removal

Lower Cassette Mount Removal

Step-by-step instructions for removing the lower cassette mount.

Upper Paper Guide Removal

Upper Paper Guide Removal

Step-by-step instructions for removing the upper paper guide.

Upper Paper Guide Roller Removal

Upper Paper Guide Roller Removal

Step-by-step instructions for removing the upper paper guide roller.

Lower Paper Guide Removal

Lower Paper Guide Removal

Step-by-step instructions for removing the lower paper guide.

Paper Timing Guide Removal

Paper Timing Guide Removal

Step-by-step instructions for removing the paper timing guide.

Paper Timing Guide Removal

Paper Timing Guide Removal

Step-by-step instructions for removing the paper timing guide.

Cleaner Drive Belt Removal

Cleaner Drive Belt Removal

Step-by-step instructions for removing the cleaner drive belt.

Cleaner Drive Removal

Cleaner Drive Removal

Step-by-step instructions for removing the cleaner drive.

Fuser Drive Belt Removal

Fuser Drive Belt Removal

Step-by-step instructions for removing the fuser drive belt.

Fuser Drive Removal

Fuser Drive Removal

Step-by-step instructions for removing the fuser drive.

Paper Feed Drive Belt Removal

Paper Feed Drive Belt Removal

Step-by-step instructions for removing the paper feed drive belt.

Paper Timing Roller Removal

Paper Timing Roller Removal

Step-by-step instructions for removing the paper timing roller.

Upper Feed Roller Removal

Upper Feed Roller Removal

Step-by-step instructions for removing the upper feed roller.

Lower Feed Roller Removal

Lower Feed Roller Removal

Step-by-step instructions for removing the lower feed roller.

Upper Pick-Up Roller Removal

Upper Pick-Up Roller Removal

Step-by-step instructions for removing the upper pick-up roller.

Upper Pick-Up Roller Drive Removal

Upper Pick-Up Roller Drive Removal

Step-by-step instructions for removing the upper pick-up roller drive.

Lower Pick-Up Roller Removal

Lower Pick-Up Roller Removal

Step-by-step instructions for removing the lower pick-up roller.

Lower Pick-Up Roller Drive Removal

Lower Pick-Up Roller Drive Removal

Step-by-step instructions for removing the lower pick-up roller drive.

Job Offset Assembly Removal

Job Offset Assembly Removal

Step-by-step instructions for removing the job offset assembly.

Exit Pinch Roller Removal

Exit Pinch Roller Removal

Step-by-step instructions for removing the exit pinch roller.

Upper Static Brush Removal

Upper Static Brush Removal

Step-by-step instructions for removing the upper static brush.

Lower Static Brush Removal

Lower Static Brush Removal

Step-by-step instructions for removing the lower static brush.

Exit Roller Assembly Removal

Exit Roller Assembly Removal

Step-by-step instructions for removing the exit roller assembly.

Exit Cover Removal (Simplex)

Exit Cover Removal (Simplex)

Step-by-step instructions for removing the simplex exit cover.

Exit Cover Removal (Duplex)

Exit Cover Removal (Duplex)

Step-by-step instructions for removing the duplex exit cover.

Paper Exit Sensor Removal

Paper Exit Sensor Removal

Step-by-step instructions for removing the paper exit sensor.

Paper Full Sensor Removal

Paper Full Sensor Removal

Step-by-step instructions for removing the paper full sensor.

Front Cover Interlock Switch Removal

Front Cover Interlock Switch Removal

Step-by-step instructions for removing the front cover interlock switch.

Back Cover Interlock Switch Removal

Back Cover Interlock Switch Removal

Step-by-step instructions for removing the back cover interlock switch.

Top Cover Interlock Switch Removal

Top Cover Interlock Switch Removal

Step-by-step instructions for removing the top cover interlock switch.

Erase Lamp Removal

Erase Lamp Removal

Step-by-step instructions for removing the erase lamp assembly.

EP Cover Removal

EP Cover Removal

Step-by-step instructions for removing the EP cover.

Main Motor Removal

Main Motor Removal

Step-by-step instructions for removing the printer's main motor.

Main Gear Drive Removal

Main Gear Drive Removal

Step-by-step instructions for removing the main gear drive assembly.

Duplex Control Board #1 Removal

Duplex Control Board #1 Removal

Step-by-step instructions for removing duplex control board #1.

Duplex Control Board #2 Removal

Duplex Control Board #2 Removal

Step-by-step instructions for removing duplex control board #2.

Duplex Tray Registration Motor Removal

Duplex Tray Registration Motor Removal

Step-by-step instructions for removing the duplex tray registration motor.

Duplex Skew Correction Cable Removal

Duplex Skew Correction Cable Removal

Step-by-step instructions for removing the duplex skew correction cable.

Upper Duplex DriveClutch Assembly Removal

Upper Duplex DriveClutch Assembly Removal

Step-by-step instructions for removing the upper duplex drive/clutch assembly.

Duplex Route MotorSolenoid Assembly Removal

Duplex Route MotorSolenoid Assembly Removal

Step-by-step instructions for removing the duplex route motor/solenoid.

A Roller Removal

A Roller Removal

Step-by-step instructions for removing the 'A' roller.

B Roller Removal

B Roller Removal

Step-by-step instructions for removing the 'B' roller.

C Roller Removal

C Roller Removal

Step-by-step instructions for removing the 'C' roller.

C Roller Solenoid Removal

C Roller Solenoid Removal

Step-by-step instructions for removing the 'C' roller solenoid.

Duplex Route Separator Removal

Duplex Route Separator Removal

Step-by{433}by instructions for removing the duplex route separator.

Duplex Paper Path Sensor Removal

Duplex Paper Path Sensor Removal

Step-by-step instructions for removing the duplex paper path sensor.

Chapter 8 Options

Options

Information on testing and troubleshooting specific printer options.

Introduction

Overview of printer options covered in this section.

Chapter Contents

Options

Lists sections related to printer options.

Introduction

Introduction

Overview of printer options covered in this section.

Every-Call Cleaning Procedure

Details the printer cleaning procedure performed during service calls.

Paper Feed Tension Adjustment Procedure

Procedure to adjust paper feed tension to correct jamming.

Lubrication Procedures

Guidelines for lubricating printer components as needed.

Tune-Up Procedure

Procedure performed for printers requiring extensive maintenance or high usage.

Safety Precautions

Essential safety precautions for servicing printer equipment.

Chapter 9 General Printer Maintenance

General Printer Maintenance

Overview of primary printer maintenance procedures.

Chapter Contents

General Printer Maintenance

Lists all general printer maintenance procedures with page numbers.

Introduction

Introduction

Describes primary printer maintenance procedures, safety, tools, and records.

Every-Call Cleaning Procedure

Detailed steps for printer cleaning during service calls.

Remove Major Consumable Supplies

Instructions for removing major consumable supplies for cleaning.

Inspect and Vacuum

Procedure for inspecting and vacuuming printer areas.

Clean Internal Areas

Instructions for cleaning internal printer components.

Clean the Fuser Unit

Instructions for cleaning the fuser unit and its connector.

Clean the Developer Unit

Instructions for cleaning the developer unit and its sensor.

Clean the Cleaner UnitMain Charger

Instructions for cleaning the cleaner unit, charge corona, and grid.

Clean the Photoconductor Unit Area

Instructions for cleaning the photoconductor seam sensor and area.

Clean the Transfer Corona

Instructions for cleaning the transfer corona unit and wire.

Run Test Prints

Run test prints to verify print quality after cleaning.

Adjusting Paper Feed Tension

Procedure for adjusting paper feed tension levers to correct jamming.

Lubrication Procedure

Guidelines for applying lubricant sparingly to printer components.

Tune-Up Maintenance Procedure

Procedure for printers requiring extensive maintenance or high usage.

Unpack the maintenance kit

Instructions for unpacking the components from the tune-up maintenance kit.

Safety Precautions

Essential safety precautions for servicing printer equipment.

Appendix A Abbreviations and Acronyms

Abbreviations and Acronyms

Glossary of abbreviations and acronyms used in the manual.

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