TAG 002: Check & Problem Resolution
3-10 Troubleshooting Analysis Guide (TAGs) June 1999
5 Press: START to select the drive specified. 1-0 appears on the display
6 Press: START to select the clear error log function. 6-0 appears on the display.
7 Press: CANCEL to clear the error log. 6-1 appears on the display.
8 Press: STOP to exit the procedure.
9 Confirm that the error log has been cleared; to do this, power-on-reset the printer and run test
prints, checking to make sure the error log entries appear as 0000.
Do the error log entries appear as 0000?
No: Return to the beginning of this step.
Yes: Continue.
5
Fill in the Repair/Maintenance record taped inside the printer’s front cover.
• Make sure the problem description and steps taken to resolve the problem are clearly docu-
mented.
• Reinstall all connectors, covers, parts, and hardware.
You have successfully resolved the printer’s problem. Congratulations!
Caution
1-0 represents the clear error log function. Do not advance the counter
to 1-1, which represents the format disk option, described in the
Guide to Operations
Caution
If 7-0 appears, press STOP immediately. DO NOT PROCEED
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