TAG 020: Paper Jam/Misfeed in Upper Cassette Area
3-28 Troubleshooting Analysis Guide (TAGs) June 1999
13
Turn off the printer and unplug the power cord.
• Disconnect J/P40 and J/P66.
• Check P40-6 to J66-2 and P40-11 to J66-1 for continuity.
Is there continuity?
No: Repair or replace connectors or wiring from P40-6 to J66-2 or P40-11 to J66-1. Then turn
to TAG 002: Check & Problem Resolution.
Yes: Replace the upper feed roller assembly, then turn to TAG 002: Check & Problem Resolu-
tion.
14
Inspect the upper pick-up roller assembly for damage or binding.
Is it in good working order?
No: Replace the upper pick-up roller assembly, then turn to TAG 002: Check & Problem Res-
olution.
Yes: Continue.
15
Inspect the upper feed roller assembly for damage or binding.
Is it in good working order?
No: Replace the upper feed roller assembly, then turn to TAG 002: Check & Problem Resolu-
tion.
Yes: The upper pick-up roller or the feed rollers may not be delivering paper to the paper tim-
ing sensor at the correct time. Return to the beginning of this TAG.
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