HP C30 - Page 93

TAG 023: Paper Jam in the Output Area
June 1999 Troubleshooting Analysis Guide (TAGs) 3-39
P40-13 to P49-3.
Is there continuity?
No: Repair or replace the connectors or wiring from:
P40-26 to J/P50-1 to P49-1,
P40-24 to J/P50-2 to P49-2, or
P40-13 to J/P50-3 to P49-3.
Yes: Replace the exit paper sensor.
5 Turn the printer off and unplug the power cord.
• Open the back cover and install an interlock bypass tool.
• Remove the fuser drive cover.
• Inspect the following for damage, binding, or contamination:
• Exit roller assembly
• Exit roller drive gear
• Exit pinch roller assembly
Are all the parts in good working order?
No: Replace the defective parts, then turn to TAG 002: Check & Problem Resolution.
Yes: Continue.
6 Remove the fuser unit.
• Inspect the following for damage or binding:
• Fuser drive assembly
• Fuser drive belt
• Main drive gear assembly
Are all the parts in good working order?
No: Replace the defective parts, then turn to TAG 002: Check & Problem Resolution.
Yes: Reinstall the fuser unit and continue.
7 Run diagnostic test 009.
• Watch the fuser drive and the exit roller assembly.
Are they in good working order?
No: Replace the defective parts, then turn to TAG 002: Check & Problem Resolution.
Yes: Replace the fuser unit, then turn to TAG 002: Check & Problem Resolution.