C7085-90921 Chapter 2 Service approach 45
To ensure longevity of your HP LaserJet printer, HP provides the following:
Onsite service agreements
To provide you with the support level best suited to your system usage and support budget, HP has
onsite service agreements with three response times:
Priority Onsite Service is designed for production-critical applications, giving you four-hour service
response to your site for calls made during normal HP business hours.
Next Day Onsite Service provides onsite support by the next working day following your service
request. Extended coverage hours and extended travel beyond HP designated service zones are
available for additional charges on most on-site service agreements.
Weekly (Volume) Onsite Service Agreement, for organizations with many HP LaserJet printers,
provides economical, scheduled on-site coverage. Designated for customer sites using 25 or more
workstation products, this service provides scheduled weekly repair visits to your central location. HP
can write an agreement for any combination of 25 or more workstation products including printers,
plotters, computers, and disk drives.
For more information on HP service agreements, call (800) 835-4747 (U.S.) or (800) 268-1221
(Canada).
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