8
Problem solving
This chapter describes what to do if problems arise with your printer. The following topics are covered:
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Basic troubleshooting checklist
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Factors affecting printer performance
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Troubleshooting information pages
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Control panel message types
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Control panel messages
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Paper jams
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Common causes of paper jams
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Clearing jams
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Media-handling problems
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Printer response problems
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Printer control panel problems
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Incorrect printer output
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Software application problems
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Troubleshooting common Macintosh problems
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Color printing problems
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Print quality troubleshooting
ENWW 177
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