Control panel message Description Recommended action
Genuine HP supplies installed A new HP cartridge has been installed. The
printer returns to the Ready state after
approximately 10 seconds.
No action necessary.
INCORRECT [COLOR]
CARTRIDGE
alternates with
For help press
The supplies gauge will display the
consumption levels of print cartridges.
A cartridge is installed in the wrong slot and
the cover is closed.
1 Open the top and front covers.
CAUTION The image
transfer unit can be easily
damaged.
2 Open the image transfer unit.
3 Remove the incorrect print cartridge.
4 Install the correct print cartridge.
5 Close image transfer unit and then
close the top and front covers.
Incorrect PIN The wrong PIN was entered. After three
incorrect PIN entries, the printer will return
to Ready.
Re-enter PIN correctly.
INCORRECT SUPPLIES
For status press
The supplies gauge will display the
consumption levels of print cartridges.
At least one supply item is incorrectly
positioned in the printer and another supply
item is missing, incorrectly placed, out, or
low.
1 Press to access the SUPPLIES
STATUS menu.
2 Press
and to highlight the specific
supply that has a problem.
3
Press
to view help for the supply.
4 Press
and to step through the
instructions.
Initializing
permanent storage
Displayed when the printer is turned on to
show that permanent storage is being
initialized.
No action necessary.
Initializing... This message is displayed when the printer
is turned on, as soon as the individual tasks
begin initialization.
No action necessary.
INSERT OR CLOSE
TRAY X
For help press
Tray XX must be inserted or closed before
the current job can be printed.
Close the tray indicated.
INSTALL FUSER The fuser is not installed or is not installed
correctly.
Confirm that the fuser is installed in the
printer and is fully seated.
Press
to see step by step information.
INSTALL SUPPLIES
For status press
The supplies gauge will display the
consumption levels of print cartridges.
At least one supply item is missing or is not
correctly seated in the printer and another
supply item is missing, incorrectly placed,
out, or low. Insert the supply item or make
sure the installed supply item is fully seated.
1 Press
to access the SUPPLIES
STATUS menu.
2 Press
and to highlight the specific
supply that has a problem.
3
Press
to view help for the supply.
ENWW Control panel messages 197
To Next Page
Loading...