Printer selection
Table 8-14 Unable to select the printer from the computer
Cause and solution
Cause
Solution
If you are using a switch box, the printer might not be
selected for the computer.
Select the correct printer through the switch box.
The printer’s Ready indicator light is not lit. Press S
TOP
to return the printer to the Ready state.
A printer message other than Ready appears on the printer
control panel.
See Control panel messages.
The correct printer driver is not installed in the computer. Install the correct printer driver. For more information, see
Printer drivers or Printer drivers for Macintosh computers.
The correct printer and port are not selected on the computer. Select the correct printer and port.
The network is not configured properly for this printer. Use the network software to verify the printer’s network
configuration, or consult with the network administrator.
The power source receptacle is not working correctly. Connect the printer to a different power receptacle.
240 Chapter 8 Problem solving ENWW
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