A print job was not sent to the printer that you wanted.
Cause
Solution
The printer might not be ready. Make sure that the cables are connected correctly, the printer is
on, and the Ready light is on. If you are connecting through a USB
or Ethernet hub, try connecting directly to the computer or use a
different port.
The interface cable might be defective or of poor quality. Replace the interface cable. Make sure to use a high-quality cable.
You cannot use the computer while the printer is printing.
Cause
Solution
Background Printing has not been selected.
For LaserWriter 8.6 and later: Turn on background printing by
selecting Print Desktop on the File menu and then clicking
Background Printing in the pop-up menu.
An encapsulated PostScript (EPS) file does not print with the correct fonts.
Cause
Solution
This problem occurs with some programs. ■ Send the file in ASCII format instead of binary encoding.
■ Try downloading the fonts that are contained in the EPS file to
the printer before printing.
Your document is not printing with New York, Geneva, or Monaco fonts.
Cause
Solution
The printer might be substituting fonts.
Click Options in the Page Setup dialog box to clear substituted
fonts.
You are unable to print from a third-party USB card.
Cause
Solution
This error occurs when the software for USB printers is not installed. When adding a third-party USB card, you might need the Apple
USB Adapter Card Support software. The most current version of
this software is available from the Apple Web site.
Table 8-26 Problems with Mac OS v9.x (continued)
ENWW Troubleshooting common Macintosh problems 247
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