HP customer care
Online services
For 24-hour access to information using a modem or Internet connection:
World Wide Web URL: for the HP Color LaserJet 4700 series printers, updated HP printer software,
product and support information, and printer drivers in several languages can be obtained from
http://www.hp.com/support/clj4700. (Sites are in English.)
Visit:
http://www.hp.com/support/net_printing for information about network printing using
HP Jetdirect print servers.
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for
desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve
computing and printing problems. The ISPE tools may be accesssed from
http://instantsupport.hp.com.
Telephone support
HP provides free telephone support during the warranty period. When you call, you will be connected
to a responsive team waiting to help you. For the telephone number for your country/region, see the
flyer that shipped in the box with the product, or visit
http://welcome.hp.com/country/us/en/
wwcontact.html. Before calling HP, have the following information ready: product name and serial
number, date of purchase, and description of the problem.
You can also find support on the Internet at
http://www.hp.com. Click the support & drivers block.
Software utilities, drivers, and electronic information
Visit:
http://www.hp.com/go/clj4700_software for the HP Color LaserJet 4700 series printer. The Web
page for the drivers might be in English, but you can download the drivers themselves in several
languages.
Call: See the flyer that shipped in the box with the printer.
HP direct ordering for accessories or supplies
In the United States, supplies can be ordered from
http://www.hp.com/sbso/product/supplies. In
Canada, supplies can be ordered from
http://www.hp.ca/catalog/supplies. In Europe, supplies can be
ordered from
http://www.hp.com/supplies. In Asia-Pacific, supplies can be ordered from
http://www.hp.com/paper/.
Accessories can be ordered from
http://www.hp.com/go/accessories.
Call: 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). For
service for your product, call the customer support number for your country/region. See the flyer that
shipped in the box with the printer.
HP service agreements
Call: 1-800-835-4747 (U.S.) or 1-800-268-1221 (Canada).
Extended Service: 1-800-446-0522
ENWW iii
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