Table 2-64 Image defects table (continued)
Problem Sample Cause Solution
Pages have flecks of toner on
them.
Execute a cleaning page to clean the
contaminant off the fuser. The
cleaning page might need to be run
several time to clean the fuser. Do not
replace the fuser.
NOTE: Cleaning the fuser with HP
tough paper provides better results
than with plain paper. The cleaning
process might need to be executed
several times to remove all
contaminants on the fuser.
Pages have one or more skewed
color planes (can appear on the
right or left side of the page).
Remove, and then reinstall the toner
cartridge associated with the defect.
Vertical density variations appear
in a particular color.
The surface of the
photosensitive drum has
deteriorated.
Replace the toner cartridge associated
with the defect.
The laser/scanner is defective. Replace the laser/scanner assembly
Repetitive white spots appear in
the image.
Repetitive white spots appear in
the image.
See the repetitive image defect ruler.
Clean the indicated roller. If the
contaminant does not come off,
replace appropriate roller or
assembly.
The secondary transfer roller is
deformed or has deteriorated.
Replace the secondary transfer roller
assembly.
An unknown substance has
adhered to the primary charging
roller or photosensitive drum.
Replace the toner cartridge associated
with the defect.
The ITB is dirty. Print approximately 20 pages with a
solid colored image.
The ITB is damaged. Replace the ITB.
482 Chapter 2 Solve problems ENWW