Table 1-21 Jams that the product detects
Jam Description
Pickup delay jam The TOP sensor does not detect the leading edge of the paper within a specified time (including two
retries) after the pickup operation from the cassette, multipurpose tray, or optional paper feeder
starts.
Pickup stationary jam The TOP sensor does not detect the trailing edge of the paper within a specified time from when it
detects the leading edge.
Fuser delivery delay jam The fuser delivery sensor does not detect the leading edge of the paper within a specified period
after the TOP sensor detects the leading edge.
Fuser delivery stationary jam The fuser delivery sensor does not detect the trailing edge of the paper within a specified period
after it detects the leading edge.
Wrapping jam After detecting the leading edge of the paper, the fuser delivery sensor detects the absence of
paper, and it has not yet detected the trailing edge.
Residual paper jam One of the following sensors detects paper presence during the initialization sequence:
●
Fuser delivery sensor
●
Loop sensor 1
●
Loop sensor 2
One of the following sensors detects paper presence during the an automatic delivery operation:
●
Fuser delivery sensor
●
TOP sensor
●
Loop sensor 1
●
Loop sensor 2
●
Duplex re-pickup sensor
●
IPTU media feed sensor
Door open jam A door is open while paper is moving through the product.
Duplexing re-pickup jam 1 The duplex re-pickup sensor does not detect the leading edge of the paper within a specified period
after the media reverse operation starts in the duplex reverse unit.
Duplexing re-pickup jam 2 The TOP sensor does not detect the leading edge of the paper within a specified period after the
paper is re-picked.
IPTU delivery delay jam 1 The IPTU media feed sensor does not detect the leading edge of paper within a specified time period
after the fusing delivery sensor detects the leading edge.
IPTU delivery delay jam 2 The IPTU media full sensor does not detect the leading edge of paper within a specified period after
the IPTU media feed sensor detects the leading edge.
IPTU delivery stationary jam 1 The IPTU media feed sensor does not detect the trailing edge of paper within a specified period after
it detects the leading edge.
IPTU delivery stationary jam 2 The IPTU media feed sensor detects a paper absence yet it does not detect the trailing edge of
paper after it detects the leading edge.
Automatic delivery: The product automatically clears paper if the TOP sensor, duplex re-pickup sensor, IPTU
media feed sensor, or PD media feed sensors detect residual paper during initialization.
ENWW Pickup, feed, and delivery system 63
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