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HP Color LaserJet Pro M452 User Manual

HP Color LaserJet Pro M452
250 pages
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Troubleshooting Manual
Color LaserJet Pro M452
Color LaserJet Pro MFP M477
www.hp.com/support/colorlj452
www.hp.com/support/colorlj477MFP
For printer part removal and part number
information, see the Repair Manual.
M452nw
M452dn
M452dw
M477fnw
M477fdn
M477fdw

Table of Contents

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HP Color LaserJet Pro M452 Specifications

General IconGeneral
Print TechnologyLaser
Print ResolutionUp to 600 x 600 dpi
Memory256 MB
Monthly Duty CycleUp to 50, 000 pages
Duplex PrintingStandard
Mobile PrintingHP ePrint, Apple AirPrint
Standard Input Capacity250 sheets
Standard Output Capacity150 sheets
Media Sizes SupportedA4, A5, A6, B5 (JIS), Executive, Legal, Letter, Statement, Envelopes (C5, DL, Monarch)
Operating System CompatibilityWindows, macOS, Linux
ConnectivityUSB 2.0, Ethernet

Summary

Theory of Operation

For Additional Service and Support

Provides information on HP service personnel, channel partners, and PartSurfer access.

Basic Operation

Explains high-level processes through the formatter and lists the main printer systems involved.

Formatter-Control System

Describes the formatter's functions, including sleep delay and auto on/off modes.

Engine-Control System

Explains the engine-control system's components and interaction with the formatter.

Engine Laser/Scanner System

Details the laser scanner assembly, its components, and failure detection mechanisms.

Fax Functions and Operation (Fax Models Only)

Covers computer/network security, PSTN operation, and receiving faxes.

Engine Pickup, Feed, and Delivery System

Explains how the DC controller manages paper pickup, feed, and delivery through three functional blocks.

Input Accessories

Discusses optional accessories like the 550-sheet paper feeder and Tray 3.

Scanning and Image Capture System

Describes the CIS scanner, mechanical drive, and image processing system for scanning.

Document Feeder System

Explains document feeder operation, including standby, pick, feed, and home steps.

Solve Problems

For Additional Service and Support

Provides resources for HP service personnel, channel partners, and PartSurfer access.

Troubleshooting Process

Outlines a step-by-step checklist and flowchart for diagnosing and resolving printer issues.

Tools for Troubleshooting

Describes diagnostic tools like LED diagnostics, engine diagnostics, and diagrams for component identification.

Solve Image Quality Problems

Offers solutions for print quality issues like smears, fuzzy print, and color problems.

Clean the Printer

Provides instructions for cleaning the printer's interior, scanner glass, and rollers to maintain print quality.

Solve Paper-Handling Problems

Addresses issues like incorrect paper size, feeding errors, and duplexing problems.

Prevent Paper Jams

Offers tips to reduce paper jams by ensuring correct paper usage and tray configuration.

Clear Paper Jams

Details procedures for clearing paper jams in various locations like the document feeder, trays, and duplexer.

Solve Performance Problems

Provides solutions for issues like slow printing, blank pages, and pages not printing.

Solve Connectivity Problems

Guides users through troubleshooting USB and wired/wireless network connection issues.

Service Mode Functions

Explains access to service menus for adjusting settings, restoring defaults, and cleaning the printer.

Solve Fax Problems (Fax Models Only)

Offers solutions for common fax issues like busy signals, no dial tone, and poor quality.

Solve Email Problems

Provides guidance on troubleshooting Scan to E-mail and connectivity issues with SMTP/LDAP servers.

Update the Firmware

Details methods for updating printer firmware using the control panel or Firmware Update Utility.

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