HP Compaq Pro 4300 Illustrated Parts & Service Map

HP Compaq Pro 4300 AIO 700498-003 page 3
System Setup and Boot
Access the Setup Utility during computer boot by pressing the F10 key. If you do not
press F10 at the appropriate time, you must restart the computer and again press F10
when the monitor light turns green. NOTE: Not all settings are available for all models.
Common POST Error Messages
Screen
Message Probable Cause Recommended Action
101-Option ROM
Error
System ROM or expansion
board option ROM check-
sum.
1. Verify ROM, reflash if required
2. Remove recently added cards to see if
problem remains.
3. Clear CMOS. If message disappears, may
be card problem.
4. Replace system board
103-System Board
Failure
DMA or timers 1. Clear CMOS memory.
2. Remove expansion boards.
3. Replace system board.
163-Time & Date
Not Set
Invalid time or date in con-
figuration memory.
RTC battery may need to be
replaced.
Reset the date and time under Control Panel
(Computer Setup can also be used). If the
problem persists, replace the RTC battery.
164-Memory Size
Error
Memory amount has
changed since the last boot
(memory added/removed).
Press the F1 key to save the memory changes.
164-Memory Size
Error
Incorrect memory configura-
tion
1. Run Setup (F10).
2. Make sure memory module(s) installed
properly.
3. If third-party memory added, test using HP-
only memory.
1. Verify proper module type.
201-Memory Size
Error
RSM failure 1. Ensure memory modules are correctly
installed.
2. Verify proper module type.
3. Remove and replace faulty module(s).
4. If error persists after replacing modules,
replace system board.
214-DIMM Config-
uration Warning
Populated DIMM configura-
tion is not optimized
Rearrange DIMMs so that each channel has
the same amount of memory.
219-ECC Memory
Module Detected
ECC Modules not
supported on this
Platform
Recently added memory
module(s) support ECC
memory error correction.
1. If additional memory was recently added,
remove it to see if the problem remains.
2. Check product documentation for memory
support information.
301-, 304-Key-
board error
Keyboard failure. 1. Reconnect keyboard with system turned off.
2. Check kybd connection or keys.
3. Check connector for bent or missing pins.
4. Replace keyboard.
5. If 304, possible sys bd problem.
511-CPU Fan not
Detected
CPU Fan not Detected. 1. Reseat CPU fan.
2. Reseat fan cable.
3. Replace CPU fan.
1805-Ambient
Temperature Pre-
viously Over Limit
This system was placed in a
low power state to prevent
damage due to excessive
environmental temperature.
Make sure the system meets the HP enclosure
guidelines as listed in the QuickSpecs, includ-
ing the following:
1. Clean the air vents on the front, back, or any
other vented side of the computer.
2. Ensure that there is a 10.2 cm (4 in)
clearance on all vented sides of the
computer to permit the required airflow.
3. Ensure that computers are not so near each
other that they are subject to each other's
re-circulated or preheated air.
2200-PMM Alloca-
tion Error during
MEBx Download
2201-MEBx Mod-
ule did not check-
sum correctly
2202-PMM Deallo-
cation Error during
MEBx cleanup
(2200) Memory error during
POST execution of the Man-
agement Engine (ME) BIOS
Extensions option ROM.
(2201) Memory error during
POST execution of the Man-
agement Engine (ME) BIOS
Extensions option ROM.
(2202) Memory error during
POST execution of the Man-
agement Engine (ME) BIOS
Extensions option ROM.
1. Reboot the computer.
2. Unplug the power cord, re-seat the memory
modules, and reboot the computer.
3. If the memory configuration was recently
changed, unplug the computer, restore the
original memory configuration, and reboot
the computer.
4. If the error persists, replace the system
board.
Diagnostic LEDs
LED Color LED Activity State/Message
Power White 5 blinks, 1 blink every sec-
ond followed by a 2 second
pause.
Pre-video memory error.
Power White 6 blinks, 1 blink every sec-
ond followed by a 2 second
pause.
Pre-video graphics error.
Power White 7 blinks, 1 blink every sec-
ond followed by a 2 second
pause.
System board failure (ROM).
Power White 8 blinks, 1 blink every sec-
ond followed by a 2 second
pause.
Invalid ROM based on Checksum.
Computer Setup Menu
Heading Option/Description
File System Information - Lists the following main system specifications:
• Product name
• SKU number (some models)
• Processor type/speed/stepping
• Cache size (L1/L2/L3)
• Installed memory size/speed/ch
• Integrated MAC Address
• System BIOS
• Chassis serial number
• Asset tracking number
• ME firmware version
• ME management mode
About - Displays copyright notice.
Set Time and Date - Allows you to set system time and date.
Replicated Setup - Allows you to save or restore system configuration to/
from a USB flash drive.
Default Setup - Allows you to save current settings as default or restore
factory settings as default.
File
(continued)
Apply Defaults and Exit - Applies the selected default settings and clears
any established passwords.
Ignore Changes and Exit - Exits Computer setup without saving changes.
Save Changes and Exit - Saves changes to system configuration or
default settings and exits Computer Setup.
Storage Device Configuration - Lists all installed BIOS-controlled storage
devices. The following options are available:
• CD-ROM
• Hard Disk
• Default Values
• Translation Mode
• SSD Life Used
• SMART (ATA disks only)
• Diskette
•SATA Defaults
Storage Options - Allows you to set:
• eSATA Port - Set SATA port as eSATA port for use with external drive.
• SATA Emulation - Choose how the SATA controller and devices are
accessed by the OS. SATA Emulation choices are AHCI, RAID, or IDE.
• Removable Media Boot - Enables/disables ability to boot the system
from removable media.
• Max eSATA Speed - Allows you to choose 1.5 Gbps or 3.0 Gpbs as
the maximum eSATA speed. By default, the speed is limited to 1.5
Gbps for maximum reliability.
DPS Self-Test - Execute self-tests on ATA hard drives capable of per-
forming the Drive Protection System (DPS) self-tests.
Boot Order - Specify boot order for UEFI and legacy boot sources. Also
specify hard drive boot order.
• Shortcut to Temporarily Override Boot Order
Security
Setup Password - Set and enable the setup (Admin) password.
Power-On Password - Set and enable power-on password.
Password Options - Allows to you enable/disable:
• Lock Legacy Resources
• Setup Browse Mode
• Password prompt on F9 & F12
• Network Server Mode
Smart Cover - Allows you to lock/unlock the smart cover and set the
cover removal sensor to disable/notify user/setup password.
Device Security - Set Device Available/Device Hidden for: embedded security
device, system audio, network controller, USB controller, serial/parallel ports,
and SATA ports.
USB Security - Set Device Available/Device Hidden for front USB ports,
rear USB ports, internal USB ports, accessory USB ports.
Slot Security - Disable the PCI, PCIe, and Mini Card slots.
Network Boot - Enables/disables boot from OS (NIC models only).
System IDs - Allows you to update asset tag, ownership tag, UUID, key-
board locale setting.
Master Boot Record Security - enables/disables MBR.
System Security - Allows you to set:
• Data Execution Prevention (enable/disable)
• SVM CPU Virtualization (enable/disable).
• Virtualization Technology (VTx) (enable/disable)
• Virtualization Technology/Directed IO (VTd) (enable/disable)
• Trusted Execution Technology (enable/disable)
• Embedded Security Device (enable/disable)
• Reset to Factory Settings (Do not reset/Reset)
• Measure boot variables/devices to PCR1 (enable/disable)
• OS management of Embedded Security Device (enable/disable)
• Reset of Embedded Security Device through OS (enable/disable)
• No PPI provisioning (Windows 8 only; enable/disable)
• Allow PPI policy to be changed by OS (enable/disable)
DriveLock Security - Allows you to assign or modify a master or user
password for hard drives.
Secure Boot Configuration (Windows 8 only)
• Legacy Support (enable/disable)
• Secure Boot (enable/disable).
• Key Management (enable/disable)
• Fast Boot (enable/disable)
Power OS Power Management - Allows you to enable/disable Runtime Power
Management, Idle Power Savings, Unique Sleep State Blink Rates.
Hardware Power Management - Enable/disable SATA power management,
S5 maximum power savings., PCI slots, network controller, USB 3.0 controller
Thermal - Control minimum fan speed.
Advanced Power-On Options - Allows you to set:
• POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days)
• POST messages (enable/disable)
• Press the ESC key for Startup Menu (enable/disable)
• Option ROM Prompt (enable/disable)
• After Power Loss (off/on/previous state)
• POST Delay (none, 5, 10, 15, 20, or 60 seconds)
• Remote Wakeup Boot Source (remote server/local hard drive)
• Factory Recovery Boot Support (enable/disable)
• Bypass F1 Prompt on Configuration Changes (enable/disable)
BIOS Power-On - Set the computer to turn on at a preset time.
Bus Options - Allows you to enable/disable PCI SERR# Generation and
PCI VGA palette snooping.
Onboard Devices - Allows you to set resources for or disable on-board
system devices.
Device Options - Allows you to set:
• Printer mode (Bi-Directional, EPP + ECP, Output Only)
• Num Lock State at Power-on (off/on)
• Integrated Video (enable/disable)
• Integrated Graphics (Auto/Disable/Force)
• Internal Speaker (enable/disable)
• NIC PXE Option ROM Download (enable/disable)
• SATA RAID Option ROM Download (enable/disable)
• Multi-Processor (enable/disable)
• Hyper-threading (enable/disable)
• Turbo Mode (enable/disable)
VGA Configuration - Allows you to specify which VGA controller is the
“boot”/primary. Displayed only if add-in video card installed.
AMT Configuration - Allows you to set:
• AMT (enable/disable)
• Unconfigure AMT/ME (enable/disable)
• Hide Unconfigure ME Confirmation Prompt (enable/disable)
• Watchdog Timer (enable/disable)

HP Compaq Pro 4300 Specifications

General

Full HD	No
Panel type	TN
LED backlight	Yes
Display diagonal	20 \
Display resolution	1600 x 900 pixels
Native aspect ratio	16:9
Tcase	65.3 °C
Bus type	DMI
Processor cache	3 MB
Processor cores	2
Processor model	i3-3240
System bus rate	5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-3200 Desktop Series
Processor socket	LGA 1155 (Socket H2)
Processor threads	4
Processor codename	Ivy Bridge
Processor frequency	3.4 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor operating modes	64-bit
PCI Express configurations	1x16, 2x8
Thermal Design Power (TDP)	55 W
CPU multiplier (bus/core ratio)	34
Memory types supported by processor	DDR3-SDRAM
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	1333, 1600 MHz
Memory bandwidth supported by processor (max)	25.6 GB/s
Maximum internal memory supported by processor	32 GB
Product type	All-in-One PC
Motherboard chipset	Intel® H61
Internal memory	4 GB
Memory slots type	SO-DIMM
Memory clock speed	1600 MHz
Maximum internal memory	16 GB
Memory layout (slots x size)	1 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Total storage capacity	500 GB
Compatible memory cards	SD
Autonomy mode	-
Storage drive interface	Serial ATA
On-board graphics card ID	0x152
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 2500
On-board graphics card family	Intel® HD Graphics
On-board graphics card base frequency	650 MHz
On-board graphics card dynamic frequency (max)	1050 MHz
Number of displays supported (on-board graphics)	3
RMS rated power	4 W
Wi-Fi standards	Not supported
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Headphone outputs	1
USB 2.0 ports quantity	6
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	0
Bundled software	Adobe Flash Player\\r HP Marketplace\\r Bing\\r Microsoft Internet Explorer\\r PDF Complete Corporate Edition\\r WinZip Basic\\r Yahoo\\r Compre Office
Recovery operating system	Windows 8 Pro
Operating system installed	Windows 7 Professional
Processor ARK ID	65690
Processor package size	37.5 x 37.5 mm
Supported instruction sets	AVX, SSE4.1, SSE4.2
Thermal solution specification	PCG 2011C
Intel Secure Key Technology version	0.00
Intel Identity Protection Technology version	1.00
Product color	Black
Country of origin	China
Total megapixels	1.3 MP
AC adapter power	150 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	15 - 80 %
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth (with stand)	220 mm
Width (with stand)	507 mm
Height (with stand)	406 mm
Weight (with stand)	5730 g