What to do if my HP Compaq Pro 4300 Desktop gets stuck on the HP logo screen?
If your HP Desktop will not continue after the HP logo screen displays, in Windows 7, use recovery media to scan the hard drive for errors. In Windows 8, use Automatic Repair to fix problems that might prevent Windows from starting correctly. This issue can occur if system files are damaged or not properly installed.
Why is my HP Compaq Pro 4300 performing poorly?
Poor performance of your HP Desktop can be caused by several factors. The processor might be too hot, so ensure that airflow to the computer is not blocked, maintaining a 10.2-cm (4-inch) clearance on all vented sides and above the monitor. Other causes include a full or fragmented hard drive (transfer data or defragment), low memory (add more memory), or a program that didn't release reserved memory (restart the computer).
What to do if my HP Desktop computer will not respond to keyboard or mouse?
If your HP Desktop isn't responding to the keyboard or mouse, the computer may be in Sleep state. To resume, press the power button. Alternatively, the system may have locked up, requiring you to restart the computer.
What to do if my HP Desktop has a blank screen (no video)?
If your HP Desktop displays a blank screen with no video, first ensure the monitor is turned on and the monitor light is lit. Also, check the cable connections from the monitor to the computer and to the electrical outlet.
How to fix no sound on my HP Compaq Pro 4300 Desktop?
If there is no sound or the sound volume is too low on your HP Desktop, check the Computer Setup settings to ensure the internal system speaker is not muted. Also, verify that external speakers are properly connected, powered on, and the volume is set correctly. Use the system volume control in the operating system to ensure the speakers are not muted and to increase the volume.
How to fix HP Compaq Pro 4300 when it's locked up and won't turn off?
If the HP Desktop appears locked up and won't turn off when you press the power button, press and hold the power button for at least four seconds until the computer turns off. Alternatively, disconnect the power cord from the electrical outlet. This happens because software control of the power switch is not functional.
How to fix 'Nonsystem disk/NTLDR missing' message on my HP Compaq Pro 4300?
If you receive a 'Nonsystem disk/NTLDR missing' message on your HP Desktop, the system may be trying to start from a damaged hard drive or system files are missing/improperly installed. Perform Drive Protection System (DPS) testing in system ROM. Alternatively, insert bootable media and restart the computer.
What to do if my HP Compaq Pro 4300 Desktop power supply shuts down intermittently?
If your HP Desktop power supply shuts down intermittently, and it's equipped with a voltage selector, check that the voltage selector switch on the rear of the computer chassis is set to the correct line voltage (115V or 230V). If the issue persists, the power supply may have an internal fault, requiring replacement.
Why does my HP Compaq Pro 4300 power off automatically and flash a red light twice?
If your HP Desktop powers off automatically, the Power LED flashes Red two times, once every second, followed by a two-second pause, and the computer beeps two times, ensure that the computer air vents are not blocked and the processor cooling fan is running. Open the access panel, press the power button, and see if the processor fan (or other system fan) spins. If the fan is plugged in and not spinning, replace it. This can happen because the processor thermal protection is activated.
How to troubleshoot sound issues on my HP Desktop?
If there is no sound or the sound volume is too low on your HP Desktop, check the Computer Setup settings to make sure the internal system speaker is not muted. Also, make sure the external speakers are properly connected and powered on, and that the speakers' volume control is set correctly. Use the system volume control available in the operating system to make sure the speakers are not muted or to increase the volume. This can happen if the system volume is set low or muted.
General| Full HD | No |
|---|---|
| Panel type | TN |
| LED backlight | Yes |
| Display diagonal | 20 \ |
| Display resolution | 1600 x 900 pixels |
| Native aspect ratio | 16:9 |
| Tcase | 65.3 °C |
| Bus type | DMI |
| Processor cache | 3 MB |
| Processor cores | 2 |
| Processor model | i3-3240 |
| System bus rate | 5 GT/s |
| Processor family | Intel® Core™ i3 |
| Processor series | Intel Core i3-3200 Desktop Series |
| Processor socket | LGA 1155 (Socket H2) |
| Processor threads | 4 |
| Processor codename | Ivy Bridge |
| Processor frequency | 3.4 GHz |
| Processor cache type | Smart Cache |
| Processor lithography | 22 nm |
| Processor manufacturer | Intel |
| Processor front side bus | - MHz |
| PCI Express slots version | 2.0 |
| Processor operating modes | 64-bit |
| PCI Express configurations | 1x16, 2x8 |
| Thermal Design Power (TDP) | 55 W |
| CPU multiplier (bus/core ratio) | 34 |
| Memory types supported by processor | DDR3-SDRAM |
| Memory channels supported by processor | Dual |
| Memory clock speeds supported by processor | 1333, 1600 MHz |
| Memory bandwidth supported by processor (max) | 25.6 GB/s |
| Maximum internal memory supported by processor | 32 GB |
| Product type | All-in-One PC |
| Motherboard chipset | Intel® H61 |
| Internal memory | 4 GB |
| Memory slots type | SO-DIMM |
| Memory clock speed | 1600 MHz |
| Maximum internal memory | 16 GB |
| Memory layout (slots x size) | 1 x 4 GB |
| HDD speed | 7200 RPM |
| HDD interface | SATA |
| Storage media | HDD |
| Optical drive type | DVD Super Multi |
| Total storage capacity | 500 GB |
| Compatible memory cards | SD |
| Autonomy mode | - |
| Storage drive interface | Serial ATA |
| On-board graphics card ID | 0x152 |
| Discrete graphics card model | Not available |
| On-board graphics card model | Intel® HD Graphics 2500 |
| On-board graphics card family | Intel® HD Graphics |
| On-board graphics card base frequency | 650 MHz |
| On-board graphics card dynamic frequency (max) | 1050 MHz |
| Number of displays supported (on-board graphics) | 3 |
| RMS rated power | 4 W |
| Wi-Fi standards | Not supported |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Headphone outputs | 1 |
| USB 2.0 ports quantity | 6 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 0 |
| Bundled software | Adobe Flash Player\\r HP Marketplace\\r Bing\\r Microsoft Internet Explorer\\r PDF Complete Corporate Edition\\r WinZip Basic\\r Yahoo\\r Compre Office |
| Recovery operating system | Windows 8 Pro |
| Operating system installed | Windows 7 Professional |
| Processor ARK ID | 65690 |
| Processor package size | 37.5 x 37.5 mm |
| Supported instruction sets | AVX, SSE4.1, SSE4.2 |
| Thermal solution specification | PCG 2011C |
| Intel Secure Key Technology version | 0.00 |
| Intel Identity Protection Technology version | 1.00 |
| Product color | Black |
| Country of origin | China |
| Total megapixels | 1.3 MP |
| AC adapter power | 150 W |
| Operating temperature (T-T) | 5 - 35 °C |
| Operating relative humidity (H-H) | 15 - 80 % |
| Sustainability certificates | ENERGY STAR |
Weight and Dimensions| Depth (with stand) | 220 mm |
|---|---|
| Width (with stand) | 507 mm |
| Height (with stand) | 406 mm |
| Weight (with stand) | 5730 g |
Identifies the specific computer model covered by the guide.
Explains document symbols for warnings, cautions, and notes.
Describes the standard hardware and software features of the computer.
Details the components and ports located on the front of the computer.
Details the components and ports located on the rear of the computer.
Explains where to find the unique serial and product ID numbers for the computer.
Guides on activating and customizing software for Windows 7.
Guides on activating and customizing software for Windows 8.
Lists functions and how to access the F10 Utility.
Details various configuration categories within the F10 utility.
Guides on saving and restoring system configuration settings.
Provides SATA drive specs and explains SMART ATA drives.
Identifies chassis types and explains electrostatic discharge prevention.
Covers work area grounding, operating, and routine care procedures.
Details cleaning procedures for the computer case, monitor, and mouse.
Covers service considerations and details about the lithium coin cell battery.
Introduces the section detailing available spare parts for the computer.
Lists major computer components and their spare part numbers.
Provides spare parts listed sequentially by part number.
Prepares for disassembly and covers access panel and front bezel removal.
Guides on installing memory and DIMM compatibility.
Procedures for installing or removing expansion cards.
Best practices for routing and managing internal computer cables.
Introduces the section on installing and removing various types of drives.
Guides for removing 5.25-inch and 3.5-inch drives.
Instructions for installing optical drives into a 5.25-inch bay.
Procedure to remove a 3.5-inch internal drive.
Steps to install drives into the 3.5-inch internal bay.
Detailed guide for replacing the main SATA hard drive.
Details removal of baffle, fan, and front panel I/O assembly.
Instructions for removing speaker and heat sink components.
Detailed guide for replacing the computer's processor.
Instructions for replacing the computer's power supply unit.
Guides on replacing the computer's system board.
Information about the computer's internal battery and replacement steps.
Covers tower orientation and installing security locks.
Details the installation of security cable locks and padlocks.
How to install a security screw to lock the front bezel.
Specifies general requirements for power cords applicable to all countries.
Explains error codes, messages, and indicators during Power-On Self-Test (POST).
Guides on understanding front panel LED and audible error codes during POST.
Outlines safety, pre-support checks, and general troubleshooting tips.
Addresses common issues like system lockups, power button problems, and cursor movement.
Common causes and solutions for intermittent power supply issues.
Addresses hard drive errors, bad sectors, and detection problems.
Troubleshooting for media card recognition and write protection.
Addresses blank screens, bad monitors, and incorrect cable connections.
Troubleshooting for sound cutting out or low volume issues.
Addresses common printer issues like not printing or garbled output.
Troubleshooting for input devices and unrecognized commands.
Addresses issues with new hardware not being recognized or configured.
Addresses Wake-on-LAN functionality and network controller detection.
Discusses issues related to memory installation and insufficient memory.
Addresses processor performance issues and seating problems.
Troubleshooting for boot issues and media detection problems.
Addresses USB flash drive recognition and boot issues.
Troubleshooting for USB devices, headphones, and microphones not recognized.
Addresses issues with connecting to the Internet, ISP, and browser setup.
Troubleshooting for application installation, conflicts, and driver issues.
Explains the purpose and how to run HP PC Hardware Diagnostics.
Instructions for downloading diagnostic tools to a USB drive.
Procedures for backing up data and restoring the system in Windows 7.
How to create restore points and perform system recovery in Windows 7.
Details system recovery using recovery images or media.
Guides on backing up files and performing system recovery in Windows 8.
Overview of tools for system recovery in Windows 8.
Explains Windows recovery tools and F11 recovery.
Discusses computer password features and CMOS settings.
Procedure to clear passwords using the password jumper.
Steps to clear and reset the computer's CMOS configuration.
Explains the DPS for diagnosing hard drive problems.
Guides on accessing and running the DPS diagnostic tool via Computer Setup.
Lists physical and environmental specifications for the computer.
Continues the listing of computer specifications, including power supply details.
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