Why won't the arrow keys move the cursor on my HP Desktop?
If the cursor will not move using the arrow keys on the keypad of your HP Desktop, press the Num Lock key. This is because the Num Lock key is turned on.
How to troubleshoot when my HP Desktop doesn't recognize a drive?
If your HP Desktop drive is not found (identified), check cable connections. If this is a newly installed drive, run the Computer Setup utility and try adding a POST delay. Run the Computer Setup utility and ensure Device Available is selected for the device's SATA port. This can happen if the cable is loose or the system has not automatically recognized a newly installed device.
Why is my USB device not recognized by my HP Compaq Pro 4300?
If a USB device, headphone, or microphone is not recognized by your HP Desktop, reconnect the device to the front of the computer and restart the computer. If the USB device requires AC power, be sure one end is connected to the device and one end is connected to a live outlet. Install the correct driver for the device. This can happen if the device is not properly connected, does not have power, or the correct device driver is not installed.
What does 'Nonsystem disk/NTLDR missing' mean on my HP Compaq Pro 4300 Desktop?
If you see a Nonsystem disk/NTLDR missing message on your HP Desktop, perform Drive Protection System (DPS) testing in system ROM. Insert bootable media and restart the computer. This can happen if the system is trying to start from the hard drive, but the hard drive may have been damaged.
How to eject a stuck CD from my HP Compaq Pro 4300?
If you cannot eject a compact disc (tray-load unit) from your HP Desktop, turn off the computer and insert a thin metal rod into the emergency eject hole and push firmly. This can happen if the disc is not properly seated in the drive.
Why is my HP Compaq Pro 4300 performing so poorly?
If your HP Desktop is performing poorly, ensure airflow to the computer is not blocked. Also, make sure fans are connected and working properly, and that the processor heat sink is installed correctly. If the hard drive is full, transfer data to create more space. If memory is low, add more memory. Defragment the hard drive if it is fragmented. Restart the computer if a previously accessed program did not release reserved memory. Run a virus protection program if there is a virus. Close unnecessary applications to free up memory. Some applications run in the background and can be closed by right-clicking on their icons in the task tray. To prevent these applications from launching at startup, use msconfig. This can happen because the processor is too hot, the hard drive is full or fragment...
Why won't my HP Desktop turn on, and no lights are flashing?
If the HP Desktop system does not power on and the LEDs on the front of the computer are not flashing, press and hold the power button for less than 4 seconds. If equipped with a voltage selector, check that the voltage selector is set to the appropriate voltage. Remove the expansion cards one at a time until the 5V_aux light on the system board turns on. Replace the system board. Check that the unit is plugged into a working AC outlet. Open the access panel and check that the power button cable is properly connected to the system board. Check that the power supply cables are properly connected to the system board. Check to see if the 5V_aux light on the system board is turned on. If it is turned on, then replace the power button assembly. If the 5V_aux light on the system board is off, th...
What to do if my HP Compaq Pro 4300 Desktop computer appears locked up?
If your HP Desktop appears locked up and won't turn off when you press the power button, it could be due to a software control issue. Try pressing and holding the power button for at least four seconds until the computer turns off. Alternatively, disconnect the power cord from the electrical outlet.
How to fix a hard drive error on my HP Compaq Pro 4300 Desktop?
If a hard drive error occurs on your HP Desktop, it may be due to bad sectors or a failed hard disk. In Windows 7, click Start, click Computer, and right-click on a drive. Select Properties, and then select the Tools tab. Under Error-checking click Check Now. In Windows 8, on the Start screen type e, and then select File Explorer from the list of applications. In the left column, expand Computer, right-click on a drive, select Properties, and then select the Tools tab. Under Error checking click Check.
How to fix incorrect date and time on my HP Desktop?
If the date and time display on your HP Desktop is incorrect, the RTC (real-time clock) battery may need replacement. Reset the date and time under Control Panel (Computer Setup can also be used). If the problem continues, replace the RTC battery.
Identifies the specific computer model covered by the guide.
Explains document symbols for warnings, cautions, and notes.
Describes the standard hardware and software features of the computer.
Details the components and ports located on the front of the computer.
Details the components and ports located on the rear of the computer.
Explains where to find the unique serial and product ID numbers for the computer.
Guides on activating and customizing software for Windows 7.
Guides on activating and customizing software for Windows 8.
Lists functions and how to access the F10 Utility.
Details various configuration categories within the F10 utility.
Guides on saving and restoring system configuration settings.
Provides SATA drive specs and explains SMART ATA drives.
Identifies chassis types and explains electrostatic discharge prevention.
Covers work area grounding, operating, and routine care procedures.
Details cleaning procedures for the computer case, monitor, and mouse.
Covers service considerations and details about the lithium coin cell battery.
Introduces the section detailing available spare parts for the computer.
Lists major computer components and their spare part numbers.
Provides spare parts listed sequentially by part number.
Prepares for disassembly and covers access panel and front bezel removal.
Guides on installing memory and DIMM compatibility.
Procedures for installing or removing expansion cards.
Best practices for routing and managing internal computer cables.
Introduces the section on installing and removing various types of drives.
Guides for removing 5.25-inch and 3.5-inch drives.
Instructions for installing optical drives into a 5.25-inch bay.
Procedure to remove a 3.5-inch internal drive.
Steps to install drives into the 3.5-inch internal bay.
Detailed guide for replacing the main SATA hard drive.
Details removal of baffle, fan, and front panel I/O assembly.
Instructions for removing speaker and heat sink components.
Detailed guide for replacing the computer's processor.
Instructions for replacing the computer's power supply unit.
Guides on replacing the computer's system board.
Information about the computer's internal battery and replacement steps.
Covers tower orientation and installing security locks.
Details the installation of security cable locks and padlocks.
How to install a security screw to lock the front bezel.
Specifies general requirements for power cords applicable to all countries.
Explains error codes, messages, and indicators during Power-On Self-Test (POST).
Guides on understanding front panel LED and audible error codes during POST.
Outlines safety, pre-support checks, and general troubleshooting tips.
Addresses common issues like system lockups, power button problems, and cursor movement.
Common causes and solutions for intermittent power supply issues.
Addresses hard drive errors, bad sectors, and detection problems.
Troubleshooting for media card recognition and write protection.
Addresses blank screens, bad monitors, and incorrect cable connections.
Troubleshooting for sound cutting out or low volume issues.
Addresses common printer issues like not printing or garbled output.
Troubleshooting for input devices and unrecognized commands.
Addresses issues with new hardware not being recognized or configured.
Addresses Wake-on-LAN functionality and network controller detection.
Discusses issues related to memory installation and insufficient memory.
Addresses processor performance issues and seating problems.
Troubleshooting for boot issues and media detection problems.
Addresses USB flash drive recognition and boot issues.
Troubleshooting for USB devices, headphones, and microphones not recognized.
Addresses issues with connecting to the Internet, ISP, and browser setup.
Troubleshooting for application installation, conflicts, and driver issues.
Explains the purpose and how to run HP PC Hardware Diagnostics.
Instructions for downloading diagnostic tools to a USB drive.
Procedures for backing up data and restoring the system in Windows 7.
How to create restore points and perform system recovery in Windows 7.
Details system recovery using recovery images or media.
Guides on backing up files and performing system recovery in Windows 8.
Overview of tools for system recovery in Windows 8.
Explains Windows recovery tools and F11 recovery.
Discusses computer password features and CMOS settings.
Procedure to clear passwords using the password jumper.
Steps to clear and reset the computer's CMOS configuration.
Explains the DPS for diagnosing hard drive problems.
Guides on accessing and running the DPS diagnostic tool via Computer Setup.
Lists physical and environmental specifications for the computer.
Continues the listing of computer specifications, including power supply details.
General| Full HD | No |
|---|---|
| Panel type | TN |
| LED backlight | Yes |
| Display diagonal | 20 \ |
| Display resolution | 1600 x 900 pixels |
| Native aspect ratio | 16:9 |
| Tcase | 65.3 °C |
| Bus type | DMI |
| Processor cache | 3 MB |
| Processor cores | 2 |
| Processor model | i3-3240 |
| System bus rate | 5 GT/s |
| Processor family | Intel® Core™ i3 |
| Processor series | Intel Core i3-3200 Desktop Series |
| Processor socket | LGA 1155 (Socket H2) |
| Processor threads | 4 |
| Processor codename | Ivy Bridge |
| Processor frequency | 3.4 GHz |
| Processor cache type | Smart Cache |
| Processor lithography | 22 nm |
| Processor manufacturer | Intel |
| Processor front side bus | - MHz |
| PCI Express slots version | 2.0 |
| Processor operating modes | 64-bit |
| PCI Express configurations | 1x16, 2x8 |
| Thermal Design Power (TDP) | 55 W |
| CPU multiplier (bus/core ratio) | 34 |
| Memory types supported by processor | DDR3-SDRAM |
| Memory channels supported by processor | Dual |
| Memory clock speeds supported by processor | 1333, 1600 MHz |
| Memory bandwidth supported by processor (max) | 25.6 GB/s |
| Maximum internal memory supported by processor | 32 GB |
| Product type | All-in-One PC |
| Motherboard chipset | Intel® H61 |
| Internal memory | 4 GB |
| Memory slots type | SO-DIMM |
| Memory clock speed | 1600 MHz |
| Maximum internal memory | 16 GB |
| Memory layout (slots x size) | 1 x 4 GB |
| HDD speed | 7200 RPM |
| HDD interface | SATA |
| Storage media | HDD |
| Optical drive type | DVD Super Multi |
| Total storage capacity | 500 GB |
| Compatible memory cards | SD |
| Autonomy mode | - |
| Storage drive interface | Serial ATA |
| On-board graphics card ID | 0x152 |
| Discrete graphics card model | Not available |
| On-board graphics card model | Intel® HD Graphics 2500 |
| On-board graphics card family | Intel® HD Graphics |
| On-board graphics card base frequency | 650 MHz |
| On-board graphics card dynamic frequency (max) | 1050 MHz |
| Number of displays supported (on-board graphics) | 3 |
| RMS rated power | 4 W |
| Wi-Fi standards | Not supported |
| Ethernet LAN data rates | 10, 100, 1000 Mbit/s |
| Headphone outputs | 1 |
| USB 2.0 ports quantity | 6 |
| USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity | 0 |
| Bundled software | Adobe Flash Player\\r HP Marketplace\\r Bing\\r Microsoft Internet Explorer\\r PDF Complete Corporate Edition\\r WinZip Basic\\r Yahoo\\r Compre Office |
| Recovery operating system | Windows 8 Pro |
| Operating system installed | Windows 7 Professional |
| Processor ARK ID | 65690 |
| Processor package size | 37.5 x 37.5 mm |
| Supported instruction sets | AVX, SSE4.1, SSE4.2 |
| Thermal solution specification | PCG 2011C |
| Intel Secure Key Technology version | 0.00 |
| Intel Identity Protection Technology version | 1.00 |
| Product color | Black |
| Country of origin | China |
| Total megapixels | 1.3 MP |
| AC adapter power | 150 W |
| Operating temperature (T-T) | 5 - 35 °C |
| Operating relative humidity (H-H) | 15 - 80 % |
| Sustainability certificates | ENERGY STAR |
Weight and Dimensions| Depth (with stand) | 220 mm |
|---|---|
| Width (with stand) | 507 mm |
| Height (with stand) | 406 mm |
| Weight (with stand) | 5730 g |
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