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HP COMPAQ DC5750

HP COMPAQ DC5750
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service reference guide
HP Compaq dc5750 Business PC
1st Edition
x
This document provides information on the removal and replacement of all
parts as well as information on troubleshooting, Desktop Management, setup
utilities, SATA drives, safety, routine care, connector pin assignments, POST
error messages, and diagnostic indicator lights.
Document Part Number 437963-001

Table of Contents

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HP COMPAQ DC5750 Specifications

General IconGeneral
Processor SpeedUp to 2.8 GHz
ChipsetATI Radeon Xpress 1150
MemoryUp to 4 GB DDR2 SDRAM
AudioIntegrated High Definition Audio
NetworkIntegrated Broadcom NetXtreme Gigabit Ethernet
ProcessorAMD Athlon 64 X2 / AMD Sempron
StorageSATA Hard Drive
Optical DriveDVD-ROM, DVD+/-RW
Operating SystemWindows XP Professional
Form FactorSmall Form Factor or Microtower
USB Ports8 USB 2.0 (2 front, 4 rear, 2 internal)

Summary

Installing the Operating System

Setup Utilities and Diagnostics Features

Computer Setup Utilities

Overview of the F10 Computer Setup utilities for system configuration.

HP Insight Diagnostics

Details on the HP Insight Diagnostics utility for system hardware testing.

Desktop Management

Initial Configuration and Deployment

Covers deploying customized software images and initial system setup.

Remote System Installation

Using PXE for remote system setup and configuration.

Software Updating and Management

Tools and methods for managing and updating system software.

ROM Flash

Information on the computer's BIOS stored in flash ROM and its management.

Asset Tracking and Security

Features for tracking assets and enhancing system security.

Fault Notification and Recovery

Features for preventing critical data loss and minimizing downtime.

Serial and Parallel ATA Drive Guidelines and Features

SATA Hard Drives

Characteristics and identification of SATA hard drives and connectors.

Identifying the Chassis, Routine Care, and Disassembly Preparation

Electrostatic Discharge Information

Precautions and methods to prevent damage from electrostatic discharge (ESD).

Removal and Replacement Procedures- Microtower (MT) Chassis

Expansion Cards

Procedure for removing and installing PCI and PCI Express expansion cards.

Removal and Replacement Procedures- Small Form Factor (SFF) Chassis

Preparation for Disassembly

Steps to prepare the SFF computer for disassembly, including safety precautions.

Drives

Procedures for removing and installing various types of drives.

Memory

Procedure for removing and installing memory modules (DIMMs).

Expansion Card

Procedure for removing and installing expansion cards.

Power Supply

Procedure for removing and installing the computer's power supply unit.

Heatsink

Procedure for removing and installing the processor heatsink.

Processor

Procedure for removing and installing the computer's processor.

System Board

Procedure for removing and installing the system board.

Battery

Procedure for replacing the computer's system battery.

Connector Pin Assignments

SATA Data and Power

Pin assignments for SATA data and power connectors.

PCI Express x1, x4, x8, and x16 PCI Express Connector

Pin assignments for PCI Express connectors.

PCI Express

Detailed pin assignments for PCI Express connectors.

POST Error Messages

POST Error Messages

Lists POST error messages, their probable causes, and recommended actions.

101-Option ROM Checksum Error

Troubleshooting for Option ROM checksum errors.

103-System Board Failure

Troubleshooting steps for system board failures.

110-Out of Memory Space for Option ROMs

Resolving memory space issues for option ROMs.

201-Memory Error

Troubleshooting general memory errors.

213-Incompatible memory Module in memory Socket(s) X,X, X

Troubleshooting incompatible memory modules.

501-Display Adapter Failure

Troubleshooting display adapter failures.

510-Flash Screen image corrupted

Troubleshooting corrupted flash screen images.

511-CPU, CPUA, or CPUB Fan not detected

Troubleshooting CPU fan detection errors.

512-Chassis, rear chassis, or front chassis fan not detected

Troubleshooting chassis fan detection errors.

514-CPU or Chassis Fan not detected.

Troubleshooting CPU or chassis fan detection errors.

1720-SMART Hard Drive Detects Imminent Failure

Troubleshooting imminent hard drive failure warnings.

1797-SATA Drivelock is not supported in RAID mode.

Troubleshooting SATA Drivelock issues in RAID mode.

System will not boot without fan.

Troubleshooting system boot failures due to fan issues.

POST Diagnostic Front Panel LEDs and Audible Codes

Interpreting front panel LEDs and audible codes for POST diagnostics.

Red Power LED flashes two times, once every second, followed by a two second pause...

Troubleshooting Red Power LED flashes (2 blinks) related to fan/heatsink.

System does not power on and LEDs are not flashing.

Troubleshooting systems that do not power on.

Troubleshooting Without Diagnostics

Solving Minor Problems

Solutions for common minor problems encountered with the computer.

Solving Power Supply Problems

Troubleshooting issues related to the computer's power supply.

Solving Diskette Problems

Troubleshooting problems encountered with diskette drives and media.

Solving Hard Drive Problems

Troubleshooting issues related to hard drive operation and detection.

Solving Display Problems

Troubleshooting issues related to the computer's display and video output.

Solving Audio Problems

Troubleshooting issues related to the computer's audio output.

Solving Keyboard and Mouse Problems

Troubleshooting issues with keyboard and mouse input devices.

Solving Hardware Installation Problems

Troubleshooting common issues during hardware installation.

Solving Network Problems

Troubleshooting common network connectivity issues.

Solving Memory Problems

Troubleshooting issues related to computer memory modules.

Solving Processor Problems

Troubleshooting issues related to the computer's processor.

Solving Internet Access Problems

Troubleshooting issues related to internet connectivity.

Solving Software Problems

Troubleshooting common software installation and operation problems.

Memory

DDR2-SDRAM DIMMs

Specifications for DDR2-SDRAM DIMMs, including compatibility and types.

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