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HP Compaq dc5000 MT

HP Compaq dc5000 MT
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service reference guide
hp compaq business desktop dc5000 series
2nd edition
This document provides information on the removal and replacement of all
parts as well as information on troubleshooting, Desktop Management, setup
utilities, PATA drives, safety, routine care, connector pin assignments, POST
error messages, and diagnostic indicator lights.
Document Part Number 360201-002

Table of Contents

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HP Compaq dc5000 MT Specifications

General IconGeneral
BrandHP
ModelCompaq dc5000 MT
CategoryDesktop
LanguageEnglish

Summary

Installing the Operating System

Creating a Bootable Diskette or USB Flash Media Device

Instructions for creating bootable media for system setup or recovery purposes.

Setup Utilities and Diagnostics Features

Power-On Self-Test (POST)

Details on the Power-On Self-Test diagnostic feature and its checks.

Computer Setup Utilities

Overview of the F10 Computer Setup utility for system configuration and settings.

Diagnostics for Windows

Information on the Diagnostics for Windows utility for hardware and software testing.

Desktop Management

Initial Configuration and Deployment

Methods for deploying and configuring computer systems with software images.

Remote System Installation

Using PXE to remotely install and configure systems over a network.

Software Updating and Management

Tools and methods for managing and updating software on client computers.

ROM Flash

Procedures for upgrading or protecting the system's flash ROM.

Asset Tracking and Security

Features and utilities for tracking computer assets and managing security settings.

Ultra ATA Drive Guidelines and Features

Drive Installation Guidelines

Guidelines for attaching ATA/ATAPI drives to controllers in the correct sequence.

Identifying the Chassis, Routine Care, and Disassembly Preparation

Electrostatic Discharge Information

Precautions and methods to prevent damage to electronic components from static discharge.

Removal and Replacement Procedures- Microtower (T) Chassis

Access Panel

Instructions for removing and installing the computer's access panel.

Removal and Replacement Procedures- Small Form Factor (SFF) Chassis

Preparation for Disassembly

Initial steps and precautions before disassembling the SFF computer for service.

Memory Modules

Step-by-step guide for installing and replacing memory modules in SFF systems.

Drives

Information on SFF drive positions and procedures for removing and installing drives.

System Board

Procedure for removing and installing the SFF system board.

Processor and Heatsink

Detailed instructions for removing and installing the SFF CPU and its heatsink.

Power Supply

Procedure for removing and installing the SFF computer's power supply unit.

POST Error Messages

POST Error Messages

List of Power-On Self-Test (POST) error codes, probable causes, and recommended actions.

Troubleshooting Without Diagnostics

Preliminary Checklist

Simple, preliminary tests and guidelines for troubleshooting without diagnostic tools.

Solving Power Supply Problems

Troubleshooting steps for power supply issues like shutdowns and LED errors.

Solving Hard Drive Problems

Troubleshooting steps for hard drive errors, recognition, and performance issues.

Solving Display Problems

Solutions for display issues such as blank screens, video errors, and monitor settings.

Solving Memory Problems

Troubleshooting steps for memory-related issues like boot failures and errors.

Solving Processor Problems

Troubleshooting steps for processor performance and installation issues.

Memory

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