Service Reference Guide, dc5000 360201-002 D–21
Troubleshooting Without Diagnostics
Solving Processor Problems
.
Solving Processor Problems
Problem Cause Solution
Poor performance is
experienced.
Processor is hot. 1. Make sure the airflow to the
computer is not blocked.
2. Make sure the fans are
connected and working
properly (some fans only
operate when needed).
3. Make sure the processor
heatsink is installed properly.
Power LED is Red and
stays on.
Processor is not seated
properly or not
installed.
1. Check to see that the processor
is present.
2. Reseat the processor.