image quality
The Troubleshooting Procedure 19
lines. If you answer that a color is defective, the
printer tries to clean that printhead.
If the printhead cleaning process completes,
Diagnostic Print B is printed again and you are
asked the same questions again.
11 Afterwards, if problems with images remain, use the
Troubleshooting procedure again.
If none of the patterns or blocks in the two
Diagnostic Prints shows any problem, it could be
that your image quality problem is caused by a wrong
setting in your software, or perhaps the job should
have been printed with the Print quality set to Best
instead of Normal or Draft.
If the Troubleshooting routine didn’t indicate that
printhead alignment was necessary, you can select
Align printheads in the Ink menu to try to solve any
further image quality problems.
Diagnostic Print B
(Ignore these
solid bars)
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