HP DesignJet 500 - Overview of the Troubleshooting Procedure

20 The Troubleshooting Procedure
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Printer checks
whether
Printhead Alignment
(a likely cause of
problems) is required
Printhead Alignment
isn’t required
Printer prints
Diagnostic Print A
including black lines
Printer asks
questions about
Diagnostic Print A
Printhead Alignment is
required
Printer recommends
Aligning Printheads
(Standard or Special)
Wrong paper
advance
Printer recommends
Advance Calibration
Printheads are OK
(first printing
of Print A)
Printheads need cleaning
Printer prints
Diagnostic Print A
with no black lines
If possible,
printer tries to
Clean
Printheads
If printheads have
been cleaned 3
times,
Troubleshooting
finishes
(subsequent
printing of Print A)
End