front-panel error messages
Front-Panel Error Messages 31
Open window and check
printhead cover is properly
closed
You have replaced one or more printheads and the printer’s check has found that the
printhead cover is not securely closed.
Open the window and check the printhead cover. The procedure is described on
page 38 on the reverse of this Pocket Guide.
Note: This message may also appear following a paper jam, as the printer cannot
detect the exact reason for the problem. In this case you may have to resort to
powering off the printer or even removing the power cable from the machine, in order
to recover from the problem. See “Removing Jammed Paper” on page 3.
Open window and check
proper installation of setup
printheads
During system start-up, which occurs when you first install the printer, you need to
install the setup printheads. These special printheads cannot be used for printing, but
must be used when the printer has been powered off. The printer has detected that
the setup printheads have not been installed correctly.
Open the window and follow subsequent instructions to reinstall or relocate the setup
printheads. Contact HP for advice if the setup printheads are missing or cannot be
installed correctly.
Message Explanation and Action