9 Troubleshoot other issues
The printer cannot get an IP address
If your network has no DHCP server, the printer cannot automatically retrieve an IP address. In this case, you
must set the printer's IP address manually, in the following way.
1. Select the
icon, then select Connectivity > Gigabit Ethernet > Modify configuration > TCP/ IP >
IPV4 settings > Config method > Manual.
2. From the IPV4 Settings menu, select Manual settings > IP address.
3. Enter the IP address that you wish to use, and press the OK key when finished.
Cannot access the Embedded Web Server
If you have not done so already, please read the instructions in the User's guide.
1. Go to the front panel and select the
icon.
2. Select Connectivity > Advanced > Embedded Web Server > Allow EWS > On.
3. Go to the front panel and select the
icon, then select Connectivity > Gigabit Ethernet > View
information.
4. The information should read: IP enabled: Yes. If it does not, you might need to use a different
connection.
If you still cannot access the Embedded Web Server, turn the printer off with the Power button on the front
panel and then turn it on again.
If you experience very slow progress while trying to access the Embedded Web Server, the problem could be
that you are using a proxy server. Try bypassing the proxy server and accessing the Embedded Web Server
directly.
●
In Internet Explorer 6 for Windows, go to Tools > Internet Options > Connections > LAN Settings, and
select the Bypass proxy server for local addresses check box. Alternatively, for more precise control,
click the Advanced button and add the printer's IP address to the list of exceptions, for which the proxy
server is not used.
●
In Firefox 3.0 for Windows, go to Tools > Options > Network > Connection > Settings, and select the
Direct connection to the Internet check box. Alternatively, when the Manual proxy configuration
check box is selected, add the printer's IP address to the list of exceptions, for which the proxy server is
not used.
●
In Firefox 2.0 for Linux, go to Edit > Preferences > Network > Connection > Settings, and select the
Direct connection to the Internet check box. Alternatively, when the Manual proxy configuration
check box is selected, add the printer's IP address to the list of exceptions, for which the proxy server is
not used.
ENWW The printer cannot get an IP address 75
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