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HP DESIGNJET L26500 Series - User Manual

HP DESIGNJET L26500 Series
96 pages
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Edition: 2nd edition
DESIGNJET L26500 / L26100 printer series
Maintenance and troubleshooting guide

Other manuals for HP DESIGNJET L26500 Series

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HP DESIGNJET L26500 Series Specifications

General IconGeneral
Print TechnologyThermal Inkjet
Ink TypesHP Latex Inks
Number of Cartridges6
Operating Systems SupportedWindows, Mac OS
Print Resolution1200 x 1200 dpi
ConnectivityEthernet
Media Types SupportedBanners, films, papers, textiles
Media ThicknessUp to 0.5 mm
Ink ConfigurationCyan, Magenta, Yellow, Black, Light Cyan, Light Magenta
Power Requirements100 to 240 VAC (+/- 10%), 50/60 Hz (+/- 3 Hz)

Summary

Safety Precautions

General Safety Guidelines

Provides general guidelines for safe operation and handling of the printer.

Electrical Shock Hazard

Details warnings and precautions regarding electrical hazards associated with the printer.

Heat Hazard

Warns about high temperatures within the printer and precautions to avoid burns.

Fire Hazard

Outlines precautions to prevent fire risks associated with the printer's operation.

Mechanical Hazard

Advises on precautions to avoid injury from the printer's moving parts.

Heavy Substrate Hazard

Provides guidance on safely handling heavy substrate rolls to prevent injury.

Ink Handling Precautions

Recommends safety measures and precautions when handling ink system components.

Warning Labels Explained

Explains the meaning of various warning symbols and labels used in the manual.

Printer Status Monitoring

Check Printer Status

Explains methods to check the current operational status of the printer.

Check Ink System Status

Details how to view the status of the printer's ink system.

Check Ink Cartridge Status

Describes how to view the levels and status of the ink cartridges.

Check Printhead Status

Explains how to get detailed information on the status of individual printheads.

Check File System Integrity

Provides instructions for checking and correcting errors in the printer's file system.

Printer Alerts

Explains how the printer communicates errors and warnings to the user.

Firmware Update Procedure

Hardware Maintenance Procedures

Ink System Tips

Offers guidelines for optimal results and maintenance of the ink system.

Align Printheads

Details the process for aligning printheads to ensure color accuracy and print quality.

Check Substrate Porosity

Describes how to test the porosity of different substrates for optimal printing.

Clean Electrical Connections

Provides steps to clean electrical contacts on printheads and carriage for better recognition.

Clean Printer Exterior

Instructions for cleaning the external surfaces of the printer.

Clean Printer Platen

Step-by-step guide for cleaning the printer's platen area.

Clean or Recover Printheads

Explains how to clean printheads to resolve quality issues and improve performance.

Clean Sensor Window

Guidance on cleaning the substrate-advance sensor window for accurate printing.

Clean and Lubricate Carriage Rail

Procedure for cleaning and lubricating the printer's carriage rail for smooth movement.

Maintain Ink Cartridges

Information on checking ink cartridge expiration dates and general maintenance.

Move or Store Printer

Instructions for preparing the printer for moving or extended storage.

Replace Ink Cartridge

Step-by-step instructions for removing and installing ink cartridges.

Replace Ink Maintenance Kit

Procedure for replacing the ink maintenance kit components.

Replace Printhead

Detailed guide on how to remove and install printer printheads.

Replace Printhead Cleaning Kit

Instructions for replacing the printhead cleaning kit components.

Service Maintenance

Information on service maintenance indicators and scheduling.

Substrate Settings and Calibration

Download Media Presets

Explains how to download and install media presets for different substrates.

Add a New Substrate Preset

Guides users on creating custom media presets for unsupported substrates.

Select Printer Settings and Color Profile

Advice on choosing correct printer settings and color profiles for substrates.

Faster Printing Techniques

Suggestions for increasing printing speed, including pass count and cutter settings.

Color Calibration Process

Details the procedure for calibrating colors for consistent print output.

Understanding Color Profiles

Explains the role of color profiles in achieving accurate color reproduction.

Color Reproduction Tricks

Tips for optimizing color output, ink usage, and print quality with latex inks.

Troubleshoot Print Quality Issues

General Printing Advice

A systematic approach to diagnosing and resolving print quality problems.

Use Printhead Status Plot

How to print and interpret the printhead status plot for performance checks.

Graininess Issues

Diagnosing and fixing graininess in printed images.

Horizontal Banding Solutions

Troubleshooting steps for horizontal banding in prints.

Adjust Substrate Advance

Calibrating substrate advance to correct banding and improve print placement.

Vertical Banding Solutions

Methods to resolve different types of vertical banding in prints.

Misaligned Colors

Troubleshooting steps for printhead misalignment causing color shifts.

Color Intensity Variations

Addressing inconsistencies in color intensity across printed areas.

Lack of Sharpness

Fixing issues with rough or blurred text, lines, or solid areas.

Black Areas Look Hazy

Solutions for black areas appearing hazy or not sufficiently black.

Ink Smears

Diagnosing and resolving issues causing ink smears on prints.

Subtle Stains or Uneven Appearance

Addressing minor color differences or unevenness on substrates.

Ink Smudges When Touched

Troubleshooting oily or smudged prints that occur after touching.

Print Dimensions Incorrect

Addressing issues where print dimensions are altered due to substrate shrinkage or expansion.

Tiling Issues

Resolving common problems encountered when printing tiled images.

Troubleshoot Substrate Issues

Substrate Loading Failed

Provides suggestions for successfully loading substrates into the printer.

Substrate Mispositioned

Steps to correct a substrate that is loaded incorrectly or is mispositioned.

Substrate Jammed

Instructions for clearing substrate jams and preventing recurrence.

Substrate Deformed or Wrinkled

Addressing issues where the substrate becomes deformed or wrinkled during printing.

Substrate Shrinkage or Expansion

Information on substrate dimensional changes and their impact on print accuracy.

Substrate Bow Deformation

How to compensate for substrate bow deformation that causes curved prints.

Automatic Cutter Not Working

Troubleshooting steps for when the automatic cutter fails to operate.

Take-up Reel Substrate Jam

Procedure for clearing jams related to the take-up reel.

Take-up Reel Not Winding

Diagnosing and resolving issues with the take-up reel not winding substrate correctly.

Troubleshoot Ink System Issues

Ink Maintenance Kit Installation

Guidance on installing the ink maintenance kit when prompted by the printer.

Cannot Insert Ink Cartridge

Troubleshooting steps for issues encountered when inserting ink cartridges.

Cannot Insert Printhead

Steps to resolve problems when inserting printheads into the carriage.

Cannot Insert Cleaning Cartridge

Troubleshooting for inserting the printhead cleaning cartridge correctly.

Reseating or Replacing Printhead

Actions to take when the printer recommends reseating or replacing a printhead.

Clean Printheads

Procedure for cleaning printheads to resolve image quality issues.

Align Printheads

Process for aligning printheads to ensure color accuracy and sharp graphics.

Reinsert Printheads Procedure

Steps for reinserting printheads, especially after alignment or substrate jams.

Troubleshoot Other Issues

Printer Cannot Get IP Address

Manual steps to configure the printer's IP address if DHCP is unavailable.

Cannot Access Embedded Web Server

Troubleshooting steps for accessing the printer's Embedded Web Server.

Printer Not Printing

Diagnosing reasons why print jobs are not being processed by the printer.

Software Slowdown or Stall

Addressing issues where the software generating print jobs becomes unresponsive.

Printer Seems Slow

Investigating causes for overall slow printing performance.

Cannot Access Hard Disk Files

Troubleshooting access issues with files stored on the printer's hard disk.

Communication Failures

Resolving communication problems between the computer and the printer.

Platen Rollers Squeak

Guidance on addressing squeaking noises from the printer's platen rollers.

Front-Panel Error Messages

Text Messages

Explanation of common text-based error messages and their recommended solutions.

Numeric Error Messages

Explanation of numeric error codes and their corresponding resolutions.

When You Need Help

Introduction to HP Customer Care

Overview of HP's support services for the Designjet printer.

Printer Documentation

Lists available documents provided with or downloadable for the printer.

Customer Self Repair Program

Details the program enabling users to replace parts themselves.

HP Customer Care Centers

Information on how to contact HP Customer Care for support.

Telephone Number for Support

Information on how to find HP support telephone numbers.

Service Information

How to request detailed printer status information for service engineers.

Summary of Common Printing Problems

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